Rated 4.0 out of 5.0 by soapy will stay again.
A comfortable stay, tho the lift was broken for two days and they didnt seem in a rush to get it fixed.
Bit noisy outside at 4am but then it is a city centre hotel. Apart from that its generally what i would expect, good friendly service and excellent clean and tidy rooms. Excellent location. Easy access in and out of the city and good discount on the local multi-storey. Will definately use this hotel again.
April 15, 2013
Rated 4.0 out of 5.0 by mimmy In the Heart of Town
This hotel proved to be very much in the centre of activities.
Very well situated for access to all Glasgow has to offer but if staying at the front of the hotel it can prove quite noisy.(on Thursday of all nights, quieter on Saturday) The staff were all very helpful and attentive when needed especially as the lift in the main lobby needed repairing. Well worth the stay.
April 14, 2013
Rated 4.0 out of 5.0 by egdj short say
good value. excellent location.friendly staff.comfortable room
April 13, 2013
Rated 5.0 out of 5.0 by INTREPID1 GLASGOW THEATRE LAND HOLIDAY INN
Apart from all the excellent inside hotel features, its proximity to the adjacent Cinema, nearby Concert Hall, shops and bus station make this an ideal place for tourists and others. Each time we come, we enjoy it more.
April 13, 2013
Rated 5.0 out of 5.0 by Rhodidodi Wonderful Stay
Very convenient for the centre of Glasgow, and a 15 minute taxi drive to the SECC. Couldn't ask for more!!
April 12, 2013
Rated 1.0 out of 5.0 by Sleeplessangry An awful night
I hadn't expected a great view in the middle of Glasgow - but air conditioning systems were worse than I'd imagined.
The the fire alarm went off in the small hours. Twice. The, despite my leaving the thing on the door asking not to be disturbed, there were regular knocks and shous from 'housekeeping'. A dreadful night's sleep.
April 10, 2013
Rated 3.0 out of 5.0 by carhed91 Penthouse poor,
Stayed at this hotel on Sat 30th March for one night. We booked the penthouse Monet suite as we got a great discount through our priority club card, was checked in to our room by the very friendly and helpful staff, The Monet suite was located on the top floor of the hotel which was very quiet, in entering the suite we were a bit disappointed in the condition of the suite, the bedroom carpet was really worn and threadbare and a lot of the furniture was badly chipped , also the table in the sitting room was dirty and sticky, which we cleaned ourselves, just not we expected in a penthouse suite.We have stayed in the hotel many times before and have either stayed in a standard or double executive room that have always been first class,so we were not expecting that of a penthouse suite, can honestly say that we would not have accepted the suite had we been paying the full price.
We will return to the hotel as we have always enjoyed our previous stays, thanks to the very friendly and helpful staff especially Shona on reception, but would not stay or recommend the Monet suite.
We did fill in a questionnaire regarding our stay and left it with Shona on reception for it to be passed on to the management.
April 6, 2013
Rated 5.0 out of 5.0 by Debs66 Last minute booking - excellent room, fantastic service
Lovely hotel, centrally located. Glad I chose this hotel it had everything - comfort, cleanliness and location. The service from all staff was excellent. Happy to recommend to family and friends.
March 30, 2013
Rated 5.0 out of 5.0 by Silverlady Ideal location
This was an overnight stay after a visit to the theatre. It was a pleasant experience from start to finish. The staff were friendly and helpful, the room was clean, comfortable and warm on a very cold, miserable weekend. There was a wide selection of items at breakfast and the staff were bright and welcoming. We will use this hotel again
March 22, 2013
Rated 5.0 out of 5.0 by Eileen62 Great Location, Super Food
We really enjoyed our 1 night stay in Glasgow. Our room was very comfortable with everything you could need. We had coffee and a drink in the afternoon in the bar and the service was very good. Dinner in the evening was superb, food and service was excellent. We could not fault our stay - many thanks.
March 13, 2013
Rated 4.0 out of 5.0 by MHH1 First point of call
It's great when one make s request for a certain room at the point of booking I find this hotel reads ones requests and goes that one extra by trying to ensure clients wishes are met.
This is a regular hotel for me and so central for Buisness and pleasure. I can't fault it for value.
March 11, 2013
Rated 5.0 out of 5.0 by WestMidlandsTravel Almost perfect
This hotel experience was almost perfect. Great location, helpful staff, lovely food and FREE wi-fi. My only moan would be not being recognised as a platinum rewards member. Would it really hurt to provide some complementary water or a free room upgrade! I'm beginning to question the benefits of this scheme.
March 8, 2013
Rated 4.0 out of 5.0 by Nashville Good location & service
Stayed at the Holiday Inn Glasgow for 2 nights 26/27 February.
We found the drive into the city easy and parked in the multi storey car park opposite. We walked into the hotel to check in, only to find we were in the Holiday Inn Express! The two hotels are next door to each other.
The check in was smooth once we had arrived at the correct hotel and the guy on reception very helpful as this was our first visit to Glasgow. We stayed on the fourth floor at the front of the hotel and although there was traffic noise, it did not disturb our sleep.
The room was comfortable and to usual standards. The location made it easy to walk to main locations but I would reccommend taking the bus tour of the city to highlight the main attractions.
Glasgow is a great city full of great visitor attractions and we will definately return for another visit!
March 7, 2013
Rated 4.0 out of 5.0 by Keith26 Great Location
Comfortable stay in the hotel. Great city centre location. Staff were all excellent - friendly and couldnt be more helpful. Good selection on the breakfast buffet which was well stocked and fresh. My room was not large (despite being told I had been gioven a larger room). However it was perfectly adequate and on a real plus point - quiet, being at the rear of the hotel. Great nights sleep.Thank you - I will be back.
March 5, 2013
Rated 5.0 out of 5.0 by DaiH Customer service on a whole new level!
I'm trying to think of the best way to describe my visit to this hotel and it's really difficult to do so without using a cliche. But my experience was truly fantastic.
Having stayed in a number of hotels (both for personal and business reasons), very rarely do I come across a hotel that offers superb (and I do mean superb) customer service at such a low price.
From staff that engage you in conversation who genuinely seem interested, to excellent room service. A menu that caters for all and rooms fit for purpose. I cannot stress enough how pleased I was with this hotel and the behaviour of it's staff members.
I very rarely travel to Scotland but it does happen from time-to-time and in future, it's going to be pretty tough to talk myself out of staying here again! Bravo...
February 21, 2013
Rated 4.0 out of 5.0 by Ben69 Room
All the facilities in the hotel were excellent and the staff were very friendly and helpful.The only negative point I could make was that the double glazing in the room was not very effective as the traffic noise during the night preventeed us from having a good nights sleep.
February 20, 2013
Rated 5.0 out of 5.0 by cjr52 Comfortable hotel
2nd time I have stayed at this hotel,excellent all round,will definitely be back.
February 18, 2013
Rated 5.0 out of 5.0 by Lewis06 Cd62
Room was very comfortable and clean. Staff were very welcoming.
February 16, 2013
Rated 5.0 out of 5.0 Great welcome and lovely room
We walked into recieption where we were welcomed with a smile, and very helpful member of staff.
The hotel was perfect, clean tidy and well decorated.
I had been given an upgrade from a friend, and was amazed when we opened the room door.
The room was quiet large, very very clean. Bed was great, not too small, and clean and fresh.
The bathroom was very clean and looked new, with fresh towels every day, and everthing refreshed every day.
The restaurant was amazing, with very high quality meals and excellent service. The first time I have had to wait to eat because the food was too hot, Great meal and breakfast with a good price.
This was our first visit to Holiday Inn, Theatreland, Glasgow, and I cant wait to go back, 10/10 for everything.
February 16, 2013
Rated 4.0 out of 5.0 by Seriousstudent Excellent location, all very comfortable
This hotel is in a very good location. It is a short walk from both Buchanan Bus Station (which I use) and Queen Street Railway Station, which I have also used. It is very handy for theatres and shops and, especially for my needs, the campus of Glasgow Caledonian University, The staff are very friendly, the rooms are spacious and comfortable, On my last stay there was only one hiccough - on booking in I was asked if I wanted breakfast and said 'yes, please'. On arriving in the restaurant for breakfast the next morning I had not been booked in. However, the efficient girl in charge #who has been there for some time#, sorted things out and all was well.
A bit disappointing not to have free wifi for more than one hour per day,
February 14, 2013
Rated 5.0 out of 5.0 by dol2do Exceptional
Beds very comfortable. Pillows were not to my liking but asked for feather ones instead .These came to the room immediately and we spent two very comfortable nights.
The food was so good and as it was my daughters 50th birthday all was perfect. We brought a cake with us and it was brought to the table, sparkling, and the staff singing Happy Birthday!
Will stay again as usual when visit permits
February 11, 2013
Rated 5.0 out of 5.0 by ElDuderino Excellent Staff at all times of day and night
Normally I do not fill in these review forms, but in this case I will make an exception.
Please pass on my thanks to your staff in Theatreland Glasgow for their excellent service over the last week-end (Feb.1-2)
The hotel was full of 'Musicians'-'Folkies' and their various 'hangers-on' -including me. The atmosphere in the Hotel Lounge Bar area was brilliant after the shows. Great for the revellers, but I'm sure it must have been very challenging, at times, to the staff.
However, at all times they maintained their good nature, courtesy, and efficiency in their dealings with their residents and visiting customers.
They helped make what was a brilliant musical week-end, even better.
February 9, 2013
Rated 5.0 out of 5.0 by Deniss Very happy regular guest
I have been staying at this property on and off for 7 years. It always exceeds in cleanliness, service and quality. Highly recommended.
February 7, 2013
Rated 4.0 out of 5.0 by egdj CELTIC CONNECTIONS
Arrived in glasgow by train.dined in a class restaurant. saw a great concert.stayed in a great hotel.all within a short walking distance of each other i.e the hotel is a great location. The icing on the cake was our room was upgraded the hotel also had entertainment into the small hours. The staff were brilliant and the hotel kept our suitcases after check out whilst we spent the day shopping again all within a short distance.
February 4, 2013
Rated 5.0 out of 5.0 by Lyndy great stay
Another great stay, warm welcome from Darren and the reception staff. Highly recommend this hotel in a central position for shopping, train and bus station.
February 2, 2013
Rated 5.0 out of 5.0 by Siddbl Great staff that offer excellent service
i have been staying on and off for a 6 month period. This hotel always esceeds expectations. Highly reccomended.
January 17, 2013
Rated 5.0 out of 5.0 by precious1 great location and ambience
lovely hotel room good size and very comfortable loved the decor and view of city staff friendly and very helpful did not make use of hotel resturant during this stay but will most certainly do so next visit as am sure going by all standards i would give it 5stars highly recommend cant wait to return for longer stay.
January 15, 2013
Rated 4.0 out of 5.0 by UnionotheCrowns Excellent VFM and location
Booked a last minute deal between Christmas and New Year for an excellent price. Staff very pleasant, room upgrade due to Platinum status. Short walk to various eating places shops, cinema and transport links. Will repeat next year.
January 4, 2013
Rated 4.0 out of 5.0 by MJ1409 Good hotel but not trustworthy housekeeping staff
Stay was good an happy with staff / food /room. However, I left a box containing very expensive make up/ brushes etc in the room by mistake and I am 100% certain that It was left in he room. However, when I called the hotel to enquire about my left item, I was informed that nothing was found in the room. Now, given that I had used the item on the friday night and did not have it when a returned home the following day, it does not take a genius to work out that it was in the room. I was not at all pleased and would therefore not trust the housekeeping stff in this establishment. It is such a shame given that I actually did have a very enjoyable stay. However, when you leave a box accidentally containing in exces of £70 worth of make up which mysteriously is not found by he housekeeping staff it leaves a very bad taste. Especially as this had been a special purchase and not something that I can afford very often .
December 23, 2012
Rated 5.0 out of 5.0 by Adam85 Great Hotel
I've stayed on business in this hotel for over a year and I will continue to do so. It's always pleasing to see the same faces serving you as along with them they bring impecible service and dedication.
As I've stayed numerous times I've seen only a handful of small mistakes made of which the staff are immediately on the case to correct and compensate where required.
The food in the restuarant is brilliant again along with the service and has also recently been refurbished.
December 16, 2012