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Rated 4.4 out of 5 by 408 reviewers.
Rated 2.0 out of 5.0 Dissapointing reception and housekeeping staff were fabulous, everything else was poor quality and highly disappointing. September 2, 2015
Rated 2.0 out of 5.0 staff good - wifi, tv and dinner bad The staff were very friendly and the room was fine. The swimming pool and gym facilities were very good. The childrens playground could have done with a little more thought. However some areas that could, and should be improved on. Firstly why no free wifi. I expect and get this in any other hotel, in coffee shops basically everywhere. I was gobsmacked to be expected to pay for this. On a similar note the TV was unnecessarily complicated and didn't have a lot of the basic freeview channels. We paid for dinner as part of our package and found the menu items we could choose from very limited. Even the specials would have cost us a supplement although the price was generally less than the items we were allowed. I was glad we chose not to pay any extras as the food quality was very poor. The breakfast on the other hand was great. The bath in our room was red with rust around the plughole. We also found having the only towel rail above the toilet odd. Overall our room was fine, quiet, the right level of heating and lighting. About what we expected for the price overall. September 2, 2015
Rated 5.0 out of 5.0 by A Spacious relaxing stay The room was spacious, clean and bright. The bathroom was gigantic with a huge bath. The bed was a very nice size with optional hard/soft pillows. The room was pitch black at night and I had a very nice sleep/stay. September 2, 2015
Rated 5.0 out of 5.0 by Great service and really family friendly Stayed with my wife and 3 children - the staff could not have been more accommodating, friendly, flexible and proactive in configuring the rooms and getting things squared away. Access to the swimming pool for the children also made a real difference to our stay. Excellent. September 1, 2015
Rated 4.0 out of 5.0 by Good Hotel Hotel was nice, clean and staff were courteous and friendly. Breakfast was excellent, staff were also excellent Only issue I had was the hardness of the mattress, too hard and therefore sleep was difficult. I would think a middle hardness of mattress would be more suitable to meet all requirements. September 1, 2015
Rated 3.0 out of 5.0 by stay average stay here in gloucester holiday inn. what else can i say? August 31, 2015
Rated 5.0 out of 5.0 by Excellent stay for a short break Very comfortable with excellent swimming pool,sauna & fitness suite. August 29, 2015
Rated 4.0 out of 5.0 by good service pleasant attentive staff , good leisure facilities , standard of cleanliness good . hotel well positioned for touring the local area August 29, 2015
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