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Rated 4.2 out of 5 by 638 reviewers.
Rated 4.0 out of 5.0 by Rest before Flying. A great place to stay before your journey. Good staff, comfort, good food. Nothing was too much trouble. Thank You everyone for a great start to my journey. October 9, 2014
Rated 1.0 out of 5.0 by Overpriced with poor service A disappointing stay. Finding a parking place was chaotic. The reception are was small and the staff inexperienced so it took ages to get to our room. The price for food and drink was too high for the quality. When we picked our car up we had to return to reception because the code had time expired after 5 minutes. We shall not use this hotel again October 8, 2014
Rated 5.0 out of 5.0 by comfortable clean and very efficent We have used this hotel on a number of occasions prior to our flight out of Gatwick and on every occasion have found the staff very friendly and helpful. We use the car parking service they offer and have found the service excellent. The rooms are very comfortable clean and the bathroom facilities excellent October 8, 2014
Rated 5.0 out of 5.0 by Another enjoyable stay Stayed here overnight before an early flight from Gatwick. Have stayed here many times before. Check in was professional & informative, room comfortable with all we needed. Ate in the bar in the evening, I asked if I could have one of the dishes varied slightly as I disliked one of the ingredients & this was done with no problems, waitress even checked if it was as required. Will stay again on our next trip. October 8, 2014
Rated 5.0 out of 5.0 by hotel convenience Provided us with all needs Car parking very easy Could not fault staff very friendly and obliging.. Used Gatwick Holiday Inn as we knew the hotel having booked in the previous year. We have stayed at other Holiday Inns and we have booked a 2 night away in November and as long as the service continues with the same standard then we will not hesitate to continue to use. October 7, 2014
Rated 5.0 out of 5.0 by Warm and Professional welcome Thankyou so much for the upgrade, my room was great as was the service i received from staff, front desk was superb, i felt safe leaving my car while i went off on holiday, recommended so many times and will continue to do so. September 29, 2014
Rated 4.0 out of 5.0 by Good Hotel Excellent hotel in all respect except for the price of drinks in the bar. Too expensive. September 28, 2014
Rated 5.0 out of 5.0 by Exceeded our expectations We were very pleased with our stay - and were very surprised at the quality of the food in the restaurant. A very pleasant stay before a holiday, would happily return and recommend. September 27, 2014
Rated 5.0 out of 5.0 by Great hotel and easy to use bus service We used this hotel the night before our holiday as we had an early flight. Great hotel and really easy to use bus service to the airport. This is the second time we have stayed here and would use again. September 26, 2014
Rated 4.0 out of 5.0 by Phil and Sylv Good service and attentive well trained staff with regards to all facets of this hotels operation. Very convenient for Gatwick Airport and connections to London. September 25, 2014
Rated 4.0 out of 5.0 by Good position,good service Reasonable price with long term parking ,helpful staff and comfortable rooms/bed September 24, 2014
Rated 4.0 out of 5.0 by Great start to a holiday Reception was slick, car parking package good value and well-organised. September 23, 2014
Rated 5.0 out of 5.0 by Great food and a great night sleep This hotel was just what we were looking for as we had an early flight it was perfect just to stay over night. From checking into the hotel, the reception staff were lovely and very welcoming. The bedroom was perfect just what we needed for the night, comfy bed and everything in the room was working and just what we needed. Going into the bar area was very relaxing and freindly service, also with my 2 year old nephew the staff were very nice to him. We went into the restaurant for dinner the food was lovely very tasty and the staff were great. All the staff around the hotel were very nice and even checking out at 5am the staff were smiling and very helpful. Would definatly recommend this hotel and we will be back. September 21, 2014
Rated 5.0 out of 5.0 by Excellent airport hotel I have stayed at this hotel several times and always been very pleased, it is easy to find, rooms are comfy and clean, staff are helpful and food options are great too. September 20, 2014
Rated 5.0 out of 5.0 by Excellent stay in an perfectly run hotel Had to be in that area for a business reason and travelling with my father . We stayed in the London Gatwick HI for one night and stayed in room 404. We had a twin bedded room and arrived around 6 Pm. As from entering the hotel you can see that it s run like a well oiled machine - all the personnel spoke with a slight accent but were supermotivated and superfriendly ! The hotel and room itself were spotless clean , no stains on the carpet , etc... The room itself is not enormous but was perfectly clean ! The service in the restaurant and bar : we Were impressed by the overmotivated girls Who work there - if i would be in the hotel Business , i would offer these girls a job im Mediately ! Agnieska and an estonian girl : An example for restaurant business! Overall a perfect stay September 19, 2014
Rated 5.0 out of 5.0 Holiday Finale A great final night to our holiday in Greece. Clean room, and great breakfast. The dining room opened at 6am so we had plenty of time to catch the coach to Norwich. September 18, 2014
Rated 4.0 out of 5.0 by Convenient and comfortable hotel Good place to Park Stay and Go which I use when travelling through Gatwick. There is a similar facility at Heathrow which I sometime also use September 18, 2014
Rated 4.0 out of 5.0 by Friendly and efficient service I found the overall experience very welcoming, clean and pleasant all round. The staff were approachable and helpful. September 16, 2014
Rated 5.0 out of 5.0 Quality of sleep Modest score on sleep quality was not due to any adverse experiences at Holiday Inn but rather that I had to rise at 4pm to catch the shuttle bus. Otherwise my whole experience was apositive one. September 15, 2014
Rated 4.0 out of 5.0 by Good hotel shame about the bus service to airport. The hotel is fine for an overnight stay before flying the following day.Shame about the bus arriving nearly full and therefore having to leave people at the hotel concerned the following bus would be the same therefore resulting a late arrival at the airport. September 14, 2014
Rated 5.0 out of 5.0 by First time Very surprised having never used holiday inns before. Very clean, comfortable and with excellent facilities. Will happily use again. September 12, 2014
Rated 5.0 out of 5.0 True customer care. Booked on the back of a recommendation and was not disappointed. Arrived in a torrential downpour to find a busy but very efficient reception team with a very warm welcome and an answer to every question. The bar/lounge was clean with a good range of food September 11, 2014
Rated 4.0 out of 5.0 by overnight stay stayed overnight before early morning flight. Very easy check in not aware of IHG membership. Still not sure what this is. Anyway the room was very comfortable and could not hear any aircraft outside. Just a little noise from other people going to bed after I had retired but not enough to cause distress. Very comfortable bed. Did not use any other facilities as I had a very early start so it really just a bed for the night. the shuttle bus was on time if a little crowded I bought return tickets the night before to save time. Perhaps the shuttle bus should be inclusive of the price September 10, 2014
Rated 5.0 out of 5.0 by Good Overnight Stay I recently stayed at the holiday in prior to my departure at Gatwick Airport for Cyprus. It wax a enjoyable although brief experience. The accommodation was good and the staff very friendly. We enjoyed a nice meal in good surroundings. We would certainly use this hotel again. September 9, 2014
Rated 4.0 out of 5.0 by Convenient A very convenient and comfortable hotel to stay and park at for holidays abroad using Gatwick airport. September 9, 2014
Rated 5.0 out of 5.0 by Jalfreizi Excellent shuttle service to airport.Quiet for an airport hotel.Very good choices of food and attentive staff.Most rooms are on ground floor or 1st so no long waits for lifts. September 9, 2014
Rated 4.0 out of 5.0 by Well looked after We received an upgrade to an Executive Room and that was comfortable and clean. We could not get the TV to work and had two members of staff come to our room and it was sorted on the second visit. So pleased with that. September 8, 2014
Rated 5.0 out of 5.0 by A great experience We stayed for one night and left our car for the duration of our stay in Germany. We were particularly impressed by the helpfulness of the night manager nothing too much trouble. We had a drink at the bar and again the staff very friendly and pleasant. We had a good if short night as we had an early flight And we're soon on our way in the morning and left our car at the Airport South Terminal at the drop off point We would very much recommend the Holiday inn at Gatwick September 7, 2014
Rated 4.0 out of 5.0 by Ideal Stay We have used this hotel before, and find it an ideal stay for parking our car the night before we fly out on our holidays, then simply collect our car on our return, just so easy with no hassle. September 7, 2014
Rated 4.0 out of 5.0 by Perfect for overnight stay before Gatwick flight Found this hotel very useful for an overnight stay prior to our early morning flight. The bed was very comfortable and the room clean and quiet. Able to leave our car for the duration of our holiday at a competitive rate including the overnight stay. Shuttle service from hotel also efficient. Can recommend this hotel. September 4, 2014
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