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Rated 4.1 out of 5 by 293 reviewers.
Rated 4.0 out of 5.0 by Loves the room with access to the pool My family has been staying at your hotel for over 10 yrs. My only recommendation is that the pool stays open later on the weekends. December 12, 2014
Rated 2.0 out of 5.0 by Didn't get the room I booked I booked a suite at this hotel but when I went to check-in the attendant asked me if I had booked two rooms and I said NO. She got the Manager and Duty who told me that they overbooked the suites for the night. If you know how many suites you have how can you overbook? Sounds like the airlines when they ask for voluntarily bumps. I was told by the Manager that they tried to call but they couldn't get through. My home phone rolls over to my cell phone and I did not receive a call. Their solution to this problem was to put us in two adjoining rooms and comp one of the rooms and breakfast. A nice gesture but that isn't what I really wanted. At that point in time I was pretty well stuck so we took the rooms however if I wanted two adjoining rooms I would have booked two adjoining rooms. The bathroom had a strange setup that I just couldn't understand. Instead of having the toilet tissue dispenser near the toilet it was on the opposite wall, there would be no way for a short stature person or an adult to reach the dispenser. Overall it was a decent hotel - friendly, clean, etc. but not being able to get the Suite I reserved turned me off this establishment and put a damper on my night. December 11, 2014
Rated 3.0 out of 5.0 by Ok but loud Appearantly there was a kids party the night we stayed. Heard kids yelling all night. After calling down stairs, front desk told us "it's just kids having their Christmas party." Ok hotel if you get lucky enough to not have a party the same night....hotel was obviously more concerned about them because of making more money from them. December 11, 2014
Rated 5.0 out of 5.0 by Fun Family Getaway to Hershey Park We chose to stay at Holiday Inn Harrisburg for our trip Hersheypark instead of the one across the street from the park due to the amount of IHG Points we had left. We are VERY glad we stayed here! It was close but not too close. A 15-minute drive through the country back roads allowed us family time in the car to drive to and from Hersheypark. We stayed in a ground level room with a interior guest room door which opened to the indoor pool. Our kids LOVED easy access to the pool and were last ones in at closing and the first ones in when it opened. With it being winter in PA we took advantage of the indoor swimming. Once the kids went to bed and using Grandmom to babysit, my husband and I walked down to the hotel bar. We were pleasantly surprised by the live band and country live dancing. We even took a twirl around the dance floor and followed the locals to learn all of the latest line dances. The staff at this hotel was very friendly and the overall stay was fantastic. My only critique would be the cleanliness of the tile in the hot tub and the lack of shelving in the guest bath room. Other than that, we had a great time and will definitely be back! December 10, 2014
Rated 5.0 out of 5.0 by Great place to hang The staff were great. The bar and food were very good. The rooms were clean and comfortable. December 8, 2014
Rated 5.0 out of 5.0 by Very welcoming and comfortable I had a great experience at the hotel. The room was clean and comfortable, the food was excellent and the staff were courteous and accommodating. December 6, 2014
Rated 3.0 out of 5.0 by Checkout and check in The hotel was used for a hockey tournament as it is every thanksgiving the hotel is not that accommodating to the teams that stay there. With a 4 pm check in time when you will be playing games possibly and can not get there then and unable to check in early makes it very rough for the young kids that day. Same for 11 am checkout when you possibly have a 5:30. Game and have driven a few hundred miles to get there now from 11-5 you have no where to go. So the worst part is the non accommodating times for check in and check out when 90 or more rooms are rented for hockey playing and paying families December 3, 2014
Rated 5.0 out of 5.0 by Great Hershey Experience Great service, great food and fun pub!!!! I can not say enough kind words about the service provided. Top Notch!!!! December 3, 2014
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We are excited to announce that this property completed an extensive renovation on 08/01/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.