Rated 4.4 out of 5 by 235
Rated 3.0 out of 5.0 by Soulman83 Ok hotel, but you need a car!
Spent three nights at the hotel as a treat after new year. Me and my partner enjoyed the health facilities which were excellent. Staff were ok, although I felt I was inconveniencing the lady on reception when I was checking in. Bar and food very expensive and nothing special. Room was big and warm with comfortable beds and the bathroom was a decent size. Overall an average hotel, not memorable, but comfortable.
January 3, 2014
Rated 5.0 out of 5.0 by Stromo Weekend break
Booked this hotel for a weekend shopping break with the family ,the room was clean and comfy , and the staff were great especially with the kids , the pool was a great bonus too ,, we had a meal in the restaurant and it was lovely a bit pricey but very nice the breakfast was excellent also ,,we enjoyed our break so much we have booked another ,,
January 3, 2014
Rated 5.0 out of 5.0 by Jenmelmar Welcoming stay
We stayed here with friends and were very pleased we had made this choice. The staff at reception were lovely and we both had very nice rooms. Well serviced and nice toiletries. The restaurant staff were amazingly helpful, and did us slightly different food to the exact menu which we asked them, and it was perfect.
The spa facilities were wonderful and we made full use of them.
We will definitely be staying here again and recommending it to our friends :)
January 3, 2014
Rated 5.0 out of 5.0 by juliet2014 Very Welcoming Lovely Stay and Smiley Friendly Staff.
A Beautiful place to stay with smiley friendly staff ideal for my adventurous toddler with great swimming facilities and food.
There could of been more High Chairs available for Breakfast but otherwise good experience.
From a First Time Mum.
January 1, 2014
Rated 5.0 out of 5.0 by Molly26 Christmas 2013 stay
We have stayed several times at this Holiday Inn (Gloucester) and always received excellent all round service. Considering the staff are working over the Christmas Holiday they take part in the celebrations with delight and cheer.
December 30, 2013
Rated 5.0 out of 5.0 by Fredsmum Lovely breakfast
There's a new pancake machine at breakfast that delighted my son. Swimming pool was warm, and they found and kept secure my son's tablet that we'd left in the room.
Only down side was a slightly too soft bed for my back.
December 24, 2013
Rated 5.0 out of 5.0 by Noel9 Holiday Inn Barnwood
Very professionally run hotel, staff are very friendly and helpful. The food in the restaurant is excellent. Over the last few years you can see the improvement and cleanliness of the hotel.
December 23, 2013
Rated 5.0 out of 5.0 by LSLSLS Holiday Inn Gloucester (Crest Way)
What a fine hotel! I'm always given a great welcome from smiling staff who really make you feel at home and, when you work away from home as much as I do, this is so important. Excellent service all round - well done Gloucester.
December 21, 2013
Rated 5.0 out of 5.0 by Winnie55 The Best!
This is one of the very best hotels I have stayed in for a long time.
The reception staff were brilliant, caring and very helpful, the bar and restaurant couldn't do enough to help
Highly recommended and I know I'll be back to stay.
A huge thank you to all the staff, they are a credit to the hotel name.
December 18, 2013
Rated 5.0 out of 5.0 by Syncro Great Stay
I'd never stayed at a Holiday Inn before and it was great. We used the pool and the bar area which were both great.
What really made our stay was the lovely receptionist who helped us with a couple of things we needed for the next day.
Lovely place and fantastic value for money!
December 4, 2013
Rated 5.0 out of 5.0 by EssexLad81 The hotel alone would be good but the staff make it fantastic
I very rarely write reviews but I felt compelled in this instance as, having spent a couple of months at this particular Holiday Inn, I didn't want to leave. A massive thank you to all who worked there from Scott and Chloe on the front desk who bent over backwards to accommodate our booking needs. Zara and Danielle in the restaurant who are both proffessional and gorgeous in equal measure. All the girls who cleaned our rooms, a bunch of lads can make quite a mess! The hotel itself is very clean, the rooms are spacious, warm and clean. The food is of a high standard and the leisure facilities are very good. I would happily stay here again whenever I'm in the area. Thank you to all the staff and my apologies to any whose names ive forgotten.
December 3, 2013
Rated 4.0 out of 5.0 by Kakuni Good place to spend the night
The overall stay was pleasant. The services were cordial and helping. The breakfast was good. I did not consider this place for dinner.
November 24, 2013
Rated 4.0 out of 5.0 by mumsey clare
stayed here with my husband and mother in law in family room. Very comfortable and spacious even the small bed was comfortable. Staff extremely helpful. Breakfast excellent. Would definately stay here again and recommend it to others.
November 22, 2013
Rated 5.0 out of 5.0 by blackbird15 Excellent staff
The staff at this hotel are very helpful and will go that extra mile to make my stay as comfortable as possible.
November 21, 2013
Rated 4.0 out of 5.0 by KD59GAS Staff welcome and friendliness massive improvement
I am a regular at Holiday Inns. The last couple of stays at the Gloucester Barnwood Holiday Inn have been different. There appears to have been a step change improvement in the attentiveness, service and friendliness of the staff, both on the desk (Ali & Emily) and in the restaurant at breakfast, I didn't catch the lady's name but it was great to have service from people who actually seemed like they were enjoying their job and could be bothered to deal with customers in a friendly and helpful manner.
November 14, 2013
Rated 5.0 out of 5.0 by Honeymonster101 Fantastic stay
Stayed for the 3rd time as visiting family in local area. Staff were so friendly, helpful and accommodating through out our 2 night stay. Kids and I loved the pool and spa area and both myself and other guests commented on how clean this was. Room was good and with me and the 2 children we still had plenty of space. Breakfast was fantastic, kids particularly loved the pancake machine! We will be back. Thanks for making our stay so good.
November 13, 2013
Rated 4.0 out of 5.0 by Maninkent Business stay
Great service and helpful staff.
Great to see smoking rooms still available at this hotel for guest.
November 11, 2013
Rated 4.0 out of 5.0 by Jon1 Excellent service
Yes, the Holiday Inn Gloucester/Cheltenham provided a quite satisfactory stay once the small problem we encountered was resolved.
I would particularly like to say how well Scott (sorry I did not know his surname) handled the problem we encountered and our second night was most satisfactory.
Also, the service in the restaurant was very good, even when they were all trying to meet our needs with those of the two large parties at Dinner.
All the members of staff were all very helpful and courteous at all times making our stay as enjoyable as they could.
November 11, 2013
Rated 4.0 out of 5.0 Good value apart from Wi Fi
Should not have to pay for Wi Fi. Even though I an a Platinum member I still had to pay for Wi Fi which was expensive over the three week stay I have just had.
November 9, 2013
Rated 4.0 out of 5.0 by GeriJ Excellent food
Had a good stay here on our return journey from Cornwall.
The journey back had been painfully slow due to an accident so a stop for the night was a welcome break. The room was clean and comfortable. The restaurant food was excellent on the saturday night and the service was very good.
November 9, 2013
Rated 4.0 out of 5.0 Wi Fi
Should be free wi fi. I use the £5 for 1 hour once a day/
October 28, 2013
Rated 5.0 out of 5.0 by dino16 Great Hotel and Service
The hotel staff, food and facilities were excellent
October 24, 2013
Rated 5.0 out of 5.0 by Barclays70 General
As always with the Gloucester/Cheltenham Holiday Inn very helpful staff, right location for us, used by us several times when visiting our Daughter
October 23, 2013
Rated 5.0 out of 5.0 by Weetwoodroz Overnight stopover
Although there was a wedding underway the staff couldn't have been more friendly and helpful when we arrived early evening after a day at the races. The rooms were well equipped and quiet. We were particularly impressed the following morning with the excellent breakfast (apart from the coffee# and the plentiful refills of freshly cooked food. We all said #there were 6 of us in 3 rooms) that we would stay again and would recommend without hesitation.
October 23, 2013
Rated 5.0 out of 5.0 by wisey Lovely place to stay
We wanted a location between Gloucester and Cheltenham this was a great find clean tidy and added use of pool was a real bonus . Great breakfast with friendly staff . We will be back fabulous find .
October 22, 2013
Rated 5.0 out of 5.0 by Boars Favourite Holiday Inn
This is our favourite Holiday Inn and deserves top marks for everything.
October 21, 2013
Rated 5.0 out of 5.0 by Mungkystuff Exceeded my expectations
Having stayed in Premier Inns before I was expecting Holiday Inn to be similar, but I was pleasantly surprised by the size of the hotel, the friendly staff and the relaxed atmosphere.
The room was small but more than adequate for our needs. It was clean and had everything one needs when using it as a base for other things.
We ate in the Bar on the Friday so we could watch the footy. We were able to choose from the full restaurant menu which looked good. I had the sirloin steak which was nice but probably slightly overpriced if I'm honest. Breakfasts on the three mornings we ate it was great; a buffet of either cooked or continental, pancakes and specials were also available to order, so all round a good choice and pretty decent quality, except the scrambled eggs which I think were from powder as they seemed to dissolve rather in the mouth.
The staff were all great though, when enquiring about the possibility of using the hotels tumble drier (we thought we might get wet on our day trip) the duty manager said that would be fine but also offered us an umbrella to take with us; very thoughtful.
All in all, good value but the staff makes a short stay like this much more pleasant so thanks.
October 18, 2013
Rated 4.0 out of 5.0 by Antonlefrog Better than expected restaurant
Slight annoyance that Internet wasn't available from the menu when I attempted to sign in, but sorted very quickly at reception.
Could not cool the room which was too warm as the system was set for heating only, and the window did not open enough to allow sufficient air in.
On the plus side, the restaurant was better than expected. It is a pity that Holiday Inn has a very limited selection and after more than a few nights there is little to choose from, but this particular Hotel did an excellent job with both the evening meal and the breakfast.d to return. Did not seem to give recognition for gold card holders.
October 12, 2013
Rated 5.0 out of 5.0 by Jaceyj Great Experience
We stayed for the weekend recently and found the hotel really pleasant. We had a ground floor room which was really spacious and well equipped.
The Reception staff were really helpful and made the stay even more pleasant.
Wonderful breakfast with very attentive staff who couldn't do enough for us.
We will definately stay again.
The pool and leisure facilties were a real bonus to.
October 9, 2013
Rated 5.0 out of 5.0 by Sue149 Good value for the money.
Having stayed at many hotels worldwide I have often criticised British hotels for not being up to a good standard. But for a quick break where you looking for a bed room and a bathroom this is perfect. It was good to have a bath as well as shower and great to stay in a hotel that still provides smoking rooms. Overall it was a pleasant good value for money stay. I would not hesitate to re book if the hotel continues to offer smoking rooms at the right price in the future.
October 2, 2013