Rated 4.1 out of 5 by 374
Rated 4.0 out of 5.0 by Doddy Good Place and Ideal for Gatwick Airport.
We stayed one night at the Holiday Inn, on Sunday 30th. September
prior to the start of a short holiday in Portugal.Everything went without a hitch,The check-in was efficient, the room comfortable,
the evening meal "filled the gap".The car parking arrangements
were faultless.On return a week later we collected our car without
any problems. Thank you "Holiday Inn" for your professionalisim,
we hope to return in future and will pass on details of your place
to friends who want to stay near Gatwick prior to a flight.
October 8, 2012
Rated 5.0 out of 5.0 VERY GOOD
EXCELLENT STAY. STAFF VERY FRIENDLY AND ACCOMIDATION EXCLLENT
October 8, 2012
Rated 4.0 out of 5.0 Fast and Efficient check in and out.
Staff were very efficient and helpful. The hotel is very conveniently situated for the airport and the stay & park rate is very good value.
We were out too early in the morning to take advantage of the breakfast but the restaurant looked good!
October 8, 2012
Rated 5.0 out of 5.0 by MazzieB great stay
We have used Holiday Inn Gatwick 4 times now and we always find it a great start to our holiday. We find it the best way to start a holiday, a good nights sleep, not worrying in case we don't get to the airport, gives you time to relax and enjoy a good meal. The airport transfer bus is a great service too. Fantastic!!
October 7, 2012
Rated 3.0 out of 5.0 by beebee51 wet night? wet feet!
We booked this hotel to stay for the night before early flight the next day.Room as you would expect to find, pleasantly surprised that it was quiet so had a good nights sleep.
We left our car in the car park until our return 5 days later.
When we did return around 2.30am pouring with rain we were told the car had been moved so now it was further away than we left it.Due to the heavy rain it was sitting in a large puddle only obvious once I'd tried to get into the car. So now had 2 hours journey home with soaking feet!
Given our plane was late departing ,then we had ages to wait for our luggage so missed an earlier courtesy bus this was the last straw .
In an ideal world someone would have bought our car round to the hotel lobby for us.
October 7, 2012
Rated 5.0 out of 5.0 by marina12 Brilliant location and even better service
We stayed on Sunday 23rd September 2012 as we had an early morning flight the following day and we were already told this hotel was great but as we hadn't done anything like this before we didn't know what to expect. The room was big and comfortable and the service was brilliant as the staff couldn't do enough for us. Gema who was on reception stood out for us and she really went out of her way. Our car was looked after and I would come back to this hotel and it's only 5 minutes from Gatwick so great for relaxing before your holiday.
October 6, 2012
Rated 5.0 out of 5.0 by 1943 A pleasant stay
We have stayed at the Gatwick Holiday Inn before and as always, it
was a good experience. The staff were extremely friendly and helpful, the room very clean and of a high standard. Our only small quibble was that not enough warm bedding was supplied as standard. We obtained an extra heater and extra bedding on request, but feel that this should have been available in the room on arrival.
Apart from that, we would highly recommend this Holiday inn.
October 4, 2012
Rated 4.0 out of 5.0 by obnail good customer service
staff very pleasent and helpfull, food was also good, although hotel is in need of paint and decorate in rooms to smarten up,
prices in hotel are a little dear for whats offerd
October 4, 2012
Rated 4.0 out of 5.0 by Harry101 Holiday stop over
Stayed 1 night prior to a holiday abroad and found it to be an excellent location with only a short bus ride to Gatwick Terminal. Room was clean and comfortable and we enjoyed the food in the restaurant.
October 3, 2012
Rated 3.0 out of 5.0 by Restraintman1956 Over priced and disorganised
Room booked for 2 persons but set up for 1.
Mugs towels etc.
Room advertised as executive but not as large or as smart as some other holiday inn standard rooms I have stayed in.
The furniture was threadbare and the bathroom well past it's sell by date.
Overall very disappointing start to holiday.
No price reduction as we leaving before 6,am so cooked. Breakfast not available.
No proper explanation of parking system and return to hotel
Menu limited on the package
October 2, 2012
Rated 5.0 out of 5.0 by NipperC Brilliant Value & PacKage
Booked the VIP Parking Package and must say one of the best deals I have EVER booked. Would use it again and thoroughly recommend it, as I said Brilliant value and package well done Holiday Inn !
October 1, 2012
Rated 4.0 out of 5.0 by Margemeister Good but......
The hotel was comfy and clean. Restaurant food was excellent and service was very friendly. I do object to paying for a room and then being asked to pay Internet charges. Why is not the Internet connection free????k
September 27, 2012
Rated 1.0 out of 5.0 by Keri Post holiday relaxation
First time we decided to stay on landing before driving home. Had an excellent breakfast and felt very refreshed and relaxed driving home.
September 26, 2012
Rated 4.0 out of 5.0 by centurywharf Ideal overnight stay
Staff were very helpful.
Bus service to the Airport excellent.
The ability to leave your car at the hotel was much easier and more convenient than using "Airport parking companies" and made for a more relaxing holiday.
September 25, 2012
Rated 4.0 out of 5.0 by GeeKay Good Overall Experience
Check-in and check-out were excellent, the room and early morning breakfast were very good, staff very helpful and transport to/from airport easy and quick. We used to go to other hotels, but since we found the Holiday Inn with the 8 or 15 day on-site parking, we always now choose it, and Priority club discounts are very welcome.
September 21, 2012
Rated 5.0 out of 5.0 by Pauline Great Service
We were so happy to be greeted by Gema, reception staff. Holiday Inn has to be so happy to have her at the front desk. She greeted us warmly, graciously took care of all our questions, right down to printing our boarding pass. Her performance was outstanding!
We were delighted to find wash cloths in the bath - most unusual in a European hotel and most appreciated by an American.
September 20, 2012
Rated 5.0 out of 5.0 by Claudio Good accommodation for a reasonable price
The many times I have been there I had a good rest after the flight. When merchandize was delivered for me it was very well taken care of by the desk staff and delivered to my room.
Also, because of late return flight on the day of departure, I was always offered to occupy my room for some additional hours without extra charge
September 20, 2012
Rated 4.0 out of 5.0 by Sorefeet2 Holiday Inn Drop Off/Pick Up Points
Although we were satisfied with our recent stay at this hotel, we shall not be staying again. The coaches are now obliged, by the airport authorities I presume, to drop off/pick up passengers some 1,000 yards from the terminal entrance! This is not funny when one is being dropped off/collected at some unGodly hour of the day and dragging heavy luggage. Granted, this is not the hotel's fault, but it IS their fault that they don't advise people when booking! Beware everyone - unless you have trained for the London Marathon!
September 19, 2012
Rated 4.0 out of 5.0 by MartinP Good location
Good location close to airport. Had an early flight out so needed good transport link to airport, which the hotel supplied.
September 5, 2012
Rated 5.0 out of 5.0 by Kailas Excellent Reception Staff
Thank you very much for your hospitality. Smiling faces at the front desk. All my requests were honoured. They offered my friends a free car parking space as a gesture of goodwill. I was being recognised as Platinum member which doesn't happen often at other places.
I had stayed here in the past & mid age lady at the front desk checked us in was superb. I did not get my upgrade!! but she convinced me well!!
Nice Location, Good Value for Money & Great Hospitality!!!
September 3, 2012
Rated 5.0 out of 5.0 by earlytraveller Great for early morning flights and airport parking
I booked the hotel as we were flying out at a very early hour the next day and travelling with 2 children. Wasn't expecting anything too flash and hotel exceeded my expectations. All staff were friendly and helpful and bus was on time and we got to the airport easily.
Upon return car was in car park and easy to pick up and drive home.Will use again if needed. No complaints.
August 21, 2012
Rated 5.0 out of 5.0 by Lezj Clean and comfortable room
A most pleasant stay (4 nights).
Room was cleaned daily to a high standard.
All staff very polite and helpful.
Food in resteraunt of a very high standard
July 26, 2012
Rated 5.0 out of 5.0 by Summers66 Hotel & Airport parking
Hotel was very good except that we had a family room which was a converted sofa as the other bed which was very thin and uncomfortable. Apart from that the hotel was good and used the car park for storing our car while away on holiday.
July 17, 2012
Rated 4.0 out of 5.0 by Jayna Good for an overnight stay
the hotel is ideal for over night stay before flying out the next day, staff are friendly, rooms are decent with the exception of the sofa bed which looked like it hadn't been cleaned for a long time! the hotel in general was clean and tidy.
July 16, 2012
Rated 5.0 out of 5.0 by jjwvegas Great stay before holiday
We arrived after 5pm for a 1 night stay with 8 days parking, the night before we went on holiday.
Check in was very quick and efficient, and the room was clean and comfortable. It was nice to have a tea and coffee tray, but a couple of biscuits would have been nice!
We ate in the Traders restaurant - the service was very good and the food was great.
Check out was just as simple, and leaving the car was an easy process.
On our return after our holiday, the car collection process was quick.
Would highly recommend.
July 15, 2012
Rated 5.0 out of 5.0 by Mike15B Very good service - as expected
Thank you for making my reservation and stay so easy and pleasant
July 14, 2012
Rated 4.0 out of 5.0 by Tam123 clean comfortanble rooms
When we arrived we were greeted courteously by the staff and with a smile. The rooms were simply furnished, clean and tidy. It was a little noisy at times when people were coming and going but overall good experience. Would stay again.
July 14, 2012
Rated 3.0 out of 5.0 by Gigi Good Holiday Inn standard hotel
No much to say really, all around a standard
Holiday Inn hotel. No worries.
Check in was a bit "grumpy", but it is a busy "stressy" hotel.
July 13, 2012
Rated 4.0 out of 5.0 by Lily11 Before our Longhaul trip
We had a very comfortable nights stay, with good food and very friendly and helpful staff.
Will definitely stay here again before doing another longhaul.
July 13, 2012
Rated 4.0 out of 5.0 by Sheila68 Comfortable room and good food
It was a pleasure to return for a night's stay before flying out on holiday..it is my preferred way from my home in North Yorkshire. Thank you
July 12, 2012