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Rated 4.4 out of 5 by 163 reviewers.
Rated 1.0 out of 5.0 Not well organized Staff did not seem to care, especially night shift.More focused on their computor and not the people. Housekeeping excellent( Eva). I was not impressed by the entire experience, considering I just left the Staybridge, far superior. The cost for breakfast was supposed to be included? Do you cots in rooms? No one knows! February 10, 2016
Rated 5.0 out of 5.0 by 5 Star Holiday Inn Service, Property, and Stay Upon arrival and through out the stay Brandon at the front desk handled all questions, services, and check in activities in an extremely professional style. Needs were anticipated. Housekeepers were kind and friendly in the hallways. Maria cheerfully greeted the guests when walking through. Food was delicious and bar service was excellent. Stayed in CA at a HIE last week end. The CA property needs to see what a true IHG customer service model looks like. The Goodyear property is a platinum example of superb 5 star service. If you are close to the area, highly recommend a stay at this property January 20, 2016
Rated 5.0 out of 5.0 by Wonderful Pillows/Great Service My brother and I enjoyed our stay. We were there for a short time because an aunt had passed away and we were there for her memorial service. I would stay again because of the proximity to relatives and the cleanliness, friendliness of your facility. January 19, 2016
Rated 5.0 out of 5.0 by Great wayside reapite Nice folks, comfortable, quiet accommodations, a good place to stop and spend the night in the Phoenix area. January 18, 2016
Rated 5.0 out of 5.0 by Great hotel Excellent in every aspect. Enjoyed room, food, and especially staff and their willingness to help. Their smiles were welcoming. I recently spent 2 nights at another area hotel (not by choice) and I will now request the Holiday Inn and Suites due to a not so great experience at the other hotel. Returning soon to Holiday Inn January 17, 2016
Rated 5.0 out of 5.0 by Everything but the internet The internet is not reliable and hard to maintain a connection. Everything else about the property is great. January 13, 2016
Rated 5.0 out of 5.0 by Good location and spacious room This Holiday Inn is in a perfect location right off I-10; it is super easy to get in and get out with no wasted driving time. As an added bonus there is a Mimi's Cafe next door. The staff is friendly and efficient, they even read my room preferences before I arrived. The room was very spacious, with lots of table and counter space, and lots of lamps, and lots of drawers. There was good lighting in the bathroom. The wet bar could have used a towel ring. The bed and pillows were comfortable, and there were pillows marked FIRM and SOFT. The room had both wired and wireless internet. I tried using the ethernet cable supplied by the hotel, but it did not work. I used my personal cable and it worked fine. Wireless worked fine as well. The bathroom has a vent fan that actually works. It is also on a separate switch so it works independently of the light. January 10, 2016
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