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Rated 4.4 out of 5 by 153 reviewers.
Rated 5.0 out of 5.0 by General As always with the Gloucester/Cheltenham Holiday Inn very helpful staff, right location for us, used by us several times when visiting our Daughter October 23, 2013
Rated 5.0 out of 5.0 by Overnight stopover Although there was a wedding underway the staff couldn't have been more friendly and helpful when we arrived early evening after a day at the races. The rooms were well equipped and quiet. We were particularly impressed the following morning with the excellent breakfast (apart from the coffee# and the plentiful refills of freshly cooked food. We all said #there were 6 of us in 3 rooms) that we would stay again and would recommend without hesitation. October 23, 2013
Rated 5.0 out of 5.0 by Lovely place to stay We wanted a location between Gloucester and Cheltenham this was a great find clean tidy and added use of pool was a real bonus . Great breakfast with friendly staff . We will be back fabulous find . October 22, 2013
Rated 5.0 out of 5.0 by Favourite Holiday Inn This is our favourite Holiday Inn and deserves top marks for everything. October 21, 2013
Rated 5.0 out of 5.0 by Exceeded my expectations Having stayed in Premier Inns before I was expecting Holiday Inn to be similar, but I was pleasantly surprised by the size of the hotel, the friendly staff and the relaxed atmosphere. The room was small but more than adequate for our needs. It was clean and had everything one needs when using it as a base for other things. We ate in the Bar on the Friday so we could watch the footy. We were able to choose from the full restaurant menu which looked good. I had the sirloin steak which was nice but probably slightly overpriced if I'm honest. Breakfasts on the three mornings we ate it was great; a buffet of either cooked or continental, pancakes and specials were also available to order, so all round a good choice and pretty decent quality, except the scrambled eggs which I think were from powder as they seemed to dissolve rather in the mouth. The staff were all great though, when enquiring about the possibility of using the hotels tumble drier (we thought we might get wet on our day trip) the duty manager said that would be fine but also offered us an umbrella to take with us; very thoughtful. All in all, good value but the staff makes a short stay like this much more pleasant so thanks. Chris October 18, 2013
Rated 4.0 out of 5.0 by Better than expected restaurant Slight annoyance that Internet wasn't available from the menu when I attempted to sign in, but sorted very quickly at reception. Could not cool the room which was too warm as the system was set for heating only, and the window did not open enough to allow sufficient air in. On the plus side, the restaurant was better than expected. It is a pity that Holiday Inn has a very limited selection and after more than a few nights there is little to choose from, but this particular Hotel did an excellent job with both the evening meal and the breakfast.d to return. Did not seem to give recognition for gold card holders. October 12, 2013
Rated 5.0 out of 5.0 by Great Experience We stayed for the weekend recently and found the hotel really pleasant. We had a ground floor room which was really spacious and well equipped. The Reception staff were really helpful and made the stay even more pleasant. Wonderful breakfast with very attentive staff who couldn't do enough for us. We will definately stay again. The pool and leisure facilties were a real bonus to. Well done! October 9, 2013
Rated 5.0 out of 5.0 by Good value for the money. Having stayed at many hotels worldwide I have often criticised British hotels for not being up to a good standard. But for a quick break where you looking for a bed room and a bathroom this is perfect. It was good to have a bath as well as shower and great to stay in a hotel that still provides smoking rooms. Overall it was a pleasant good value for money stay. I would not hesitate to re book if the hotel continues to offer smoking rooms at the right price in the future. October 2, 2013
Rated 5.0 out of 5.0 by Friendy staff - nothing is too much trouble A warm friendly welcome. Want a feather pillow ? No problem it appeared in our room whilst at dinner in time for a comfortable night's sleep. The location is great, - a short hop to Cheltenham or a short drive into the Gloucerster Old City Docks. Great hotel for a weekend break. October 2, 2013
Rated 4.0 out of 5.0 by would stay again Arrived late on Friday night and eat at 9.30pm. Restaurant was ok but a little soulless. Starters very average but mains and pudding were better. Drinks good value. Restaurant staff very obliging and smiled. Reception staff both check-in and check-out were fine and helpful. Gym was good, didn't use the pool Breakfast very good, fresh fruit was fresh. Bacon wasn't and hash browns good have been crispier. All in all 8 out of 10 September 25, 2013
Rated 5.0 out of 5.0 by Fantastic 2nd stay. My husband and I have just had our 2nd stay at this lovely hotel. The rooms are very comfortable and clean and the breakfast is amazing, especially the freshly made pancakes. The hotel is very convenient if you are travelling north or south on the M5 and a very enjoyable stop over on a long journey that we always try to get to as early as possible so that we can enjoy the facilities. September 25, 2013
Rated 3.0 out of 5.0 by Why is wifi extra? Really good stay and excellent staff attitude but experience marred by the fact this hotel regards business guests use of wifi as a way to make money. When wifi is inclusive of room rate, I might start staying here regularly. September 22, 2013
Rated 3.0 out of 5.0 by Average, no atmosphere, good dinner, poor breakfast I stayed here for 1 night after driving 156 miles from home, in preparation for a business meeting the following day. I booked a room package that included dinner and breakfast. The food at dinner was very good, although the restaurant and bar areas lacked atmosphere. I was very surprised to get presented with a bill for dinner, as my package was supposed to include dinner. It wasn't explained to me before the meal that only certain items on the menu were included within the package. This was later resolved at check-out the following morning, when I was refunded the additional meal cost, and received an apology that they hadn't explained what was and wasn't included within the meal package. The room was comfortable enough, although average, as was the general hallways and interior of the hotel. I was disappointed that they charge extra for wifi access, bearing in mind how much their room tariffs are. This is somewhat tight-fisted, as most reputable places these days, provide wifi access free of charge. I then was extremely disappointed with the quality of the food at was awful. I opted for the cooked breakfast, which was a help-yourself buffet style. Although the bacon and beans were ok, the scrambled eggs didn't taste like eggs. They tasted like they'd been made with instant powder. The black pudding was soft, too thick, and tasteless, and the hash browns tasted stale. For drinks, the tea was very poor, and had no taste. Would I stay here again? For what it cost, no! September 22, 2013
Rated 3.0 out of 5.0 by easy access free parking Our stay for three nights was very satisfactory. Our double room was very small , we found that the towel supply was restricted to only two large and one small!! We had a room service meal which was OK. The bathroom was OK, the shower worked very well. There was ample wardrobe space. September 19, 2013
Rated 5.0 out of 5.0 by Usual happy stay This is our favourite Holiday Inn and as ever everything was absolutely perfect. September 13, 2013
Rated 5.0 out of 5.0 by What great Staff I have now been staying here for over a year and I just wanted to say the staff are brilliant. I don't normally write reviews but felt the need to let you and everyone else know. Keep up the hard work and you are appreciated. September 12, 2013
Rated 5.0 out of 5.0 by Excellent Holiday Inn 1st what a lovely stay we had here again.The room was lovely, Bed was very comfortable. The Room and Bathroom was immaculately clean if fact the whole place was spotless. Well the staff was very helpful and so friendly and where very welcoming. We used the Gym, Sauna and the Jacuzzi all the equipment was nice and clean. we would stay here again. September 12, 2013
Rated 5.0 out of 5.0 by great value for money. Stayed one night with husband and 2 yr old son. Room was lovely, large enough for a king size bed, sofa bed and a travel cot. Bathroom was large. Everything was immaculate. Bed was comfy and breakfast was very nice. Only drawback was that there was a wedding on that night. Our room was on the ground floor and children from the wedding do were running backwards and forwards and were quite noisy. This lasted until about 10/10.30 so wasn't extremely late, it was just that we had been to longleat all day and then travelled to the hotel, so we were looking forward to an early night! Would definitely stay again though. September 11, 2013
Rated 4.0 out of 5.0 by Great location Arrived and our room wasn't ready so manager Ali offered a complementary tea/coffee at bar and apologised. He then came over to,say computer was wrong and room was ready but insisted we had our drink. Good bar service, spotless clean, good room, quiet location. Pool facilities were excellent and overall our stay was very good. Would recommend good value for money, would return. Our,first visit to holiday inns but would consider again. September 7, 2013
Rated 4.0 out of 5.0 by Clean..spacious and friendly We stayed in a family room here for two nights...rooms are very spacious..comfy beds very clean and the air conditioning was bliss as it was hot outside..we had nothing in our mini fridge when we arrived but after a call to the front desk it was soon rectified.Friendly staff and the swimming pool was a god send for our 14yr old least you wont go stir crazy in your room!They also have a jacuzzi and sauna rooms too plus a gym if you are feeling energetic!Would recommend it here...I don't think you will be disappointed. September 2, 2013
Rated 5.0 out of 5.0 by Comfort Very pleased with the room and all the extras ie fridge. As I had my 3 yr old grandson with me this helped to keep his drinks cool. Another plus was the air con. Very useful in the warm day and night. August 30, 2013
Rated 5.0 out of 5.0 A great place to stay Thank you for your excellent hospitality. We hope to be with you next year for Greenbelt 2014! August 29, 2013
Rated 5.0 out of 5.0 by Excellent hotel Excellent hotel, easy to find, relaxing atmosphere, good night's sleep, helpful staff. No problems except no free wifi. August 29, 2013
Rated 4.0 out of 5.0 by Good around hotel Stayed at hotel for two nights during a business trip. Found hotel to be clean and staff very helpful and efficient. Room was very clean, found bed to be very comfortable. Was disappointed to find out that the hotel hifi connection was chargeable to the room at £25 for two days. August 26, 2013
Rated 5.0 out of 5.0 by Holiday 2013 Fab hotel, great family rooms and friendly staff. Good location and happy with our evening meal and quality breakfast. August 25, 2013
Rated 5.0 out of 5.0 by great service Great hotel with really good customer service and helpful staff. Kids enjoyed the pool and breakfast. Is located in a quiet place which suited us as a family. Would like to come again with family. August 24, 2013
Rated 4.0 out of 5.0 by staff We had two nights at this hotel,one at the beging and one at the end.The staff that help us when we checked in he was amazing,so helpful.The only thing that is a problem is the noise when you are in the rooms near reception. August 23, 2013
Rated 4.0 out of 5.0 by Great Staff and Good price The staff and especially the managers were very attentitve and looked after us well. The hotel was very good value and the breakfast was excellent. Shame that the pool facilties are looking a bit tired now. August 22, 2013
Rated 5.0 out of 5.0 by Lovely weekend had by all We visited family near Gloucester last weekend, and booked the Holiday Inn as we knew we would be well looked after having stayed once before. The hotel itself is very clean, rooms are comfortable and also very clean and the staff could not be more accommodating. We also enjoyed an excellent breakfast. The Spa facilities are excellent and was just what we all needed to make the weekend a very relaxing one. We would most definitely recommend this hotel and give it 10 out of 10. August 22, 2013
Rated 5.0 out of 5.0 by Relaxing break Stayed here on our way back from a short break in Eastbourne. Staff friendly and couteous and our room was excellent with complimentary bathrobes, water and chocolate. Very roomy. Excellent value. We had a nice meal in restaurant on first evening although we were rather taken aback by the price of tea £3.10 each for a mug (large). A map of the town of Gloucester and details of what to do/see in the town would have been a help, although there were tourist leaflets of the surrounding area. Also maybe details of places to eat nearby. Would stay here again. August 22, 2013
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