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Rated 4.3 out of 5 by 710 reviewers.
Rated 4.0 out of 5.0 by Great.Hotel.Location.NO.Breakfast The title says it all. The hotel was great to go see the Phantom of the Opera, but with NO complimentary breakfast, it was a real downer. May 25, 2016
Rated 3.0 out of 5.0 by Expensive While the room was very clean - we paid way more than we should have for a standard hotel. There was no complimentary breakfast, drinks at the bar, shuttle etc. It was a very busy weekend and the staff was overwhelmed. The mattress was not very comfortable at all, the walls were thin and you could hear everything going on around you and the thermostat didn't seem to work. Generally, I think Holiday Inns are decent places to stay and this one wasn't bad - but definitely not impressed. May 24, 2016
Rated 5.0 out of 5.0 by Comfortable stay I enjoyed my entire stay at the Holiday Inn in Downtown Grand Rapids. It was close to my classes. Service was excellent. May 23, 2016
Rated 3.0 out of 5.0 by Average but loud Average holiday Inn but loud due to work being performed during stay. May 16, 2016
Rated 5.0 out of 5.0 by Comfortable bed and great service Nice staffs!!!!!!!!!!! Comfortable bed !!!!!!!!!!!!!! and great service!!!!!!!!!!!!!!! May 12, 2016
Rated 5.0 out of 5.0 by Great Service. Very nice hotel, highly recommend. Great customer service. Efficient and clean. Bath was a little small but functional. May 8, 2016
Rated 4.0 out of 5.0 by Clean; but uncomfortable beds Clean; but uncomfortable beds. Internet connection was free but pretty slow. Would stay again if needed but would not be my first choice. Good location but there are a lot of other options close by. May 4, 2016
Rated 4.0 out of 5.0 by great location , good value of stay I have stayed in this property several times in the last couple of weeks. The property is well maintained and walking distance from a vibrant downtown. There are wonderful restaurants within walking distance and next door to the Museum. The staff recommend a few attractions that didn't disappoint. May 3, 2016
  • 2016-05-27 T15:51:21.971-05:00
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