Rated 4.1 out of 5 by 111
Rated 1.0 out of 5.0 by farmlivin Non-Smoking is NOT True
We were scheduled to stay 3 nights at this hotel. We made it through 1 night and that was a long night.
The hotel has signs posted in the building boasting: "100% Non-Smoking Hotel". While this may be the image they want to portray, our room reeked of smoke!
We asked the front desk to see another room we may be moved to and that room reeked as well. An air purifier was brought to our room to help filter the smell, and that made it bearable for us to stay the 1 night.
I would not recommend this hotel if you are searching for a non-smoking hotel. It is an older hotel that has had some upgrades, however, it still smells from past visitors who have smoked in the rooms.
June 16, 2014
Rated 3.0 out of 5.0 by Gerald J Bed
Uncomfortable mattresses. Woke with back ache each morning, severe enough that I had to withdraw from golf tournament
June 10, 2014
Rated 5.0 out of 5.0 by Troisa Great hotel all around
The pool area is fantastic. Great hot tub, mini golf and ping pong is lots of fun. The rooms are clean and comfortable. The area is great, close to Island Oasis water park and Fonner Park. Shopping and lots of food choices near by.
June 9, 2014
Rated 5.0 out of 5.0 by Capt Mike 0298 Great night stay
Found myself needing a room on short notice and this hotel hit the mark.
June 4, 2014
Rated 5.0 out of 5.0 by pete60 Great stay
Your staff here is top notch. I felt like I was staying at a resort.
May 24, 2014
Rated 2.0 out of 5.0 by Rebe Not so good
Our room was ok although difficult to find when we arrived. We were only there one night but our daughter and her son were two nights and their room was not cleaned for their second day and the air conditioner did not work in their room! We had breakfast Saturday and the service was bad. After being seated no one came to take our order so we decided to go through the self serve line which was ok but not great. We had to get up and go after someone to get us coffee and of course they never came back to see if we wanted refills. Not a good experience and I don't know what they would do if they were busy as there were only three tables of people at the time.
May 19, 2014
Rated 5.0 out of 5.0 by ThermopolisWY Excellent Staff
The staff on duty when I checked in at 12:30 AM were excellent and very helpful. They were very nice and helpful considering the situation I was in by making my own mistake of booking on the wrong date. Thank you for all you help. I also want to say Thank You to the young lady at the front desk the next morning when I checked out because she was aware of the situation and had already talked to the GM to get things worked out. Thank you to all who were involved and were helpful! You truly have a wonderful caring staff.
April 29, 2014
Rated 5.0 out of 5.0 by Davidglen Nice Clean Hotel
Nice clean Hotel with friendly Staff.
April 28, 2014
Rated 5.0 out of 5.0 by Terry20 Comfortable bed and pillows
We were very pleased with our stay at this hotel. The staff was excellent checking in and out. Our room was cleaned well each day by housekeeping. The bed was very comfortable plus the pillows were great, that we even purchased some. We would highly recommend this hotel.
April 28, 2014
Rated 2.0 out of 5.0 by JC71500 Ok but not up tp par
Not up to the standard we have come to enjoy at most Holiday Inn Expresses. The room was noisey, bed was uncomfortable and lock on the sliding door was not operationsl. If it wasnt for the security bar we eould have requested another room. We will not use this property again.
April 4, 2014
Rated 3.0 out of 5.0 by Mike R Good, but Need GPS to find room
This is the classic Holiday Inn; nostalgic with the pool in the middle of the hotel and the classic hotel layout. The rooms themselves have been updated. However, it's confusing to find the room. My room was 6XX. I thought i was on the 6th floor, yet there are only 2 floors. Each time I left my room to go outside, I got turned around and had difficulty finding my room.
Note also: there are no elevators, only stairs. So, if you need elevators, then you might want to try somewhere else. Though I'm sure they can accommodate you on the 1st floor.
March 31, 2014
Rated 5.0 out of 5.0 by SAJH TV in the Bathroom
This is a remodeled hotel, with a TV in the bathroom as well. Very professional staff and clean hotel!
March 30, 2014
Rated 4.0 out of 5.0 by Tasha69001 Stayed many times
I'm handicapped. The staff and rooms are very accommodating making my stays very pleasant.
March 23, 2014
Rated 5.0 out of 5.0 by Big Fish Nice buisness trip.
I had the pleasure to stay at this hotel for a long business trip. I don't normally write reviews, but I have to say that this is one of my nicer stays anywhere. The staff was great, even to the point of helping me get my stay extend, at a time rooms were at a premium. I just want to say good job and I would highly recommend this property to anyone saying in Grand Island!
March 17, 2014
Rated 2.0 out of 5.0 by jj1985 Not a great experience
Upon checking in on Sunday I found a pair of socks and head band in the bed of the room I was staying in. Although I called the front desk to report the issue, I was not moved to a new room.
March 11, 2014
Rated 5.0 out of 5.0 by Routerbit65 Great stay!
I stayed at this location for 2 nights. The staff was extremely helpful and professional! The club area was wonderful. The room was a little older, however, extremely clean. I will have to return to Grand Island in Sept and will definitely stay here again.
March 11, 2014
Rated 4.0 out of 5.0 by Let down in MN Adequate for the area
It'll work for a business stay but the property is starting to show it's age.
February 24, 2014
Rated 3.0 out of 5.0 by Molly71 Room had noisy heater
When we arrived at the Hotel, I asked for an interior room away from the cold outer north walls, but they told us the Hotel was full and no other room available . This was an outright lie, as their were very few people there, doubt in it was even half full. They put us in a north facing room that had a sliding glass door leading to the outside. This door is locked and of no use, other than to make the room even colder. The heater is also built in to the outside north wall and so the heater kicked off and on every few minutes due to the fact it was near zero outside.
The bed was so hard that neither my husband or I could sleep. So beside the noisy heater, and the hard bed, we didn't sleep much at all. I will not stay there again. I will drive a few blocks and stay at the new Holiday Inn Express instead.
February 14, 2014
Rated 4.0 out of 5.0 by _Travis Great value, good hotel
I stay at this hotel nearly every other week and I have never had any major issues with it. Comfortable beds. Decent bar staff. Nice pool and hot tub.
The only 2 things that ever consistently bother me are the rooms with the older HVAC unit that can be quite noisy. The other thing is that for a typical 5 day, 4 night "business trip" length of stay, there are never enough hangers for the room. There should be enough to hang up 4-5 shirts (slim hangers w/o hooks) and 4-5 pairs of pants (hangers w/hooks).
February 3, 2014
Rated 3.0 out of 5.0 by Benke Mixed Feelings
Everything was clean and the staff was really nice. However, our refrigerator and microwave did not work. Also, the worst part was that at night there was this high pitched ringing that would last for several minutes and would come an go. We awoke several times in the night and could never figure out where it was coming from. Then we we'd finally be asleep, the toilet water would start running for no reason. This too would come and go. Was very frustrating and we got no sleep!
January 3, 2014
Rated 4.0 out of 5.0 by Lori2 Comfy room
The room and housekeeping staff were awesome. Clean and ready on time. Check-in staff did not know which was the most convenient door to park at. After we made several trips, moved the vehicles to "H" which was 1/2 the distance!!
Reservation staff asked if I was a IHG rewards member. Did NOT offer or allow me the opportunity to join. I joined after I made the reservations.
December 30, 2013
Rated 5.0 out of 5.0 by Spaceman99z Great Service
I practically live in hotels and this is one of my favorites.
December 30, 2013
Rated 4.0 out of 5.0 by 1Bigben Lots to Offer
There were lots of families enjoying the pool ab
Nod the setting around the pool looked nice. The cable TV was out and that was my primary interest so I could rest and get right to sleep.other than that is was good.
December 26, 2013
Rated 2.0 out of 5.0 by Serenityseeking Oh my goodness
I used my Reward points to stay at this one and let me tell you about where they had my room, way in the back, even though the place was not full, it seemed I almost had to walk a mile to get to my room, no elevators......rooms were nice and the nice little breakfast place. At night I was hungry for dinner and was NOT really comfortable going into the bar. For dinner....no other place to eat dinner there so had to leave and drive down the street to eat.
Nice pool area. Front desk staff , (female) told me the next morning when I asked for a receipt, that I could not have one because it was a priority stay. That seemed a little strange to me.
December 14, 2013
Rated 4.0 out of 5.0 by Hungery Tiny round toilets
They still have the same toilets that were installed in the 50s. Update to the long oval toilets. The doors are paper then so we could hear people going up and down the halls. Room was nice and very nice bed. Very clean.
November 23, 2013
Rated 4.0 out of 5.0 by dago21 Good stay
Overall staff and atmosphere is fine. Dining has been in question lately, with orders taking longer than usual to come out. More evident when larger crowds in staying.
November 11, 2013
Rated 5.0 out of 5.0 by Farmphil Top notch!
What a great experience in Grand Junction. The host made us feel like we were more important than anything else around. Loved the evening soup. The room was great in every way and the breakfast was wonderful!
November 5, 2013
Rated 5.0 out of 5.0 by mab45 Conference planning and great service
Our organization uses this venue for our annual conference because of the location in the center of the state and for the value. We also have needed breakout rooms and spaces for vendors to interact with the conference attendees. Our menu needs for healthy choices eating were met with a great variety and were delicious. This has served our organization with 180 attendees well.
October 14, 2013
Rated 5.0 out of 5.0 by Mamo Excellent staff---very comfortable bed
I attended an annual training conference in September, 2013 at the Midtown Holiday Inn. As in the past years-it was an excellent experience. The conference staff is very organized, attentive and available if something else is needed. The reception staff is very friendly and efficient, making check-in & check-out a breeze. The rooms are spacious, clean & comfortable....and the beds??? WOW...what a good night's sleep!!! with your choice of firmness for your pillow. The cleaning staff is excellent! The room was fresh and inviting. One day I chose to not have the room 'freshened'....but in the late afternoon a hotel employee stopped by just to see if I did need anymore towels or supplies. What a nice gesture! The banquet food was well prepared and yummy, and the breakfast buffet was very good and plentiful. I only went into the bar/lounge once, but the service there was good too, and a nice atmosphere. The room rate for our conference was very reasonable. Definitely stay here----it will be a very nice, friendly, comfortable experience for you!!! Thanks to everyone at the hotel for what you do for your customers!!! It is appreciated!!!
October 8, 2013
Rated 5.0 out of 5.0 by ellechim Great Place
I stayed here for a conference and the room was very clean and comfortable. I would also come again with my family as there are fun amenities for families with children; a pool, mini golf, and it's close to several restaurants.
September 20, 2013