Rated 4.1 out of 5 by 599
Rated 5.0 out of 5.0 by DiSm22 Brilliant Service - Always with a smile
We have stayed at this hotel on many of occasions and we always receive a very warm welcome and huge smiles from the front desk staff. You cannot fault the staff at all. I usually organise evrything via email and have never had any problems with the reservations team. The only thing that lets the hotel down is the Menu, very poor selection, especially if you have been travelling all day and just want a simple snack or sandwich, there is not much choice of basic plain food, considering those who have intolerenaces. Major bonus thou is Starbucks !!!
October 21, 2014
Rated 4.0 out of 5.0 by Babba's Gaggy Walking Distance
When they say "walking distance to the airport" they mean Walking Distance!
Out the door, cross the road! Very convenient.
October 20, 2014
Rated 4.0 out of 5.0 by cliffwalker Excellent single room
Very convenient for airport - two minute walk to departures.I also find it convenient to stay here when visiting Glasgow,using the frequent shuttle bus to the city centre,thus avoiding the crowds and noise in the centre.
There was a fire alarm during the evening when I stayed which affected my ability to relax for the rest of the evening,no fault of the staff who dealt with the evacuation in a very professional,good humoured manner and provided foil capes for those who required them on a chilly evening.
October 19, 2014
Rated 4.0 out of 5.0 by ISOBELLA overnight stay
welcome to the hotel first class and very friendly.Room comfortable and clean.Only problem was fire alarm went off when in bath! Fortunately dry outside and fault to alarm system quickly fixed. good breakfast,
October 18, 2014
Rated 4.0 out of 5.0 by smilingedinburgh Great One Night
Stayed one night before early departure. Good quick check in and out. Busy as Wedding on and Tour parties. Bar service prompt. Problem with TV but fixed by Porter after asking in 20mins. All in all a Good night sleep. Will use again!
October 16, 2014
Rated 4.0 out of 5.0 by Ppp12 Service
I'd just like to say thanks to Michelle who made our stay most welcoming at check in. She was one of the nicest receptionists we have come across at any hotel and went out of her way to help.
October 14, 2014
Rated 4.0 out of 5.0 by Susie0705 Excellent Hotel
Very friendly, helpful staff throughout the hotel. Which makes all the difference when you are travelling. I would definitely use the hotel again.
Could do with a business centre but staff try to help in anyway they can to assist with your requirements.
October 14, 2014
Rated 3.0 out of 5.0 by peteti dinner
We had a sad experience at the evening meal. Our server was nonexistent after she took our order. We had asked for water it never came untill we asked a different server to bring some.When the meal came it had the wrong cheese on it. I didn't realize it untill I tasted it. We ordered coffee after the meal and after 20 minutes we left because it hadn't come. As we were leaving it appeared.
The manger did comp the coffee and we took it in our room.
All in all that experience dampened an otherwise pleasent stay.
October 13, 2014