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Rated 4.2 out of 5 by 918 reviewers.
Rated 5.0 out of 5.0 by Consistently Good. Stayed here three times now making use of their stay/dine/parking package. Nice clean rooms, friendly attentive staff, good food - and excellent value. August 30, 2015
Rated 2.0 out of 5.0 by Looks nice but very disappointing After spending several nights in both the Holiday Inn Theatreland and the Holiday Inn Express Theatreland, I have to say that this one ranks a distant third. We chose it for it's proximity to the Airport and that was definitely it's best feature. The air conditioning was nearly useless, the shower and sink controls tempermental, the charge for the Wi-Fi was far too exorbitant, getting in and out of the car park was an adventure, I couldn't get the operator or front desk to answer my call, and I'd like to know who thought it was a good idea to put the light BEHIND the person standing at the bathroom sink! We couldn't wait to leave. August 28, 2015
Rated 1.0 out of 5.0 by One of the worst stays This was easily one of the worst stays that I've had. From check in the front desk seemed confused with any questions asked. Told us items that were included in our rate were not. The room was loud, the A/C rattled and was not very comfortable. Had asked for an iron very early in the morning and said they would have to find me one. When they did they provided me with an iron with black goo all over the bottom of it. The only part of the stay that was good was the lady seating us in the morning for breakfast. She was very pleasant and provided excellent customer service. August 25, 2015
Rated 5.0 out of 5.0 by Wi Fi and heat It was a little confusing about the Wi Fi, as we were given a voucher for free Wi Fi for 24 hours at the beginning of our stay, but at the end, we had quite a high bill. Apparently, my son had logged on to the wrong thing, but he didn't realise this. Maybe it could be made clearer exactly how to avoid this happening. (I don't use WI Fi, so I don't exactly know what he did wrong!) However, the bill was adjusted with no problem when we checked out, so all was well. The room seemed very hot, and we didn't know how to reduce the temperature (the thing on the wall was a bit confusing!) Maybe during the hot summer months a fan could be placed in the room? . August 25, 2015
Rated 5.0 out of 5.0 by best airport hotel The staff were excellent. A special mention about Pat in the dining area at breakfast time. Super friendly and extremely efficient . She greeted everybody as if they were long lost friends. A great ambassador for Scottish tourism. Wish we could clone her. August 23, 2015
Rated 3.0 out of 5.0 by Easy access to terminals and rental cars Location to airport is what this hotel has going for it. Information regarding the restaurant was inaccurate that was in the rooms. Wait staff in restaurant not very friendly or attentive. Luggage scale in lobby that you pay to use is inaccurate. August 23, 2015
Rated 2.0 out of 5.0 by Hard beds lousy service, great location Good stuff first. Very convenient for flying out in the morning. Bad stuff. This hotel is living off it's location. Bed's were uncomfortable, service from all facet's of the hotel staff, beyond reception, was poor. We only needed it for one night, it was clean and it worked. Not what I have come to expect from Holiday Inn properties. August 20, 2015
Rated 5.0 out of 5.0 by relaxing overnight stay for a frazzled family We had booked elsewhere; but the place was in an appalling condition and we had to look for an alternative at 8pm on a Saturday night in August. The generic booking service was efficient and reassuring that a place would be found; and it was. We were therefore grateful to find a warm and attentive welcome at reception, wholesome( if not inspiring) food and good , clean and comfortable rooms. The staff were excellent and made us feel valued. Of course any chain hotel will be bland; nothing was original or "boutique"; but we had a relaxed and anxiety free stay . Thank you for stepping into the breach. August 19, 2015
  • 2015-09-01T10:56:12.925-05:00
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