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Rated 4.4 out of 5 by 235 reviewers.
Rated 5.0 out of 5.0 by Overall a good stay The service from original booking of 2 rooms that changed 2 to three times prior to arrival through the quality of rooms, food, pool etc. was excellent. December 16, 2014
Rated 3.0 out of 5.0 by Not very Good As a holiday Inn you expect standard. This experience was far below standard. Got a sun tan in the bar with the overkill on lighting and worst of all 1.5 hrs wait for a cold steak sandwich. I will not return as there are many choices in the area. Very Poor Holiday Inn! Never saw a manager all night! December 13, 2014
Rated 3.0 out of 5.0 Weekend away To be honest I had expected better. I have stayed at Holiday Inn (and Express) quite a few times in the past, and have always enjoyed it. Therefore I was looking forward to this one. Mmmm, not good, the overall impression I have been left with is one of 'tired'. Hotel looks tired, not dirty, just worn/used. We were disturbed one night by other guests shouting in the corridor (I think they were drunk) it woke us up. The pool area was good, staff were great. However, we were charged for a TV service we did not use, and it was difficult (to say the least) in getting this dropped from the bill. In the past my Holiday Inn stays have been on business so the cost doesn't matter so much. This one I paid for myself and I'm not happy, value for money? I don't think so. Kids stayed and ate for free but the adult meals were so expensive it made no difference. Its a gimmick. December 12, 2014
Rated 5.0 out of 5.0 by Great service Enjoyed our two day stay, very good standards Staff to be complimented. Will return December 12, 2014
Rated 5.0 out of 5.0 by Convenient location, great facilities Nice welcome, comfortable room, great leisure facilities December 11, 2014
Rated 5.0 out of 5.0 by Brilliant position of hotel and great staff Wonderful halfway point between Cornwall and Yorkshire. The hotel is easy to access and the staff are exceptionally friendly. December 4, 2014
Rated 5.0 out of 5.0 by Comfortable bed, fantastic breakfast! Comfy bed, lovely shower, quiet hotel even though it's by a busy road! The breakfast is amazing, one of (if not) the best ever had in a hotel. December 4, 2014
Rated 4.0 out of 5.0 by A good quality hotel for a weekend break We enjoyed our short stay at the Holiday Inn and were particularly impressed with the very helpful and friendly staff in reception and in the restaurant and bar. Our room was kept clean and was quite comfy and cosy. The only bugbear we experienced was a wedding reception one night. Although the music was not that loud the same can't be said of some of the wedding party who rran up and down the corridor until the early hours talking very loudly and completely with out any regard whatsover to any of the other hotel guests. This experience tarnished what had been a very pleasant stay in a lovely part of the country. December 4, 2014
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