Rated 2.0 out of 5.0 by PRD55 renovations in progress
the building was under much need renovations. Our room, though non smoking, smelled of stale smoke when we first arrived. the curtains were torn in the room and the entrance door by our room in poor repair. We were at a conference in the hotel and the wait staff were great!
May 2, 2013
Rated 5.0 out of 5.0 by WAGS Entire Stay
All went well as expected. Accorded late checkout.
Hotel was undergoing renovation at time of stay. All effort possible was made to keep inconvenience to a minimum.
April 28, 2013
Rated 2.0 out of 5.0 by Groupee Lots of room for improvement and Customer Service
I would not recommend this location unless it is the last one available for the date you are in need of a place to stay.
The rooms no only are OLD looking and feeling but the room was very dusty. It was very clear no one had used a dust cloth on the TV stand and cabinet which it sat. The bed felt like I was laying in a canoe. Oh, the should floor felt the same way. Bathroom sink had a major stained and was overall very CHEAP feeling.
This facility lacks everything called quality.
Fortunately we were there for an event that kept us out of our room for the duration of the room stay.
Our first encounter was the room door was not locked/shut when we arrived to our room. No key needed here!!. After unpacking, another couple opened the door and said they were assigned to our room. So the front desk just says have them come back down, with all their luggage and they would work things out.
The front desk staff needs major customer service training.
April 19, 2013
Rated 5.0 out of 5.0 by Mudrock13 Great Staff
Under renovations, but great staff , quiet rooms, and great restaurant/bar food, drink and service made up for it.
April 7, 2013
Rated 5.0 out of 5.0 by Susie11 Coffee to go
I have stayed at this property before and will again. On my way out the door in the morning, I decided to get a cup of coffee. I was
appalled to have to pay $1.50 for that cup. This is the only hotel I have ever stayed at to charge for coffee in the morning. Most pots are by the front door and are FREE.
April 3, 2013
Rated 5.0 out of 5.0 by arbyks419 wonderful!
traveling from ny to pa this was a mid way stop....relaxed and comfortable....great food and service...thank you
March 28, 2013
Rated 1.0 out of 5.0 by DMV11034 Very bad Holiday Inn .
We stay here every year for my husbands PASEO conference and each year it gets worse. The meal that is served for all that attend is very bad . This year it was COLD told Hostess and she said to me nothing could be done about it for it was Buffet style. We left there the next day and traveled to Fl. with a stop in Va. and stayed at a great Holiday Inn ( which was less then our SPECIAL RATE for conference) had a Huge room with Ref. ,Microwave,Sink, two queen beds, pull out couch, table & chairs and Comp. Breakfast. Your Holiday Inn has lot to learn. Tell your manager to travel around and check out what a real Hotel looks like.
March 10, 2013
Rated 1.0 out of 5.0 by jjfromgoodtimes DO NOT STAY HERE
THE FRONT DESK GAVE ME A PRIORITY CLUB GIFT BAG WITH A HALF EATEN PIECE OF CANDY!
THERE WAS MILDEW ON THE BATHROOM CEILING OF ROOM 302!
March 9, 2013