Rated 4.4 out of 5 by 278
Rated 5.0 out of 5.0 by Rumbles great hotel
Overall excellent quality which was very convenient for the airport but far enough away to provide a relaxing time prior to going on holiday.On the next occasion we visit the hotel we will utilise the long term parking facilities which we were not aware of prior to this visit.Standards we have come to expect from Holiday Inns.
July 15, 2014
Rated 5.0 out of 5.0 by Dursley Blue Excellent Staff and Comfortable Room
I stayed for two nights and had a conference room booked for the middle day.
The staff on reception were very good and nothing seemed to much trouble. Overall I was very impressed with their upbeat attitude.
The room was large and very, very comfortable. It was also spotless.
Only negative I could say was the food. The menu was a good choice, but not cooked very well. I only had a pizza which was burnt on the edges, then Fish
July 14, 2014
Rated 5.0 out of 5.0 by McGSmith1 Great service and fabulous environment
I have stayed in many IHG hotels in the UK and USA and i have to say that this must rate as one of the best.
It is modern, convenient, has a tremendous workforce who know how to serve their customers.
My stay started with a fabulous welcome from Emily on reception, who was very professional, very informative on services provided by the hotel and knowledge of the local area.
The hotel was in great shape and well maintained, even when the air conditioning was leaking in the restaurant, staff calmly dealt with the problem, not making a crisis out of a drama.
The executive room we had, was wonderful and met all of our needs. It was very spacious, clean, good air conditioning.
The restaurant was very good and vibrant with very good food and excellent staff, in particular Michael the supervisor.
On a previous review i read that the food and drinks were expensive, yes they are when you compare them to your local pub restaurant or supermarket chain, but i was not staying in my pub or supermarket, i was staying in a very good hotel. In all my travel experience the price of food and drinks always appears above what you would pay where you live locally.
Overall this was an excellent stay and having stayed in many IHG hotels in the UYK and the USA, this rates as one of the best.
July 14, 2014
Rated 5.0 out of 5.0 by RickyCheshire Gatwick Airport So Close!
Stayed for a quick one nighter before heading to Gatwick Airport. Great service, fast check-in and a room upgrade for Platinum status! All good stuff. Breakfast a good feed to fill your boots! Defo stay here again!!!
July 13, 2014
Rated 5.0 out of 5.0 by piggylolo Great Stay
Clean, comfortable rooms, modern. Good facilities, quality food.
July 13, 2014
Rated 5.0 out of 5.0 by AListerc Working in the area
This hotel was easy to get to as it is close to the motorway network. My executive room was large, comfortable and quiet which was important as early starts (before 5am) meant an early night!
Food in the restaurant not great; limited choice nearby unless you are willing to drive. The breakfast bags we arranged were very poor.
The next door Nuffield leisure club well worth a visit if you have the time.
July 8, 2014
Rated 5.0 out of 5.0 by Overhead1980 Overnight stay before holiday from Gatwick
Efficient check - in, clean fresh looking hotel. Dinner in the evening was of good quality. Nice rooms, comfortable bed, good nights sleep.
July 7, 2014
Rated 5.0 out of 5.0 by horse12345 goodhotel for the airport
nill,i hav e given my thoughts filling in the boxes
July 4, 2014
Rated 5.0 out of 5.0 by GROD check out
slight error with the bill which was sorted quickly. all other things were good except restaurant prices are too high.
June 26, 2014
Rated 5.0 out of 5.0 by yvesst00 Worth - very much worth it
great welcome, great food. resturant seating too soft, bed too soft, need more bar staff - other than excellent
June 25, 2014
Rated 5.0 out of 5.0 by TravellingEeyore Excellent Hotel
Im into my second year of staying at this hotel, I have not yet had one bad stay. Staff always helpful and friendly in helping me. Rooms clean and quiet, even when they have parties. Please note that they have weekend parties. Bathroom clean and tidy. 40 minute walk from Three Bridges station to the hotel, 20 minute walk to the nearest shop. Taxi fare from Three Bridges station to the hotel is around £6, there is no hotel bus from Gatwick Airport, this was stopped by the airport bus company no reason known why. Next to the hotel is health place never been there but some hotel guests have used it, there is somewhere to eat but this is good quality food at a good quality price. Car park available but not free. Taxi fare from Gatwick Airport to the hotel is around £15.
June 22, 2014
Rated 4.0 out of 5.0 by BigSIR Good choice for early morning flights
We first used Holiday Inn Express hotels last year when we were holidaying in California. We were impressed so joined the IHG club. As we had a 07:00 flight out of Gatwick we decided to use the Gatwick Worth hotel for an overnight stay with two weeks car parking. Our journey around the M25 was a nightmare so we were pleased to be welcomed by a cheerful Receptionist. She upgraded us to an Executive room which was large, clean and comfortable. We had a meal in the restaurant which was reasonable. They got part of the order wrong but soon corrected it. Transfer to the airport was by taxi, at extra cost but it was very prompt and very efficient. Overall, a good start to our holiday.
June 22, 2014
Rated 5.0 out of 5.0 by wuss front desk staff were awesome
on arrival we were greeted with a happy smile,were directed to our room quite quickly,,
my daughter was staying at the same hotel for her wedding night and I asked for her room to be up-graded and offered to pay but the front of house staff said no payment was needed which I thought was a fantastic gesture from this hotel,,we have stayed at loads of holiday inns and this has to be one of the best so far for friendly-ness,,
June 19, 2014
Rated 5.0 out of 5.0 by frank 2201 good
good very good good excellent good loved it great thank you
June 18, 2014
Rated 4.0 out of 5.0 by GeriJ Park and Stay
Have just had a night prior to our holiday and also one on our return. We have used this hotel numerous times over the past 12 months. It is a good place to start your holiday!
Apart from its location which is quiet with access to walks it is well managed and good quality.
The staff are friendly and helpfull, there is a great menu which has recently changed to incorporate the bar menu - this works as now more people are going to use the restaurant to eat and free up seats in the bar area for those wanting to enjoy just a drink. Food quality is very good.
An added bonus is the Nuffield Leisure Club next door. For £6 you can access the facilities which are excellent - lovely 25metre pool - just the thing after a long drive!
June 13, 2014
Rated 5.0 out of 5.0 by JG99 Overnight Stay
Very helpful and friendly staff in what is a very busy hotel.
June 13, 2014
Rated 4.0 out of 5.0 by Northern lass A night away
A nice place to attend a 60th birthday party and overnight stay. Only issue being breakfast items being left out under hotplates for too long and a bit greasy, but value for money.
June 13, 2014
Rated 5.0 out of 5.0 by Nig1950 Excellent comfortable rooms and good breakfast
Rooms are excellent plus the breakfast and staff are very good. Give the Bar a miss.
Special note turning out of the hotel road onto Turners Hill Road needs special care and attention.
June 12, 2014
Rated 5.0 out of 5.0 by Kat153 Lovely stay
Very impressed with our one night stay before our early morning flight. Reception staff very helpful and friendly, even at 3am. Taxi organised for us. They made everything very easy and non stressful. Our room was clean, quiet and comfy, all you could want. We ate dinner in the bar lounge which was nice, although as a vegetarian I would have preferred a wider range of foods, but good quality and service nevertheless.
June 11, 2014
Rated 5.0 out of 5.0 by Clarks12 Good experience
We stayed in this hotel 3 times before the flight from Gatwick and after , very pleased with accommodation and service in this place . It is big advantage to have leisure and sport club near the hotel. I used swimming pool every time after the flight. So far can't say anything bad about this hotel apart of prices which is slightly gone up . Very good experience so far. Going to stay here again.
June 11, 2014
Rated 5.0 out of 5.0 by Leelou Convenient
The Holiday Inn Worth LGW is ideal for leisure purposes flying from either LGW terminal. Difficult to find and a shuttle service would have been appreciated. Car parking between our outgoing
June 9, 2014
Rated 5.0 out of 5.0 by yorkie71 another excellent overnight stay
have stayed here often and every time up to now we have been happy with our stay.we had a early flight from gatwick and slept very well with no noise from the corridors even though it was a bank holiday weekend will return next time we fly from gatwick.just one small complaint is the £ 10 pound charge for overnight parking
June 8, 2014
Rated 4.0 out of 5.0 by Stick in the Mud Modern rooms with a touch of luxury
Check-in was swift and professional and the reception staff were absolutely spot-on in their manner and hospitality. The comfotable beds and choices of pillows made for a good night's sleep. The bar and restaurant were a little disappointing - the quality of service and range of options didn't quite match the surroundings. But from among the Holiday Inns that I have visited, the overall impression was above average. Shame I never had the opportunity to use the Health Club next door.
May 30, 2014
Rated 5.0 out of 5.0 by Tango for two Excellent in every way 4*
I can not praise the staff enough.
From the booking when they looked up our room from last time we stayed here and booked the same room again for us, to the spotless rooms, helpful smiling staff (from the cook to the painters everyone smiled and said good morning) it was all very good.
When we realised we had left the tooth brushes in the car and it was 1.30am...... no problem a quick call and 2 minutes later a smiling face at the door and two brushes courtesy of the house keeping. They would even accept a tip. The bar staff found ice for my ice bag as we were going out for the day and needed to keep a picnic fresh. No hesitation in giving it the thumbs up. The manager runs a very happy and tight ship.
we didn't eat but the afternoon tea looked amazing so cant comment on the food.
May 30, 2014
Rated 3.0 out of 5.0 Good in parts
Stayed for one night on our way home from holiday. Excellent first impressions. Easy to park, good welcome from polite and knowledgeable receptionist. Room was clean and comfortable, couldn't have asked for anything better.
Dining room lets this hotel down badly. Only wanted a main course for dinner but waited 45 minutes from sitting down to food arriving. Had to attract attention of a member of staff to order and when food arrived it had the appearance of being under a hot lamp for a while. Quality of food was good. Bottle of wine, with screw cap, placed on table and we were left to open it.
At breakfast coffee from machine or filter coffee. Filter coffee was stewed. Orange juice form a machine was fizzy and tasted horrible. Asked for Worcester sauce with hot breakfast but told none available.
When we checked out we were not asked if we had enjoyed our stay, whether everything had been satisfactory or wished a good journey.
Hotel badly let down by dining room and check out, would not stay here again.
May 30, 2014
Rated 4.0 out of 5.0 by GAB1 Very good Value. A smart well appointed hotel.
Rooms very well appointed and clean. FREE internet which was a very pleasant surprise. Unlike some nearby hotels! Large restaurant area with good food selection. A very long queue for bar drinks which was a bit of a pain. Many bar area tables strewn with burger and french fry leftovers. Had a bar drink surrounded by that. To be fair the hotel was very busy (Saturday evening). Restaurant dining area pleasant and comfortable.
Overall very good with above grumbles.
May 24, 2014
Rated 1.0 out of 5.0 by RJonnyT Agree a deal and they charge you extras at checkout
Booked a twin room for two nights breakfast and car park.
At check out the agreed price per night didn't include breakfast and car park. Therefore I was charged more and I could have saved money and a better hotel down the road
May 21, 2014
Rated 5.0 out of 5.0 A truely exceptional stay
A party of 6 people all enjoyed their stay at the Hoilday Inn Worth prior to our holiday. Staff were all very friendly and helpful, the rooms were very comfy. Would definitely recommend for value and comfort
May 18, 2014
Rated 5.0 out of 5.0 by carabeo25 Great Staff
Arrived late and hungry. Restaurant team stayed late to make me dinner.
Above and beyond, and the food was great!
May 16, 2014
Rated 5.0 out of 5.0 by brendan90 Friendly hotel ,efficient staff and high quality food.
The hotel has a modern ambience,the food was well prepared and of high quality and the bed extremely comfortable.
May 10, 2014