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Rated 4.2 out of 5 by 545 reviewers.
Rated 4.0 out of 5.0 by Great Access For Airport Stays Highly recommended and respected hotel group. If there is an Intercontinental Hotel at business locations I visit, I will always consider these first. July 19, 2014
Rated 5.0 out of 5.0 by Good value for money Third time with this property. Quality beds, exceptional cleanliness, spotless bathroom, softy towels, nice toiletries. Well educated, polite, friendly, helpful and responsive staff. Excellent choice for breakfast. Taxi to the Terminal North costs £6.00 OW - a quick ride in it is much more comfortable than taking a designated shuttle bus that rounds about and drops off the passengers in all other hotels on its route thus making it unreasonably longer than it could have been expected. Highly recommended for overnight when having connecting flights from LGW. July 19, 2014
Rated 5.0 out of 5.0 by Great hotel for stays prior to flight A great Holiday Inn hotel that meets all your needs prior to a flight at Gatwick. A good deal with parking is available and I would recommend this hotel. July 18, 2014
Rated 5.0 out of 5.0 by Best Hotel at Gatwick Having stayed here at least twice a year for many years, I cannot compliment the Hotel enough, with such lovely staff, excellent food and such comfortable beds and so convenient for the airport, good bus service, all drivers excepting one extremely pleasant and helpful and I'm sure he knows who he is !!! July 18, 2014
Rated 3.0 out of 5.0 by Good access to Gatwick but room too hot Stayed one night before flying from Gatwick and the hotel was very good for that. Hotel is very basic but room was tidy. The air con unit at least in our room didn't work properly as it didn't cool down the room enough in July temperatures. Had to keep the windows open also night time but then heard noises from outside. Service at the reception was very good though and children were acknowledged with a present. July 17, 2014
Rated 5.0 out of 5.0 by Overall experience This is the 5th time we have stayed here. We use it the night before our holiday starts and leave our car. We are members of their "park, stay and go club". Sometimes we stay overnight when we return, depending on the time of arrival at Gatwick. We live in Norfolk so a long drive after a flight is not always welcome. It is very conveniently placed and easy to find when you arrive at Gatwick. The check-in staff are very efficient, we now have an upgraded room due to having stayed several times. Good restaurant which makes a brilliant start to our holiday. Restaurant staff all cheerful. Overall impression is ten out of ten and we will continue to use this hotel when we come to Gatwick July 17, 2014
Rated 5.0 out of 5.0 by Good way station at Gatwick I needed to overnight at London Gatwick airport and found the Holiday Inn there to be a convenient way station easily accessible by National Express's Hotel Hoppa service. Check in and check out were efficient and rooms were well sound insulated. WiFi was provided free to IHG Rewards members but was a bit slow. Breakfast was a large English buffet balanced by a number of less heavy items than the traditional fare. July 14, 2014
Rated 4.0 out of 5.0 by Short stay prior to early flight On first arrival finding a parking space at the back of the hotel was a lot easier than had been anticipated, probably due to the staff frequently moving the vehicles out to a storage area until the required return date. The Customer service on the front desk was pleasant and very efficient, with a fast check in, purchase of shuttle bus tickets and table reservation for four in the restaurant. We had a our meal with drinks, was a little dearer than expected, however the quality of the food was great along with the service so didn't mind paying and we don't live in London so guess the prices are on par with other establishments, we may have felt differently if the steak was chewy and fatty etc. The rooms are all pleasant size with efficiently working air conditioning and we had a good nights sleep. All had a good nights sleep and easily caught the 04.30 shuttle to the South Terminal. Upon return we only had to wait approximately 5 minutes for the shuttle to pick us up and take us back to the hotel. Where again the front desk staff were efficient in finding the car key and outlining where the car was parked, so was on the road easily within 30 minutes of walking out the terminal building. A convenient hotel to stay at when flying in or out early in the morning, and I guess any other time. Will certainly use again and join their Park, Stay & Go Club. July 14, 2014
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