Rated 4.3 out of 5 by 50
Rated 5.0 out of 5.0 by Busket Great accomodations and fantastic team of people
In all of our travels this has been one of our most enjoyable stays !
We didn't come to this area for social enjoyment, and certainly not to rate a hotel stay, but I'm glad we have been asked to provide an opinion. Upon returning to the hotel, on our first evening, we quickly realized that the bar tender would not only be serving us our cocktails but that he would also be taking our orders for dinner and providing full service throughout our evening dinning experience!
It was one of the most enjoyable dinning experiences we've had in a hotel environment, ever. The personality of this gentleman was well suited for the job !
Not expecting this experience to be matched we dropped in for dinner again on our second night and were pleasantly surprised to see the same gentleman back on duty. What we were not expecting was that this gentleman remembered us and the drinks we had the night before. He brought us the same enthusiastic attitude and provided us with yet another enjoyable, relaxing evening !
The same can be said of everyone at the front desk and throughout the entire staff. Clearly one of the best Holiday Inn stays we've experienced. This team should be considered for use, as instructors, in a corporate hotel training program !
How nice it would be if we could expect the same experience each and every time we check in to a Holiday Inn ...
Thanks for listening ...
October 21, 2013
Rated 5.0 out of 5.0 EVERYTHING IS GREAT ABOUT THIS HOTEL
The location, staff, services, and having a jacuzzi in your room is what makes this a great stay whether for business or pleasure. The staffs are very responsive and accommodating. The hotel is VERY clean and wonderful interior decorations. There are small restaurants within the parking lot of the hotel. Downtown Fullerton is 5-10mins away to enjoy the bar/club night. The best part is being able to get a good night sleep before a business conference the next day, such comfortable beds.
October 13, 2013
Rated 5.0 out of 5.0 by SatisfiedGuest13 Love the staff here!
Yes, the hotel is great; bedding is comfy, in-room Jacuzzi amazing, but what really sells this location is the staff. Everyone is so nice and helpful and I just love to stay here. Char and Bill especially. Great people!
October 11, 2013
Rated 5.0 out of 5.0 by wassimf very comfortable and excellent service
I always stay here while in Fullerton for work. The crew is very nice and friendly, rooms are always clean.
October 10, 2013
Rated 5.0 out of 5.0 by SMAPE Honeyroom suite with heart shape Jazzua
It has been awhile since I've been in that room. It have been remodeled since the last time I've been in it.s. The room was beautiful and the bed was so comfortable. But the jets in the heart shape tub was not strong effort to make bubbles. That I was so disappointed with. Other then that everything was just great.
October 10, 2013
Rated 4.0 out of 5.0 by JavaLiz If you want a Jacuzzi Suite not the place to stay
I was going to a crop and choose to get my own room with a jacuzzi instead of the queen rooms with two beds. When I tried
to turn on the jacuzzi the water pressure was so bad that it was hardly filling the tub even with both of them going not to mention shortly after the water was just cold.. So I did not get to use the one thing I paid for was to relax in the jacuzzi tub.. I was disappointed.
So if you want to stay it's great access to the freeway and orange county area, however just get a regular room.. Was really upset
that I paid extra for this luxury and did not get it.
My stay was the weekend of Oct3-5
October 9, 2013
Rated 5.0 out of 5.0 by hoohoo Great staff, comfortable rooms
Stayed here for the second time for a scrapbook retreat. The rooms are great and spacious, beds comfortable, breakfast delicious, and close to several eating places. I will definitely stay here again. Freeway close.
October 9, 2013
Rated 5.0 out of 5.0 by wifey13 great hotel
I booked this suite for a romantic getaway and I was GREAT loved the jacuzzi tub. The room was exactly as described online. The only this I wish is that late check out was more than an hour ( was willing to pay a charge if needed). bur other than that I will be booking another suite. Great hotel staff and loved room service.
October 2, 2013
Rated 5.0 out of 5.0 by Damein Outstanding
Long story short:
Outstanding service at the front desk!
Fast check in!
Very clean appearance!
Room with jacuzzi was wonderful!
Breakfast buffet was awesome! Fresh food!!!
The front desk didn't hesitate to allow a late checkout without questions.
We felt like the staff appreciated our business.
I've been in the military and have stayed in SEVERAL hotels in and out of the United States and I can say that overall this has been the most pleasant experience at any hotel that I've stayed in.
October 1, 2013
Rated 5.0 out of 5.0 by Heatherlea213 Our Favorite Local Hideaway
We love this hotel! We rent a room every few months just to get away for a quiet, relaxing & indulgent night. The King Jacuzzi Rooms and Suites are awesome! The Jacuzzis are huge & the beds are too. (The mattresses are ridiculously comfortable.) We pull the black-out shades, put the game/a movie/or music on the DirecTv, light some candles, fill the tub with bubbles and lose ourselves in the tranquility! We've never had an issue with service... the staff is always very accommodating. (They could do a little better in the towel department as the ones they provide are thin & small.)
Pepe's next door will deliver food to your room; there is an in-room refrigerator for your beverages & ice machines on every other floor. Don't want to order out? There is restaurant downstairs and a small bar too. They host a guest social in the early evening; you get a ticket for a free beer or glass of wine when you check-in.
All in all a great place to get away & convenient to local attractions too. We highly recommend!
September 25, 2013
Rated 5.0 out of 5.0 by Nate8490 Very Nice
The hot tub in the room was pretty awesome. It was very large and the jets were great. It was a nice room all the way around. I like the parking garage that was accessible without going through the lobby also. Very nice.
September 24, 2013
Rated 1.0 out of 5.0 by Hanah average room and poor service
Through what I experience, I don't want anyone go through the same negative situation which happened to us. I won't recommend this hotel to anyone.
September 10, 2013
Rated 4.0 out of 5.0 Nice Room - Great A.C.
We had a clean room with a comfortable bed. A little disappointed with the bar not opening until after 5 and closing before 10pm. The breakfast was mediocre at best. Nice place if you are just stopping by on travel.
September 4, 2013
Rated 5.0 out of 5.0 by Jroson Excellent
Stayed there 8/18 to 8/25. Very clean. Extremely friendly staff. We only had our room booked until the 21st but due to extreme circumstances we had to stay a few more nights and the staff was very accomidating. We also had relatives in two more rooms. I would definately recommend staying here and will be coming back when I'm in the area again.
August 28, 2013
Rated 3.0 out of 5.0 by suerober Comfortable hotel
A typical Holiday Inn. Ok, but does not appear to have been upgraded in quite a while. Bed comfortable but only one type of pillow (NOT comfortable). Most places provide a variety of pillow types, or at least have other available. Very nice staff!
August 26, 2013
Rated 4.0 out of 5.0 by Mari85 Son a sophomore at CSF
This is our 2nd stay at this hotel. It is a very modern and clean hotel. The service is very good and everyone is very friendly. We plan to stay there every time we visit our son.
August 25, 2013
Rated 5.0 out of 5.0 by Kellerina Comfort and peace at its finest
Absolutely perfect!!! Everything was amazing. Staff was excellent and rooms were fabulous
August 11, 2013
Rated 3.0 out of 5.0 by Stephen82 Nice place only average service.
I book this place to stay the night before my wedding and then on my wedding night with my bride. I asked for a suite with the heart shaped tub for this reason. When I checked in they didn't ask me anything about my stay or give me any reason to ask about the room when I got up there and went in I saw the room did not have the heart shaped tub. I did see I was charged a lower price so I let it go but was a bit upset. As it was the day before my wedding I didn't really have time to go look into it. Also for a Friday night when I came to check in they using a power washer at check in time to clean the drive way. This was very poor choice of time. The walk way in was muddy and wet with a clay that stuck to my shoes. Machine was so loud that it made talking with staff during check in very hard. I went back to the desk to arrange a bottle of champagne there was only one person at the desk on a Friday night I got stuck waiting a long time behind someone that was having issues checking in then that person had to go get someone else to find out what I could do to get a bottle of champagne put in the room the next night. By the end they worked it out and got me all set up but felt that should not have taken a hour of my time. Over all things went okay and the room I was in was nice just not what I asked for and when they had chances to impress me they just didn't. I mean when a bridge and groom walk though your lobby in Tux and Wedding dress you think someone would say congrats not just stare at their computer as you walk by.
August 9, 2013
Rated 5.0 out of 5.0 by LJzzzzz Family / Group Friendly
We had a great stay. The rooms were comfortable, quiet, clean and new. The staff was friendly, personable and very accommodating. Zero complaints and we were a large group with teenage boys. Very accessible.
July 27, 2013
Rated 5.0 out of 5.0 by JohnAZ Great place
The hotel and rooms were nicely remodeled. The bed was perfect. The sheets were comfortable. The bathroom was clean and comfortable (with good soaps and shampoos). The in room spa was fantastic. The in-room coffee was good. The TV reception was great. The internet connection was fast and hassle free. The carpet was clean!
The only negative was that the windows were dirty inside and out!
I will stay here again. I recommend this hotel if you're going to be in the area.
July 26, 2013
Rated 5.0 out of 5.0 by papojoe Great Vacation
My family and I were there for a family trip. Our granddaughter was dancing at Disneyland and it was a very convenient location. It was not so close for all the hustle and bustle, but a reasonable distance.The rooms were clean and comfortable. The staff was very friendly and helpful. Our breakfast was good. I think the pool could have been a little bigger, but other than that it was a great stay.
July 11, 2013
Rated 5.0 out of 5.0 by Wassim87 great service
I stay here every time i'm in Fullerton for work.
The service is great, staff is very friendly, location is perfect.
July 11, 2013
Rated 1.0 out of 5.0 by lave Poor food and room quality
They were out of mashed potatoes and didn't have any desserts. Bartender didn't pay any attention to me. Gave me the bill and didn't come back for over 15 minutes.
They upgrade me to a room with a jacuzzi, but it took over an hour to get enough water to turn it on.
June 8, 2013
Rated 5.0 out of 5.0 by lyle58 Great Hotel
Friendly staff! Rooms were very nice. We stayed in a King suite lots of room and great view from the top floor of Cal State Fullerton.
Will be back again when were in the area.
June 1, 2013
Rated 5.0 out of 5.0 by Kalwis Only One Surprise
Although overall excellent, I was surprised that for the first time in twenty years of being in Priority Club I was not given a breakfast voucher and was billed to my room (about $10) for the breakfast buffet. Curiously, I was given a drink voucher (not used) and a gift shop coupon (not used), and I noticed other breakfast patrons had vouchers.
May 20, 2013
Rated 3.0 out of 5.0 by TravelingSD Exercise Equipment
When I was visiting last week for work the treadmills were not working properly; they would shut off after about 5 minutes. I think it was due to the heat but it was still frustrating not to be able to get some exercise in. Could this possibly be fixed soon? I know I will be staying in Fullerton a lot this up coming summer for work.
May 20, 2013
Rated 5.0 out of 5.0 by Ken134 Standard sort of rooms, very nice folks
I had to drop in to get a reservation without any planning ahead, and found the desk rates to be $20 higher than online (phone). The fellow apologized for not being ale to access those rates, and was patient while waiting for me to make the reservation myself outside online. He continued to be pleasant on my return.
Room was standard .H.I fare, and in excellent condition. Being on the top floor (5 floors), there was no noise.
Both in the small restaurant and at the front desk the next moring the people continued to be couteous and polite. The breakfast I chose was reasonably priced and complete. '
All together, a very nice atmosphere!
April 27, 2013
Rated 4.0 out of 5.0 by Hotellvr5 Great for couples!
The room was bigger than I expected and included a couch and mini fridge. The bathroom was gorgeous and the jacuzzi tub was wonderful (except it took over an hour to fill up)! Only thing I'd change is having the door from the jacuzzi into the bathroom lead directly into the shower instead of onto the bathroom floor. The lady at the front desk charged the wrong credit card for room, and initially told me that she couldn't reverse the charge. This credit card wasn't used for the reservation, so I have no clue why it was charged for the room. After I pushed the issue the lady finally refunded the charge and then charged the correct card.
April 12, 2013
Rated 4.0 out of 5.0 by GoldMike Large, Quiet Room
I was working night shift and needed a room that would be quiet to allow me to sleep during the day. The hotel staff gave me a room that was nice and quiet during the day! The room was spacious even with two queen beds. The bed was comfortable and the hotel was very clean! The breakfast buffet was very good with hot items and fresh fruit. The parking at this hotel is a little weird with only a few outdoor spots and an attached parking garage that was a little dark.
April 6, 2013
Rated 5.0 out of 5.0 by Dana1964 California Trip
Great hotel to stay at. We went to Disneyland and it took us less than 10 minutes to drive to the park. We have stayed in hotels on the Disneyland area and have found them to be noisy and not as clean. Room was well maintained and we did not have any issues. Thank you for a nice relaxing stay we will be back!
March 31, 2013