Rated 3.0 out of 5.0 by nunyabizness Average overall
Although our stay here turned out okay in the end, we were shocked and appalled when we went (after a long, tiring day of travel) to check into our room only to discover that it appeared as though a fraternity party had just taken place. Totally disgusting. Heavy smell of smoke, TV on, drink cans sitting around, bed clearly used and unmade, bathroom a mess with dirty towels strewn about...not a good first impression. They did put us in another room right away and the staff were very nice. Free breakfast was of average quality and acceptable. Room (the second one) adequately clean. Noise level was high--street noise bad and a sound other loud guests on our floor partying after midnight. Dissappointed that staff did not offer at least a discount considering the condition of the first room we were given a key to.
May 19, 2013
Rated 3.0 out of 5.0 by mrb22382 Scheduled Maintenance
I was staying there on a business trip with a friend and she commented that the tub was filling up quite quickly when she was taking a shower and I noticed it too but thought nothing of it. The next even she showered and said something must be wrong with the drain, so I took it upon myself to investigate. I removed the drain plug and saw a few hairs in the drain and thought it would be a quick fix. I stuck a pen down the drain to get the hair and as I started pulling it wasn't just a few hairs, it was several hundred hairs from several different people mixed with some clay like substance and as I proceeded to pull it out, while gagging almost uncontrollablely, it seemed as if it wasn't going to end. I finally reached the end of this wad of hair and dirt which was enough to fill up not one but two hotel drinking cups and then called the front desk to inform them off the situation. The gentleman, Chad or Chris, came up to the room to remove the hairball and as he went into the bathroom he too started to gag from the site and smell of this thing pulled from the drain. We discussed maintenance and he said they are supposed to be cleaned weekly and that he would inform the manager who would be in contact with me. I never heard from the manager but was given a free night stay to compensate for what I discovered in the drain.
May 3, 2013
Rated 3.0 out of 5.0 by duke541 Rooms are OK
I often stay weeks at a time, often requesting a room with a Microwave oven and a Fridge. Too often I get one or the other but seldom both. I also sleep during the day; so when they put me in the front of the Hotel, the road noise makes it hard for me to sleep. Some of the rooms heating and air unites make so much noise that I have to let them run for a while then shut them off in order to sleep. Last but not least; I found that a least three weeks of stay was not credited to me on my Priority Acct. The desk and TV stand are not being cleaned or wiped down.
April 29, 2013
Rated 5.0 out of 5.0 by RogerRollTide Comfortable and convenient to Northeast Georgia Medical Center
This hotel is in a good area, the service and facilities are wonderful and they offer excellent medical rates if guests are staying due to treatment at the nearby Northeast Georgia Medical Center. The medical rate isn't listed on their website, but if you ask at the front desk they will change your rate to the lower charge as a medical patient or family member thereof.
April 28, 2013
Rated 5.0 out of 5.0 by Steve101 Great stay
Old South charm. Well maintained hotel very near the town square. Breakfast was wonderful. The staff was helpful and very friendly. I'm at a loss to understand some of the other reviews of this place. I was amazed at amenities like the wood paneled lounge with the stone bar. I love breakfast and often don't bother with included ones, but I doubt you could find a better one in Gainsville than the one these people provide. Our room had a back patio door into a courtyard. The pool was closed for the season, but the grounds gave our grandchild some room to run. I'll stay here whenever I'm in the area.
April 9, 2013
Rated 5.0 out of 5.0 by Shacav40 Gainesville stay
This is the second time I have stayed at this Holiday Inn and it is always a pleasure. The room is very clean, the bed comfortable, and an awesome breakfast. I will definitely stay here again when we return next year for another tournament.
March 21, 2013
Rated 3.0 out of 5.0 by Jordan333 Old and Needs Renovation
I had to stay at this property for business. The front desk staff was very nice and accommodating; however, the hotel is mediocre at best. My hotel room had an old bed which made a lot of noise with the slightest of movement. I was literally scared to use the bathroom. The tub was filthy. I found a hair ball rolled up in one of the bath towels. The toilet appeared to not have been cleaned or at least cleaned poorly. I honestly don't think I would stay at this hotel again until it is cleaned and remodeled.
March 14, 2013
Rated 4.0 out of 5.0 by Ryvonne1 HI Gainesville
The staff was very helpful and courteous. Breakfast was very good and staff there was extremely friendly. This hotel is in the center of Gainesville and the biggest drawback for me was that the matress on my bed was old and broken down - when you laid in it, you constantly rolled to the center because it was warped. Made for a restless night for my husband and I, but it did keep us close together. I will stay here again when I travel to the area.
March 13, 2013