Rated 4.1 out of 5 by 778
Rated 5.0 out of 5.0 by pandk One night before early flight!
Booked for one night before flying to Tenerife.
We really enjoyed our stay before jetting away on holiday. The staff are superb – not once did any of them not engage with you whether it was Reception, Bar Staff, Chambermaids each and every one took the time chat and speak to you. As a Platinum Elite IHG member room was upgraded and points awarded also on checking in.
Dinner was a good on a par with city centre prices. Crispy Squid, Garlic Mushrooms as starters, Mains Breast of Duck and an 8oz rump, couple of G & T’s and a bottle of Prosseco (£17.95). Again all the dining staff were cheerful (Victoria was our server) but our wine we ordered when placing our food order arrived at more or less at the last mouthful of main course. We did ask twice about this. Not particularly bothered as we just sat on in the Restaurant and finished it. Not as if we were rushing anywhere. Breakfast – Can’t comment as we had to be in the Airport really early.
Our room was 608 (IHG Club Room) and looked down the runway. The room itself was good not the biggest I’ve stayed in but everything we needed. Chilly on entering but wacked up the AC to heat rather than cool. Room was soon toasty. No discernible air plane noise was noticed.
Really a handy hotel for a one nighter as it is literally 2 minutes’ walk to the Airport building. Will I be staying again – Yes!
March 30, 2015
Rated 3.0 out of 5.0 by Hammy10 Overnight stay
My stay was not as good as I normally have at this establishment. I was allocated a room that was the opposite of what is indicated in my profile. I was allocated a twin room when my travel preference is a double bed. The WiFi didn't work for ihg club member. Also the TV alarm system did work on this visit.
March 29, 2015
Rated 2.0 out of 5.0 by David 1411 Restaurant & Bar - lacked customer service
Perhaps it was bad timing on my behalf but after pre booking dinner Bed & breakfast then I was entitled to expect when I wanted to eat !
At dinner due to a large coach party I was aksed to wait firstly for 5 mins to get a table ready, then on my return asked to come back 45 minutes later!!!
I then kicked up a fuss I I should have been informed by reception when checking in details of conveneint eating that evening>
At breakfast it was extremely busy and once again had to wait, but on this ocassion did not have the time due to my flight arrangements.
March 29, 2015