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Rated 4.4 out of 5 by 232 reviewers.
Rated 5.0 out of 5.0 by Overall experiance Front desk staff,very friendly and helpful.Room staff very friendly and helpful. Great Time. August 17, 2014
Rated 5.0 out of 5.0 by Great place to stay at a good price We stayed for 6 nights and found this hotel to be very comfortable. The staff was very helpful and friendly. When we arrived, they did not have our room ready on time so they upgraded our room. The staff in the restaurant in the morning were all very helpful. August 17, 2014
Rated 5.0 out of 5.0 by Annual Army Reunion Hotel clean, staff attentive. Food in the banquet hall was excellent. Room clean . View from room not necessary but the refrigerator was a nice plus. This is an annual reunion in Gaithersburg August 13, 2014
Rated 5.0 out of 5.0 by Excellent, Just Excellent! Out of all the stays at hotels I've had in the past 16 years of traveling, this was by far the BEST I've ever had! The staff was extremely professional, warm and inviting. The room was far above what I expected for the price I paid and I felt like I was back at my house sleeping in my bed. All of the hotel amenities were excellent. The breakfast was wonderful and room service was very fairly priced. I would DEFINITELY recommend Holiday Inn to anyone traveling and looking for a "home away from home"!! August 12, 2014
Rated 5.0 out of 5.0 by Comfortable room and excellent service. Front desk is very friendly and helpful. All the staffs in the coffee shop are so nice! The breakfast are excellent. The room is quiet and clean. Parking lot is free of charge. Hotel location is excellent. Shopping mall just opposite the hotel. Supermarket is not far away from the hotel (around 5mins by cars). If possible, please put a litter bin at the stair which nearing the lifts or put a no smoking sign there. We always find cigarette butts on the stair. I quit smoke but please provide a proper area for the peoples who want to smoke. August 11, 2014
Rated 4.0 out of 5.0 by Good service Vanessa did a great job with a tough situation. Noisy people in the room next door but she took care of it very diplomatically. Vanessa was sensitive to my complaint and made it right. August 11, 2014
Rated 5.0 out of 5.0 by Exceptional customer service! We were looking for a one-night getaway and had booked a king room. After asking about any available upgraded rooms, we were upgraded to the largest, most beautiful room in the hotel for the same price as a regular room! The suite was beautiful and extremely comfortable, with a sauna, enormous bathroom, dinette area, and very comfortable bed. There was some noise from the hallway in the morning, but not too bad. Free wifi, heated pool and whirpool, and nearby mall made an incredible vacation! Staff were overly accommodating and eager to please. We would come back in a flash! August 11, 2014
Rated 4.0 out of 5.0 by Friendly staff and clean hotel We were treated very well. Only issue we had was the mattress on the bed. It needed a new one. I told the staff at checkout and was thanked for letting them know. Sounded like they would address the issue very soon. August 7, 2014
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