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Rated 4.5 out of 5 by 99 reviewers.
Rated 4.0 out of 5.0 by Good service Was okay but when I needed to stay another night I was unable to book the same room. September 1, 2014
Rated 5.0 out of 5.0 by Great service, lots of dining options nearby. We use this location to present safety training for our employees and subcontractors. Meeting rooms are always ready and the staff is open to meeting our needs. August 25, 2014
Rated 5.0 out of 5.0 by Comfortable bed and clean hotel. Staff was very welcoming. Check-in and check-out process was quick and efficient. August 19, 2014
Rated 5.0 out of 5.0 by Nice hotel, comfortable bed, great room I should have brought my own pillow. Otherwise, the bed was great. Room was nice and clean. Staff were friendly. Very safe area of DFW. Close to mall and restaurants. Target and Walmart are a 2 minute drive away. Vending machines were out of service everywhere. I ended up buying a beverage at the snack area behind the front desk. Very limited beverage selection. Drinks were not cold. August 18, 2014
Rated 5.0 out of 5.0 by Classy Very impressed with the service and quality of this hotel. It is a very luxurious experience from check in to check out. They have cookies in the evening and an appetizer. The steak and eggs were delicious at breakfast. The house keeping staff keeps things very clean. Comfortable beds and large pillows. A quiet hotel even though booked we heard no noises. August 15, 2014
Rated 5.0 out of 5.0 by comfortable bed and cleaniness Staff was not dressd professional, a little concerned initially August 14, 2014
Rated 5.0 out of 5.0 by Comfortable and Affordable My family really enjoyed our stay at Holiday Inn Garland. It was very clean and comfortable, and the price was right! The beds and pillows were top notch, the room was very clean, and we could not have been happier. The staff was very friendly and helpful even tho it was very busy while we were there. Oh, and don't miss the breakfast buffet. Yum! We will definitely be staying here again. August 12, 2014
Rated 5.0 out of 5.0 by Great Hotel in Garland, TX Easy to book online. Reasonably priced with excellent customer service. Great rooms and comfortable bedding. The only thing we didn't like were the very soft pillows, but that I'm guessing is just a personal preference. August 8, 2014
Rated 5.0 out of 5.0 by A nice place to relax. We had a death in the family and this hotel was able to accommodate the entire family with an adequate area to visit with relatives. I would recommend this hotel to anyone as it is close to shopping, food and easy freeway access. August 7, 2014
Rated 5.0 out of 5.0 by 2nd home I have paid a visit to this hotel more than once. I like the overall feel and I have been made to feel welcome there. It is close to shopping as well as many great places to eat from every price level. My wife and young children even made one of the trips with me and found plenty of thing to keep their attn. while I was at work. I will book this hotel again. August 4, 2014
Rated 5.0 out of 5.0 by Room comfort and rest full sleep. Bed a bit soft and perhaps worn. Other than that the bed was fine. August 3, 2014
Rated 5.0 out of 5.0 by Nice Clean Hotel I stayed here for two nights to attend my daughter in law's baby shower. The hotel was clean and convenient to where I needed to go. The room was large and clean. I was very pleased with the breakfast choices each morning. Overall I would rate this hotel as excellent if you just need a clean conveient place to stay. July 31, 2014
Rated 5.0 out of 5.0 by Reasonable price The hotel was clean and the staff friendly. I would use Holiday Inn in the future and this time use more of the services offered by the hotel. July 30, 2014
Rated 5.0 out of 5.0 by Staff are awesome! Every member of staff I came into contact with, from arrival to departure, was polite, professional and friendly. The room was spacious with plenty of room to work as I was on business. I had the added advantage of a fridge and microwave, so I could prepare a working supper. Everything looked new and was clean and replenished daily. The breakfast had the normal range of hot and cold and I would only say that a change of what is on the hot station now and again would be nice. Will be staying again! July 27, 2014
Rated 5.0 out of 5.0 by My overnight stay was very relaxing & quite. After a long trip on the road and an all day conference my arrival to my room was very pleasing. The room was clean, smelled fresh and the air was already cooled. The bed was most comfortable and all linens were clean. Great nights sleep, very quite and relaxing. Also it was wonderful that I didn't have to go very far for dinner. Checking in and out once again was awesome. These are a lot of the reasons I continue to use the IHG hotels. July 23, 2014
Rated 5.0 out of 5.0 by Tournament Softball Team Stay Best Hotel I have ever stayed in! I highly recommend! July 23, 2014
Rated 5.0 out of 5.0 by Daniel family reunion I thoroughly enjoyed my stay at this hotel. The staff was attentive, friendly and professional. I will be coming back in a couple years for another family reunion. July 17, 2014
Rated 3.0 out of 5.0 by Not a good night's sleep at all!!! Normally I give excellent reviews for Holiday Inn Express; however, this time I can't. My daughter and I very quickly realized at bedtime that we were allergic to whatever the hotel washed their sheets in. Neither of us got more than a couple hours of sleep and unfortunately were forced to get up at the crack of dawn and reshower once again. In addition, the office chair that I set in collapsed to the ground and getting me back up off the ground with my knee issues was not an easy task at all. Very very disappointed in our stay with this hotel this time. July 17, 2014
Rated 4.0 out of 5.0 by Great place to stay Really enjoyed my stay here. Nice, quiet hotel with very attentive staff. July 17, 2014
Rated 5.0 out of 5.0 by Comfort Nice, cool room. Mini-frig cool upon arrival; freezer working. Looked clean. Bed and pillows comfortable. Nice chair with ottoman. Ottomans are great for elevating legs/feet. A welcome addition. July 10, 2014
Rated 4.0 out of 5.0 by Good Experience overall nice and relaxing service. The housekeeping specially was very good although I would like to see an outdoor pool to enjoy the sun in the summer. July 8, 2014
Rated 5.0 out of 5.0 by good value for excellent hotel Will stay there my next trip. Room was very nice and breakfast was excellent July 8, 2014
Rated 5.0 out of 5.0 by great service, hard bed Awesome staff. Breakfast was wonderful and the hot sauce was great. Totally enjoyed our stay at this facility. July 8, 2014
Rated 5.0 out of 5.0 by Staff that cares!!! The overall stay was perfect. I had graduation ceremony, the staff made it their business to get me a room way before check-in which was a plus for me. The pretty African American girl that worked the front desk was very nice. I do recommend this hotel to everyone!!! July 2, 2014
Rated 5.0 out of 5.0 The Best Hotel Yet Discovering Holiday Inn Garland was an absolute rewarding discovery. The concrete construction provided a noiseless sleeping experience. Hard to believe this great sleep was ever possible in a hotel, but I am sure to come to Garland H I on next visit which will be soon. June 25, 2014
Rated 5.0 out of 5.0 by Out of the Box Stay Great stay the staff at the front desk were wonderful and really seemed to love and proud of thier hotel, restaurant staff so friendly and the salsa was out of this world! Please send me the recipe:) Rooms were spotless and smelled clean. Will be back with friends and family. You guys ROCK.. Keep up the great work. P.S. Your Owners and Brand should proud! June 23, 2014
Rated 5.0 out of 5.0 by IHG member The Hotel was clean, friendly staff and I would stay again. Convenient (walking distance) access to restaurants and short drive to shopping. June 20, 2014
Rated 5.0 out of 5.0 by Good night's sleep From the minute I entered the front door I was impressed with this Holiday Inn. It was spotless, bright, and the staff was smiling, friendly, and eager to assist me. My room was clean and comfortable and everything looked like it was new. Most important, I had a quiet and very comfortable sleep that night. In the morning I enjoyed an excellent breakfast and once again the dining room staff were smiling and friendly. Later when I checked out the front desk staff were efficient and wanted to confirm that I had a pleasant stay. There was no question in my mind that quality customer service was a high priority at this facility. Thank you for a wonderful experience and a good night's sleep. June 17, 2014
Rated 5.0 out of 5.0 Zero Wine Selection in the bar Poor quality house wine is the only selection although the price was only $5 a glass June 15, 2014
Rated 5.0 out of 5.0 by A Pleasant Surprise Having stayed in the Mesquite/Garland area on many occasions, I was fortunate to give this hotel a try. The staff was friendly and competent. The room was fresh and comfortable. Even the Wifi was dependable with reasonable bandwidth. I will be certain to return. June 12, 2014
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