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Rated 4.4 out of 5 by 161 reviewers.
Rated 5.0 out of 5.0 by A pleasant and enjoyable stay My 8 day stay is so wonderful that I felt reluctant to leave at the end of my visit to Gloucester. All the objectives of a relaxing stay were achieved ----quiet,clean,food superb--especially the chicken gulash with spinach and rice with soft buttered naan bread. The late opening of the bar serving food is an added convenience and comfort, and I did not miss my cup of decaff coffee with sweeteners while shaving daily. July 27, 2014
Rated 4.0 out of 5.0 by Excellent Customer Service Been staying at the Holiday Inn for Business over the last 12 months. The rooms are clean and comfortable and the bar is relaxed and inviting....most Important after a hard days work! It is the staff that get my recommendation. Extremely friendly and focused on providing an excellent service. July 25, 2014
Rated 5.0 out of 5.0 good overall experience overall was a pleasant 2 days stay my only issue was the changing room following a swim was too cold temperature set it would have been nicer if the room rate was a bit cheaper to include breakfast so we could have had BB basis rather than just bed and spent breakfast at local supermarket which disrupted our early morning July 25, 2014
Rated 5.0 out of 5.0 by Excellent staff Very friendly staff who honestly couldn't do enough to help. Only issue was the shower in the room wasn't the best but was perfectly adequate July 24, 2014
Rated 5.0 out of 5.0 by Fantastic overall experience I stayed here the night before my wedding with my bridesmaids and also the night of my wedding with my Husband. It was great from start to finish. The staff are so kind and helpful and really can't do enough for you. One staff member in particular was Chloe, who I had many dealings with when I booked, checked in and check out. She really was an absolute gem and really went above and beyond to assist with every request I asked. Thank you Chloe and holiday inn for making my stay stress free and enjoyable. Will definitely be staying here again. July 23, 2014
Rated 5.0 out of 5.0 by Ideal for family get together Spacious hotel just right for a get together with our 2 daughters and families including 4 young grand-children. Grand-children loved the pool, mums loved the wide choice of breakfast options available. Rooms very comfortable. July 23, 2014
Rated 5.0 out of 5.0 by Very friendly hotel Possibly the friendliest of hotels I've stayed , the whole team were bright and cheerful and not at all patronizing as a number of hotels are these days, they were genuinely interested in their guests. A pleasure to stay there and will certainly do so again. July 22, 2014
Rated 1.0 out of 5.0 by Gloucester Arrived 8pm. Not good. Disco on ground floor by reception for a "Prom". Waited 3 minutes before someone came to the desk. No recognition of booking. Chaotic service in restaurant. Bed-pillows, as usual were first class. Pleased to leave at 6.40am after some toast. Just one of those things I guess as this was not the normal experience from a IHG hotel. Suspect the GM needs a wake up call. July 21, 2014
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