Maple Grove, Minnesota
Venetian Indoor Waterpark
Located at the Holiday Inn Hotel & Suites, Maple Grove NW MPLS – Arbor Lakes
Q: What are the Venetian Waterpark hours of operation?
A: The Waterpark is only open on weekends.
Friday 4:00 pm – 10:00 pm
Saturday 8:00 am – 10:00 pm
Sunday 8:00 am – 2:00 pm
Note: Hours may change with seasons or holidays and can be subject to maintenance periods. Check with the hotel to confirm operating hours.
Q: Is admission to Venetian Waterpark included in my room rate?
A: Access to the Venetian Waterpark is included in all room rates. Please note: the Waterpark is only open on weekends.
Q: How many wristbands come with my room rate?
A: You will receive a maximum of four (4) wristbands per room booked.
Q: Can I purchase additional wristbands and what is the cost per wristband?
A: One additional wristband can be purchased for $15.
Q: Does everyone in the waterpark need to wear a wristband?
Q: Is access to Venetian Waterpark available to non-hotel guests?
A: No, the Waterpark is available to hotel guests only.
Q: What are the main features of Venetian Waterpark?
A: Kids and adults alike will enjoy this Venetian themed indoor waterpark complete with twilight ceiling resembling a starry night sky. The waterpark is fully equipped with four slides, wading pool, basketball hoops and activity pool.
The main features of Venetian Waterpark include:
• Two 4-story Water Slides
• A Wading Pool with floor geysers , 3 slides, and two water guns
• Activity pool with water basketball
• Walking Bridge
• Concession Area
• 1,200 square foot Arcade
Q: Do the water slides have posted height restrictions?
A: Yes, the height requirement for the large slides is 48”.
Q: Are there appropriate activities for children ages 1-16?
A: For younger kids there is the Wading Pool. Older children can enjoy slides and basketball hoops.
Note: Children under 14 must be accompanied by a parent or guardian while in the Waterpark.
Q: Is there and age restriction for the spa?
A: Yes, children must be 10 years of age to fully use the spa.
Q: Are lifeguards present at Venetian Waterpark?
A: Yes, at all times during Waterpark and pool operating hours.
Q: How large is Venetian Waterpark facility?
A: The entire Waterpark facility is approximately 25,000 square feet in size.
Q: Are there food and beverage concessions in Venetian Waterpark?
A: Yes, food and beverage concessions are available.
Q: Can I bring my own food or beverages into the Venetian Waterpark?
A: No, outside food and beverages are not permitted in the Waterpark.
Q: Are group rates available?
A: Yes, to book a group rate, please contact the hotel and ask for the Sales Office.
Q: Are children in standard diapers permitted in Venetian Waterpark?
A: No, children who are not potty trained are required to wear a swim diaper when going into the water. Standard diapers are not permitted in the water.
Q: Are children allowed to wear “floaties”?
A: No, only U.S Coast Guard approved personal flotation devices are allowed. A limited supply is available in the waterpark.
Q: What is the cancellation policy?
A: Reservations are cancelable until 6:00 pm local time the day before the reservation date.
Q: Are changing areas and locker facilities available?
A: Yes. They are located in the Waterpark.
Q: Is Venetian Waterpark easily accessible from the hotel?
A: Yes. The Waterpark is located in the hotel’s South Wing.
Q: Is there a pool just for swimming that is separate from Venetian Waterpark?
A: No, there is not a separate pool but the Waterpark is closed during the week and its pool is used as a standard swimming pool at that time, and during weekend Waterpark operating hours, all hotel guests have access to the Waterpark facility.
Q: What are the check-in and check-out times?
A: Check-in is 4:00 pm and check-out is 11:00 am local time.
Q: Will I have access to Venetian Waterpark on the day of check-in, but prior to my check-in time?
A: Yes, guests may start using the waterpark at 12pm on their date of check-in.
Q: Will I have access to Venetian Waterpark on the day of check-out, after my check-out time?
A: No, the hotel is not able to allow access to the waterpark after check-out time.
Q: Are non-water related activities available in the Waterpark?
A: Yes, there is a 1,200 square foot video arcade which is open during waterpark hours.
Q: What business services does the hotel offer?
A: The hotel offers an onsite business center with computer, free high speed internet, printer, and fax machine access.
Q: Is access to the Venetian Waterpark included when I use IHG® Rewards Club points for my stay?
A: Yes, access to the Waterpark is included within the standard IHG® Rewards Club point redemption amount required per night for a stay at this hotel when the Waterpark is open, which is on weekends only.