Rated 3.6 out of 5 by 45
Rated 3.0 out of 5.0 by me22000 Telephones
When I arrived, all the telephones were disconnected, both from the wall and head set.
I plugged one in. At 3:00AM the phone gave one LONG ring. Then nothing. It repeated every hour.
The front desk suggested I disconnect the phone.
January 2, 2013
Rated 5.0 out of 5.0 by EMcCarthy Nice hotel, staff and location. Repeat customer !
As a frequent traveler at the highest reward levels for all the big chains, and someone who spends nearly every week in a hotel of some kind, it is nice to find a place where civility and customer service still exists and the staff genuinely cares about guests. While the hotel itself is an older property, it is well maintained, updated and offers all the accoutrements a business traveler or family needs. Including a nice restaurant and a lounge which harkens of an old English high end pub as far as atmosphere. The food is not typical hotel fare.....it is more homemade type/style and actually tastes good ! Breakfast there has redefined what breakfasts should be. It is real food, not frozen microwaved continental style breakfasts so familiar today in so many properties. In the summer, the outdoor pool is adequate and the pool and courtyard offer ample relaxation space in a calm setting. The staff is caring, attentive, committed and dedicated to what they do. Awesome.
December 19, 2012
Rated 4.0 out of 5.0 by Giosued Value
This was a nice, comfortable inn and the staff was very nice. The breakfast was excellent.
December 3, 2012
Rated 5.0 out of 5.0 by TheBoz Holiday Inn Gainsville
Our stay at this Holiday Inn was great with a surprise, the town square is only a couple of walking blocks away and a very special place. The hotel is the old fashioned type Holiday Inn "They got it right the first time." with the rooms spread out. We always stay at Holiday Inns when possible and have found all of them great except for one and that one is in Sylacauga Alabama. I am a fan of this Holiday Inn well done I say.
November 27, 2012
Rated 1.0 out of 5.0 by Dr99 Poorly managed hotel
My husband and I stayed in this hotel on October 6th. We are Priority Club members and frequently stay in Holiday Inn facilities. However, this particular hotel experience was unpleasant. A week prior to our stay, I called the hotel directly and requested a "quiet room" on the top floor, away from the elevator, ice machines etc. At check in, my husband was given a room on the second floor. He immediately asked to be moved, however was told that was not possible. When we reached our room and recognized that it was directly beside the elevator, I went to the front desk and requested to speak with the manager. It was 6:00 in the evening and I was told there was no manager on duty. After much discussion, we were moved to another room on the same floor (away from the elevator). After checking into our room, we discovered that the complimentary handcream and hair conditioner had already been opened and partially used. In addition, the bathroom floor and tub had been poorly cleaned and was sprinkled with the last patron's hair. Later in the evening, we discovered that the icemachine's on two floors were non-functional. The only highpoint of this stay was the breakfast. The woman who was in charge of cooking the omelettes did a fantastic job and obviously took pride in doing her job.
November 6, 2012
Rated 5.0 out of 5.0 by Gigi633 The BEST!
I was very surprised that this hotel was one of the nicest I have ever stayed! I booked this hotel for convenience and price and it had good reviews...but to my surprise it exceeded my expectations. It was absolutely one of the nicest places I have ever stayed. It had a full service restaurant with a buffet breakfast (which was free) that would cost you $15 at any restaurant. It also offered a nice supper for a decent price. The hotel was extremely clean and the room was very clean and big. The beds were of luxury standards. Lots of pillows and so comfortable. The bathroom was large and clean too. The hotel had security doors and the pool area and grounds were gorgeous. As you can tell, I was very impressed and pleased and if ever in Gainesville, GA again…this will be my hotel to stay!
October 12, 2012
Rated 1.0 out of 5.0 by 1sadstay 1disturbingdisgusting stay
Upon arrival to room, no pillows, asked for 2 desk clerk brought up 2 w/out cases. I asked for 2 cases, he brought up 2 wrinkled dirty smelly used cases. I asked for clean ones he brought me up 2 more pillows from another room. Stil used/dirty.
Do not disturb sign on my door during my stay. Housekeeping entered, tidy up room, touched personal items then listed she never entered room.
The a/c did not work properly was extremely LOUD. Buffett dirty/unsanitary, staff clothes were dirty. They handled dirty dishes then food on buffet w/out washing or using gloves. but were very friendly.
Called to report all of the above, mngrs were off site for wknd. I did rcv call back to apologizeand promise to return my priorty points, it's been 4 wks & I still do not have my points returned.
I would not reccommend this hotel.
October 9, 2012