InterContinental Hotels Group (IHG) understands that from time-to-time your booking may be affected by weather or natural disasters that are not planned. In such cases, we make every possible effort to keep you informed and to provide you with the level of service that you require so that you can manage your bookings and plan around these unforeseen circumstances. If a Travel Advisory exists, we will display details about the advisory, how your booking may be affected and the process for how to proceed with as little stress and inconvenience as possible.
ANA Crowne Plaza Kumamoto New Sky is closed following the earthquake in the Kyushu region, Japan on 14 April.
The hotel is currently not accepting bookings while the damage is being assessed.
Guests with future bookings are advised to contact ANA Crowne Plaza Kumamoto New Sky on +81 (0) 96 354 2111 (9am – 7pm Japan Standard Time).
Holiday Inn Resort Vanuatu is closed and will reopen once it is fully operational and guests can be welcomed back safely.
The resort is undergoing reinstatement and will remain closed for at least 6 months from April 2015. As such, the resort will not be accepting any bookings until such time it can establish an opening date. We are only able to advise on its opening at a later date.
Please follow the resort’s Facebook page for updates. Meanwhile, full refunds will be provided on any cancellations resulting from the resort’s closure following Cyclone Pam.
Guests with future bookings are advised to contact +678 22040 or firstname.lastname@example.org .