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Rated 4.4 out of 5 by 182 reviewers.
Rated 5.0 out of 5.0 by Great Service Arrived needing a well earned break. It was my first time at the hotel and was very impressed. Staff were attentive, warm and very efficient. I had an adapted room which was very comfortable with lots of space. My room was connected to my sister's so had help on hand if needed. Room was clean, bed and pillows were comfy. Excellent breakfasts and tea, coffee, milk and sugar topped up on request. Also used the room service facility, food delivered in a timely manor, great. I would definitely stay here again. August 21, 2014
Rated 5.0 out of 5.0 by Great service This hotel is in an area that is very quiet and peaceful at night. The staff are very helpful and there is a good selection for breakfast. August 21, 2014
Rated 5.0 out of 5.0 by excellent staff, good value, clean comfortable All aspects of hotel represent good value. Quiet clean an comfortable room, friendly and efficient staff, good restaurant but wines a bit overpriced. Good location with plenty of car parking. August 21, 2014
Rated 5.0 out of 5.0 by Great service and facilities The overall experience of staying at this hotel was excellent. Nothing was too much trouble for the staff they were all very friendly. The pool/leisure area was great and cleaned to a high standard as was the rest of the hotel.. Nice big fluffy towels provided each time we went for a swim. Really enjoyed our breakfast too. Hotel is well situated for travelling around the area. We'll definitely be back. August 17, 2014
Rated 5.0 out of 5.0 by Helpful staff and very accomodating All the staff were very helpful, from checking in, to local info to service provided. Ready to help on any query. keep it up !!! August 17, 2014
Rated 5.0 out of 5.0 by Good location, friendly staff We have stayed at this hotel previously and it was lovely to be greeted as a returning guest. As usual the staff were very professional yet still friendly and actually look like they enjoy their work! The room was more than adequate for a short stay and was very clean. The pool etc was also well managed and could only be improved by private changing rooms rather than the current communal ones Our only little niggle was the poor tv signal, the programme kept "freezing " it was so bad we ended up turning the tv off August 14, 2014
Rated 5.0 out of 5.0 by Great Service Great service. Staff were informative and attentive. Polite and friendly. Ali at the front desk helped me with internet set up and early check out. short drive from town. free parking. room was clean with a comfy bed. room service was good. would stay again if in the area and recommend. August 14, 2014
Rated 5.0 out of 5.0 by Lovely clean room and comfortable bed. Always a pleasure to stay here. Friendly staff on front desk in the bar and at breakfast. We were very impressed with the updated room service menu with lots of new treats to try. It was just so nice to relax and do as little as possible and as it was our anniversary not having to cook was great bonus!!!.We always visit the forest of dean and have a cream tea at the heritage centre. We will be back soon. August 14, 2014
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