Rated 4.5 out of 5 by 357
Rated 5.0 out of 5.0 by Trippy It's The Team That Make Your Stay Perfect
I have been using the Holiday Inn Gloucester for business trips for a short while now. I have continued to stay here following my first visit. Not only are the rooms very clean and comfortable, the Spirit Gym perfect to help work off a few calories before your evening meal, a relaxing swim, steam room and sauna - it's the staff that make the hotel perfect. Making your reservation by telephone - no dramas. On arrival, from the front of house reception staff, inviting, informative, friendly and all this with a no additional charge 'smile' added to your welcome - to the bar and restaurant staff. The Staff are without doubt the key to this perfectly balanced hotel. The team really do all they can to make your stay a perfect one. It's also pleasing when you see the hotel Manager on the 'shop floor' interacting with the team and taking time to speak with the hotel guests.
Will I continue to stay here on business trips? - Absolutely yes. Top Class. Well done all.
June 27, 2015
Rated 4.0 out of 5.0 by Tenpintaker Short Stop-over
Stayed over on way to Cornwall. Usual good Holiday Inn quality.
The only slight issue was that the Restaurant is closed on Sunday night (the night of our stay) however the bar meal we had had was very tasty, even if the menu is restricted.
June 23, 2015
Rated 5.0 out of 5.0 by GUS84 Great hotel
Everything was excellent. Room comfortable and clean, and all services were supplied.
June 22, 2015
Rated 5.0 out of 5.0 by Navigator60 Staff
The staff at this hotel are the most friendly that we have encountered in any IHG hotel. I am writing separately to the Manager to express thanks for one member in particular..
June 20, 2015
Rated 2.0 out of 5.0 by Martin44334 Tired hotel
This hotel needs some investment. The staff were excellent, but otherwise the hotel was tired and expensive compared to others in the area.
June 19, 2015
Rated 5.0 out of 5.0 by WA16 Well looked after by staff
Kids were made to feel very important from arrival - receiving his and hers complimentary activity packs - through to departure when their feedback ("excellent scrambled eggs" from our six year old) was gratefully received. The breakfast was indeed excellent.
June 14, 2015
Rated 5.0 out of 5.0 by R1R1 Very good
Very helpful and friendly staff and the hotel does exactly what is required.
June 12, 2015
Rated 5.0 out of 5.0 by KH&TC Lovely Staff Made Stay Special
We had a 2 night weekend break here and from the Reception to the restaurant, housekeeping and the Leisure centre the staff were excellent, helpful friendly and welcoming, The food was good and the choice at breakfast was excellent a great place to stay and a good base to explore the cotswolds
June 11, 2015