Rated 4.4 out of 5 by 160
Rated 4.0 out of 5.0 by Lizzy666 Excellent Customer Service
Been staying at the Holiday Inn for Business over the last 12 months. The rooms are clean and comfortable and the bar is relaxed and inviting....most Important after a hard days work! It is the staff that get my recommendation. Extremely friendly and focused on providing an excellent service.
July 25, 2014
Rated 5.0 out of 5.0 good overall experience
overall was a pleasant 2 days stay
my only issue was the changing room following a swim was too cold temperature set
it would have been nicer if the room rate was a bit cheaper to include breakfast so we could have had BB basis rather than just bed and spent breakfast at local supermarket which disrupted our early morning
July 25, 2014
Rated 5.0 out of 5.0 by jonnyfromrhu Excellent staff
Very friendly staff who honestly couldn't do enough to help. Only issue was the shower in the room wasn't the best but was perfectly adequate
July 24, 2014
Rated 5.0 out of 5.0 by Lindzi83 Fantastic overall experience
I stayed here the night before my wedding with my bridesmaids and also the night of my wedding with my Husband. It was great from start to finish. The staff are so kind and helpful and really can't do enough for you.
One staff member in particular was Chloe, who I had many dealings with when I booked, checked in and check out. She really was an absolute gem and really went above and beyond to assist with every request I asked.
Thank you Chloe and holiday inn for making my stay stress free and enjoyable. Will definitely be staying here again.
July 23, 2014
Rated 5.0 out of 5.0 by BetsyBeth Ideal for family get together
Spacious hotel just right for a get together with our 2 daughters and families including 4 young grand-children. Grand-children loved the pool, mums loved the wide choice of breakfast options available. Rooms very comfortable.
July 23, 2014
Rated 5.0 out of 5.0 by Freeguard1 Very friendly hotel
Possibly the friendliest of hotels I've stayed , the whole team were bright and cheerful and not at all patronizing as a number of hotels are these days, they were genuinely interested in their guests.
A pleasure to stay there and will certainly do so again.
July 22, 2014
Rated 1.0 out of 5.0 by Frazer Gloucester
Arrived 8pm. Not good. Disco on ground floor by reception for a "Prom".
Waited 3 minutes before someone came to the desk. No recognition of booking. Chaotic service in restaurant.
Bed-pillows, as usual were first class.
Pleased to leave at 6.40am after some toast.
Just one of those things I guess as this was not the normal experience from a IHG hotel.
Suspect the GM needs a wake up call.
July 21, 2014
Rated 5.0 out of 5.0 by AlarmMaster Good hotel close to motorway
Stayed for Business and then RIAT at Fairford. Excellent hotel close to road network but in a quiet location.
Room was everything expected of Holiday Inn, clean, well maintained and in good working order.
Internet worked well though not used for any serious processes such as viewing a video
Downside - short of 240v outlets, good job I carry an extension lead with me for my CPAP machine + the many other things that constantly need re charging.
July 17, 2014