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Rated 4.3 out of 5 by 480 reviewers.
Rated 5.0 out of 5.0 by clean facility, close to downtown Enjoyed our stay. Clean rooms, close to downtown attractions, and friendly staaff May 26, 2015
Rated 5.0 out of 5.0 by Great Restaurant and Bar I have stayed at many holiday inns around the country but never have been to one with such a fantastic restaurant and lounge area. The staff is tremendous and makes your stay very enjoyable. May 26, 2015
Rated 5.0 out of 5.0 by nice room it was great Holiday Inn is the best in the whole world ,I'm staying every chance I get so I hope to get the bonus points May 25, 2015
Rated 3.0 out of 5.0 by Nice hotel only hampered by mediocre staff The facility is nice and more than adequate, but the staff is lacking. They are professional in appearance and demeanor, but either don't care about problems or are not empowered to deal with them. May 19, 2015
Rated 2.0 out of 5.0 by Bad customer service I will not be staying here again. I when I arrived at the hotel to check in I felt like I was being a bother to the customer service rep. The room I stayed at was right across from the ice maker. It kept waking me up throughout the night. May 18, 2015
Rated 5.0 out of 5.0 by Great location This hotel is super convenient to downtown and has free parking which is hard to find in the city. May 15, 2015
Rated 5.0 out of 5.0 by Great Service Great service over a very busy weekend in Grand Rapids.Despite all the guests in town for a concert and a big race on Saturday the hotel staff were helpful and courteous. May 15, 2015
Rated 1.0 out of 5.0 by Not a place to stay if your not running a marathon The front desk failed to tell us this was a marathon weekend . The area was grid locked and we had family from out of town that couldn't meet up. We barely made it to our sons graduation. Not happy. May 12, 2015
  • 2015-05-27T12:58:12.871-05:00
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