Rated 4.3 out of 5 by 316
Rated 5.0 out of 5.0 by Meg2851 AMAZING BEDS!!!
Amazing remodel! Seriously the most comfortable hotel bed I've ever slept in.
April 26, 2016
Rated 3.0 out of 5.0 by Bis60 Comfortable and clean
Not a good choice to spend a night. I would rather pay more to stay within the city of Grand Rapids.
April 24, 2016
Rated 4.0 out of 5.0 by kirbyx10 Comfortable bed
I recently stayed at The Holiday Inn, Grand Rapids Airport. The bed was very comfortable and I was able to sleep well. The room was clean as was the hotel overall. Staff were courteous and the shuttle from the airport to the hotel was great. The driver came soon after I called and was fun to talk to on the way to the hotel. The breakfast was okay, though it could have been better if they had offered more variety and fresh fruit. Overall, it was a pleasant visit.
April 19, 2016
Rated 4.0 out of 5.0 by Photolamb Nice Hotel
The hotel was pleasant. Pool area was good. Room was clean and comfortable.
April 17, 2016
Rated 1.0 out of 5.0 by JM248 Need more attention to detail
I did not set the clock alarm, but it went off at 5am. Not knowing how to work it I just turned the volume down to zero. My phone alarm was set for 8am so it was upsetting. The bed frame had a piece of metal that stuck out the side @ 4 inches and I bruised my shin as I got into bed after dealing with the clock. It was tough to get back to sleep, and I was tired through my meetings all day.
I spend 100+ nights in a hotel room each year with @ 25 of them in the Grand Rapids area. It's been many years since I've had an alarm go off, so its not something I look for when I get into my room. Turning off the alarm should be on the house cleaning check list, and they need to fix the bed frame. The desk clerk did not come off overly concerned when I told them what had happened. They were a little busy and just said they were sorry that happened, they didn't even ask me what room I was in. I stayed at this property on Tuesday April 5, 2016
April 12, 2016
Rated 5.0 out of 5.0 by Rachel34 Very nice rooms
This is the best hotel that we've found. The staff is very friendly. The rooms are amazing. When my husband and I need a getaway this is where we choose to stay.
April 11, 2016
Rated 4.0 out of 5.0 by WMich Nice hotel, but I don't recommend the coffee or the restaurant
Nice stay and hotel, but poor breakfast food (which you have to pay for) and even worse coffee
April 5, 2016
Rated 4.0 out of 5.0 by Colonel53 Comfortable bed and great service
The staff is terrific, courteous and ready to help. Check in is quick and easy. Comfortable room.
March 28, 2016