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Rated 4.1 out of 5 by 325 reviewers.
Rated 4.0 out of 5.0 by Nice Stay, but Disappointed We were looking for a Valentines Day getaway with a visit to the local casino. We picked this hotel due to the hotel claiming of having a shuttle to the casino, however we were a little disappointed when the last van from the casino was 11:00 on a Saturday night. Would've been a Five Star stay if the shuttle transported a little later for a weekend night. February 24, 2015
Rated 3.0 out of 5.0 by Good location for the casino It is close to the casino but other than that the hotel is average (food, room, amenities, etc.) Front desk staff was great. February 17, 2015
Rated 5.0 out of 5.0 by felt good greeting front desk staff Front desk staff was helpful in locating local information on things to see and do. Along with other ideas for dining. The hotel was very clean and neat. February 14, 2015
Rated 5.0 out of 5.0 by Good service and courteous staff We always stay at Grantville because it is close to the Casino. We like to eat in the restaurant because the feed is always good. The rooms are quiet with respect to noise on floors above. February 13, 2015
Rated 5.0 out of 5.0 by Great service, clean room and comfortable bed. Great location, friendly staff, great service and comfortable bed. Upon entering our room we were pleasantly surprised to see that we were given a two story room. Downstairs had a living quarters with couch, two chairs, wet bar and half bath. There was a spiral staircase that went upstairs to the bedroom area where there was a king sized bed, dresser and full bath. It was a great layout. Only issue we had was the heating/cooling system upstairs was soooo noisy. But we were too tired to report it when we went to bed. February 11, 2015
Rated 2.0 out of 5.0 by Not a good experience Booked one of the suites and an extra room for 6 people for one night. A planned reunion/birthday party with family for one night. The suite had a leak and we were unable to use the suite. The hotel staff explained that the hotel was booked but did manage to find us another room to accommodate all our guests. However, we were unable to enjoy and relax using the suites couch and extra amenities which was extremely important to the group. I also booked a package that was to include free breakfast and a coupon book for the outlets. I never got the coupon book. I asked for a microwave in one of the rooms and I had to ask 3 times to finally have it delivered. We were given the second room free, however the experience was not at all enjoyable. I will most definitely never return to this hotel. February 9, 2015
Rated 5.0 out of 5.0 by Good Service The hotel staff readily adjusted ballroom accommodations to better serve the needs of the business being conducted. Priority club membership was not requested at check in. February 9, 2015
Rated 5.0 out of 5.0 by Great staff, nice rooms, wonderful food I enjoyed my stay very much. The staff was very pleasant and friendly. The room was comfortable and clean. The food was very good. I am looking forward to coming back. February 8, 2015
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We are excited to announce that this property completed an extensive renovation on 08/01/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.