Rated 4.3 out of 5 by 41
Rated 5.0 out of 5.0 by Jones95 Great Stay
Great Hotel, Enjoyed the warm hospitality .Will definitely come back when travelling to Garland.
November 17, 2013
Rated 5.0 out of 5.0 by MarkyP Great Hotel
Great stay, newer hotel with nice ambience.
Bar was too small but that's okay.
Overall great place to stay, I'll be back.
November 12, 2013
Rated 3.0 out of 5.0 by dh2001 Front Reception Desk
They did not ask for reservation confirmation and took a some time checking us in. At 2 in the morning a man opened our room door with a key he got from the reception desk. Fortunately we had the bolt on so he could not open all the way. Front desk said that our check in was not completed in the system so they thought the room was empty.
October 29, 2013
Rated 5.0 out of 5.0 by Irisheyesgolf Wedding stay
We were in Garland, Texas for a wedding. We had a great room, the people were vewry helpful and friendly. We had a shuttle available within a 5 mile radius which was perfect for all the wedding functions. This was great and looking forward to my next stay at a Holiday Inn. The room was great and clean and the food in the resturant for breakfast was very good and the people working the resturant could not have been nicer nor more helpful.
October 24, 2013
Rated 5.0 out of 5.0 by colson desk agent
the desk agent when I arrived was not the normal caliber of
employee I usually encounter during my stays at hotels. this
employee belongs in a much more upscale property.
I do not remember his name but he was 40 ish and had glasses.
worked the overnight shift. employees that carry themselves as this one does are part of what makes these holiday inn's the favorite for travellers.
He was very polished and professional even the next morning.
This property was very modern and well kept . It is now programmed into my gps as a "go to" place.
October 22, 2013
Rated 5.0 out of 5.0 by nolanurse good time
was clean, quiet, staff polite, and friendly. was good, wish the price was a little better though
October 16, 2013
Rated 3.0 out of 5.0 by WayneDM72 Bad Pillows
The pillows are small and hard. This seems to be a nationwide problem with Holiday Inn. However, Holiday Inn Express has full size conferrable pillows. Holiday Inn spent a lot of money to make guests unconformable. I stay at this hotel about once a week for one night but take my own pillows. This hotel is convenient for business or I would stay somewhere else.
Also, I had to fix the TV myself. There is a small IR receiver stuck to the top of the TV for the remote. It had come unglued from the Velcro. I then had to select the correct TV input.
October 14, 2013
Rated 5.0 out of 5.0 by JCC2011 Comfortable, Friendly Staff, Excellent getaway!
My boyfriend and I stayed here for a weekend getaway trip last weekend. We had originally booked another hotel and upon arrival, found the rooms to be disgusting. They hadn't been cleaned - there were hairs all over the bed, urine stains on the comforter and bugs on the floor. We frantically started calling other hotels to find a different one. Holiday Inn in Garland worked with us on such short notice and got us a fantastic room for a great price. The room was clean, the bed was extremely comfortable, and the service was excellent. They even provided fresh out of the oven cookies for us when we arrived. Talk about great customer service! I would definitely recommend this hotel to anyone!
October 10, 2013