Rated 4.4 out of 5 by 501
Rated 4.0 out of 5.0 by Ginger-63 Comfortable bed and great service
Regularly stay at this hotel. Free parking. Close to local town centers. Easily accessible by car. Good customer service on reception and for paid for breakfast. Overall, good location for stay with clean beds
February 8, 2016
Rated 4.0 out of 5.0 by ABFalcon29 Great Staff, Hotel in need of Massive Updating
Now 4 months into long term Business Booking, so have had plenty of time to take everything onboard regarding this Hotel.
The Staff are probably the best team I have had the pleasure of staying with over 25 years of using IHG Hotels, and are what makes this particular Hotel a bit Special.
The Hotel itself (originally built in the 1970s) is a whole different story. It looks stuck in a time warp from the time it was built, very tired and in need of a Massive Updating to bring it into the 21st Century.
Carpets are old and patched up, especially along the passage ways, the heating system doesn't work in a lot of the rooms, a lot of rooms contain very old furnishings that are too large for these rooms, using up space that could be better used to just create space.
The Restaurant still looks more like a Works Canteen and the lighting most nights constantly fluctuates between bright and dull all the time, as if there is a problem with the electricity supply, and there is a constant problem with the heating system.
As I say at the beginning, the Staff, without exception, are great. What they need is a 21st Century Hotel to work in, that would make them superb.
February 7, 2016
Rated 5.0 out of 5.0 by Jacek1 comfortable room and attentive staff
Executive room was very clean and the bed was very comfortable, Breakfast had a good selection and well cooked.
February 4, 2016
Rated 4.0 out of 5.0 by teddyT1 Nice weekend stay
We chose the hotel for a convenient and cost effective stay near Cheltenham with easy access to the main road system. Good welcome on arrival.
The room met our expectations although the rooms are relatively small by modern standards and only feature a double bed rather than the king size now seen more often, all very clean and tidy though.
Good, friendly service in the bar and restaurant where we enjoyed breakfast, dinner and drinks.
Will stay here again when in the area if rates are competitive
February 4, 2016
Rated 4.0 out of 5.0 by RonG30P Gloucester weekend
Stayed over just one night and found all amenities and service in line with expectations from a Holiday Inn full service hotel.
February 2, 2016
Rated 5.0 out of 5.0 by dominoi15 Great location
As usual the facilities and service were without any problems. The staff were obliging, helpful and efficient.
Food and room service were .as usual.excellent.
Only problem was the length of time to get the evening meal .....3 courses took one and a half hours..........and they were not busy.
Food choice itself was much improved and well presented.
February 1, 2016
Rated 4.0 out of 5.0 by JJJJ01 Good hotel
Easy access to where I was staying, rooms clean and free internet
February 1, 2016
Rated 5.0 out of 5.0 by Jack 100 Comfy quiet hotel
This holiday Inn hotel does exactly what it says on the tin. comfy hotel with attentive staff. Plenty of parking and the restaurant serves good food.
January 29, 2016