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Rated 4.4 out of 5 by 154 reviewers.
Rated 1.0 out of 5.0 by Gloucester Arrived 8pm. Not good. Disco on ground floor by reception for a "Prom". Waited 3 minutes before someone came to the desk. No recognition of booking. Chaotic service in restaurant. Bed-pillows, as usual were first class. Pleased to leave at 6.40am after some toast. Just one of those things I guess as this was not the normal experience from a IHG hotel. Suspect the GM needs a wake up call. July 21, 2014
Rated 5.0 out of 5.0 by Good hotel close to motorway Stayed for Business and then RIAT at Fairford. Excellent hotel close to road network but in a quiet location. Room was everything expected of Holiday Inn, clean, well maintained and in good working order. Internet worked well though not used for any serious processes such as viewing a video Downside - short of 240v outlets, good job I carry an extension lead with me for my CPAP machine + the many other things that constantly need re charging. July 17, 2014
Rated 3.0 out of 5.0 by Mixed Time Having stayed at Holiday Inns all over the UK, I was very surprised/shocked to find this two storey large complex has no lift to the upper floor. Whilst the young lady receptionist did carry our hand luggage up the 20 plus stairs, I must say I was staggered that there is no other method of taking cases up to the upper floor, other than lugging them up the stairs. I really felt for one man who had to carry a coach load of overseas visitors cases up. I feel that the lack of lift when 50% of rooms are upstairs (no downstairs replacement room was available to us on our stay) should be mentioned on the website. The fact that the fire alarm was set off at 5 past 4 am by some drunken young men, didn't help our stay. Which of course meant we all had to evacuate the building. Nor did the fact that it went off again at 6.40am am, though only for a short time but it meant that it was not a perfect Holiday Inn stay. Though it had one good outcome - I now lay out my items when going to sleep in an order of importance to grab. So perhaps it was a wake up call of a learning type! July 17, 2014
Rated 4.0 out of 5.0 by Great bolt hole for weary travellers We stayed for 2 nights - husband, self and teenage son. The room wasn't huge, but big enough and comfortable. Loved the bed and son reckoned he was very comfy on the sofa and on the floor (he wriggles). Surprisingly little noise for this type of hotel, except for the air con, which was very effective, but also noisy. Very nice pool area which we made good use of. Star of the show - the really good restaurant - not cheap but far better food than normal in hotels of this type. Dinner and breakfast both excellent, with a really good choice for breakfast (son now wants a pancake maker) July 16, 2014
Rated 4.0 out of 5.0 by just right Easy to find .In the right place for me Comfortable quiet room. Pleasant helpful staff. July 14, 2014
Rated 5.0 out of 5.0 by excellent stay No problems. Staff attentive. reception very good. Restaurant food excellent. room okay. July 13, 2014
Rated 5.0 out of 5.0 by Great Service Staff were excellent, attentive and caring. They appreciated we had my father of 95 with us and did everything they could to help us. July 12, 2014
Rated 2.0 out of 5.0 by Not up to the usual high standard A nice hotel with good facilities and a very nice breakfast. We chose to stay at the hotel instead of camping at a local music festival, thinking we would get a better night's sleep. However, our stay was marred by a technical defect on the fire alarm system resulting in 30 minutes spent in the car park at 4 am and sleep broken by a second alarm at 6 am. Guest management during the first,false, fire alarm was not well organised, arrangements to confirm all guests were safe did not appear robust, information flow was poor. Far from being the restful break we hoped for, we left tired and disappointed. July 9, 2014
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