Rated 4.4 out of 5 by 96
Rated 4.0 out of 5.0 by Kakuni Good place to spend the night
The overall stay was pleasant. The services were cordial and helping. The breakfast was good. I did not consider this place for dinner.
November 24, 2013
Rated 4.0 out of 5.0 by mumsey clare
stayed here with my husband and mother in law in family room. Very comfortable and spacious even the small bed was comfortable. Staff extremely helpful. Breakfast excellent. Would definately stay here again and recommend it to others.
November 22, 2013
Rated 5.0 out of 5.0 by blackbird15 Excellent staff
The staff at this hotel are very helpful and will go that extra mile to make my stay as comfortable as possible.
November 21, 2013
Rated 4.0 out of 5.0 by KD59GAS Staff welcome and friendliness massive improvement
I am a regular at Holiday Inns. The last couple of stays at the Gloucester Barnwood Holiday Inn have been different. There appears to have been a step change improvement in the attentiveness, service and friendliness of the staff, both on the desk (Ali & Emily) and in the restaurant at breakfast, I didn't catch the lady's name but it was great to have service from people who actually seemed like they were enjoying their job and could be bothered to deal with customers in a friendly and helpful manner.
November 14, 2013
Rated 5.0 out of 5.0 by Honeymonster101 Fantastic stay
Stayed for the 3rd time as visiting family in local area. Staff were so friendly, helpful and accommodating through out our 2 night stay. Kids and I loved the pool and spa area and both myself and other guests commented on how clean this was. Room was good and with me and the 2 children we still had plenty of space. Breakfast was fantastic, kids particularly loved the pancake machine! We will be back. Thanks for making our stay so good.
November 13, 2013
Rated 4.0 out of 5.0 by Maninkent Business stay
Great service and helpful staff.
Great to see smoking rooms still available at this hotel for guest.
November 11, 2013
Rated 4.0 out of 5.0 by Jon1 Excellent service
Yes, the Holiday Inn Gloucester/Cheltenham provided a quite satisfactory stay once the small problem we encountered was resolved.
I would particularly like to say how well Scott (sorry I did not know his surname) handled the problem we encountered and our second night was most satisfactory.
Also, the service in the restaurant was very good, even when they were all trying to meet our needs with those of the two large parties at Dinner.
All the members of staff were all very helpful and courteous at all times making our stay as enjoyable as they could.
November 11, 2013
Rated 4.0 out of 5.0 Good value apart from Wi Fi
Should not have to pay for Wi Fi. Even though I an a Platinum member I still had to pay for Wi Fi which was expensive over the three week stay I have just had.
November 9, 2013