Rated 4.0 out of 5 by 62
Rated 5.0 out of 5.0 by Loulib304 Great stay
Our overnight stay was because we attended a wedding reception. We found the facilities beautiful and the staff could not have been nicer.
September 11, 2013
Rated 5.0 out of 5.0 by tide14 First visit to area---very well run hotel
I have never been to this area before.I attended the Reunion of the 28th Division which was held nearby.
I was impressed with the beauty of my room and of the hotel in general. The staff was most helpful and pleasant.Everyone greeted you with a smile and a hello.Very nice.
I would certainly come back next year and would advise my former comrads to do the same.
Thanks for making this stay pleasant.
September 11, 2013
Rated 4.0 out of 5.0 by daltont15 Modern room and great service
The bedroom was very modern. I loved the room except that there was no microwave or refrigerator.
The staff were all very nice and attentive.
September 8, 2013
Rated 4.0 out of 5.0 by Jennifer1298 Great service
Very friendly and helpful staff. The rooms were in good condition.
September 6, 2013
Rated 5.0 out of 5.0 by rexl nice restful break
perfect location for Hershey Park, room very comfortable. excellent staff
September 5, 2013
Rated 5.0 out of 5.0 by Shell42 Comfortable room, excellent pools
Very pleased with the remodeling..the hotel is improved and the pool area inside is excellent. Water is clean, warm...perfect for relaxing swim after long day. Indoor/outdoor pools, jacuzzi.
September 2, 2013
Rated 4.0 out of 5.0 by L1nda11 Pleasant stay
Hotel was really nice, restaurant food was good we especially enjoyed the breakfast buffet. We all loved the indoor pool for night swimming especially the kids. Room was nice and clean but bathroom needs to be updated. Only cons would be the people in the room/rooms around us. They were quite loud coming and going and running down the halls being very loud for quite awhile. Doors slamming shut every few minutes until around midnight. I could have got up and complained but didn't feel like being WIDE awake. Also I highly recommend that if you stay here and want to sleep in put the do not disturb sign on the door. We forgot and were woken up at 8:45 in the morning by the cleaning staff. So we did enjoy our visit and not sure the cons I could directly relate to the hotel cause the loud people and our forgetting to put out the sign weren't their fault. I would recommend and we would stay again. I however don't like that they charge $20 extra just so that you can have the option of rescheduling your visit. We went to Hershey Park and our visit was contingent upon the weather so we had to pay the extra $20 in case we had to switch to another weekend but I don't think that is fair. I think the regular price of the room was a sufficient amount and the extra amount was ridiculous.
August 30, 2013
Rated 5.0 out of 5.0 by finch Very nice, would stay here again
Hotel clean, room spacious but no refrigerator, pools clean and modern.
August 29, 2013
Rated 5.0 out of 5.0 by Lola1234 Newly Renovated and very guest oriented
We had a great stay at this hotel. Lots of immenties to enjoy. Very clean and the staff was friendly and responsive to our needs.
August 29, 2013
Rated 2.0 out of 5.0 by will927 Room and condition
The location of the hotel is in a great spot next to the park but the room was not up to par. You do not have a fridge and when you ask for one, it is a mini fridge. Room had the popcorn look on the ceiling and wires from the wall hanging out. Not one of the best Holiday Inn that I have stayed in.
August 28, 2013
Rated 5.0 out of 5.0 by Raywasimpressed Impressed
Everyone and everything was perfect for this conference.
I usually don't sleep well during business/conference travels, but this atmosphere was most relaxing. The staff was really nice, and helpful with attention to details. Love the restaurant and the food there.
August 26, 2013
Rated 3.0 out of 5.0 by Maria9799 issues with hotel
This is the first time we stayed here. They were undergoing renovations. When we checked, we did not have a priority club card with us, and I asked that they added this to our record. This did not happen. When we checked out, if finally got added. They did not provide any amenities or free items. This is something we allow get, when I stay in holiday inn's in NY state. items such free drink, or free dessert. This is a regular item when I stay at any holiday inn either in the fall or winter in NY State. There were no refrigerators in either room, which is an issue. No microwave either. I was surprised that their customer service was not up to Holiday Inn Standards. I was not impressed. The only good mention was the food was good in the restaurant.
August 20, 2013
Rated 4.0 out of 5.0 by RickBr Great staff
Even though the hotel was under renovation and repair, we were not inconvenienced. The staff was very friendly and helpful. A fridge in the room would have made the visit perfect. Food at the restaurant was very good and reasonably priced. The location was convenient to Hershey, other attractions and the highway.
August 18, 2013
Rated 5.0 out of 5.0 by Farmer1 Excellent, wonderful, friendly staff.
The only negative thing - dingy gray towels. With all the renovations going on - your towels should be part of it. Get rid of the old towels. Donate them to a humane shelter, they are always in need of toweling and sheeting. One thing a person does not want to see in a lovely room are dirty looking towels and bath mats. That is the only complant. The staff in all areas was excellent. Everyone was always ready with a cheery hello.
August 18, 2013
Rated 5.0 out of 5.0 by dadady good people
very good time spent witn staff who were most helpful
August 16, 2013
Rated 5.0 out of 5.0 by JulieG47 Excellent Place to stay close to Hershey
This hotel is close to Hershey attractions but the cost is less because you are not in the downtown area. It is also very close to the casino with easy access to highway. Nice restaurant onsite for both breakfast and The Winner's Circle is excellent for evening to unwind.
August 15, 2013
Rated 5.0 out of 5.0 by Joeyboy outstanding
The staff at this hotel are outstanding for helpfullness, politeness, promptness, and courteousness. The service and food in the American Grill is great, nothing is too much trouble for this staff. Try the chilli, it's exceptional. If you're having a banquet wedding, reunion this is definitely the place to go. The decor is upscale and in 2103 style.
August 15, 2013
Rated 3.0 out of 5.0 by Elevatorguy3512 Renovating Hotel during my stay
This is a great property and location to Hershey area and attractions, however during my stay the price and the price that i had paid the hotel was under renovation should they had disclosed that on the website or at time of making my booking I may have considered making other travel arrangements. The pool that we where told would be open during our booking was however closed. I am sure that once all the work is complete it will be great place to stay.
Restaurant has good food ad drinks and the staff is friendly and accommodating
The noise went on all night and day and it was hard to relax since we had take a few days to just get away..
August 13, 2013
Rated 5.0 out of 5.0 by HappyHammer1 Top Notch....
My wife and I just returned from staying at this hotel with our two young children. We were here for Hershey.
The staff at the hotel were by far the best I have experienced and I have traveled extensively for work.
There is construction but the staff far out weigh any inconvenience.
We tried to do our laundry at the self service laundry. A staff member
told us that he preferred guests were not on the floors where the work was going on so offered to have our laundry done free of charge and returned to our room that evening!
All the staff here deserve a very big pat on the back...well done.
August 11, 2013
Rated 1.0 out of 5.0 by Apples90 Disappointing hotel expirience
Ladies and Gentlemen,
Unfortunately, we did not enjoy our stay at the hotel, Our door key card lock failed on two occasions, we were forces to wait outside of our room for time periods in excess of 30 minutes waiting for the engineers to fix the problem. Does not include multiple trips to front desk to request assistance and new card keys.
The facility was also uncomfortable do to the construction currently in progress. Loud construction noises as you enter or wait for members in the lobby. Disturbing inconvenience having to walk around the building to enter the pool area do to painting job on progress.
August 10, 2013
Rated 5.0 out of 5.0 by KMLD Nice rooms, great breakfast
Great place to stay. The first two floors were under construction but we did not hear any of it. The breakfast was great and reasonably priced. The rooms are nice. The only complaint is that there wasn't a mini fridge in our room.
August 8, 2013
Rated 4.0 out of 5.0 by DannyJ Hershey Trip
Too much construction and early morning noise. The room should have a mini fridge.
August 8, 2013
Rated 1.0 out of 5.0 by Borger Bad
Food was very bad hotel dirty the people were nice
August 4, 2013
Rated 4.0 out of 5.0 by maria1 Beautifully redecorated rooms
Great location for Hershey. Very large indoor pool for kids. The breakfasts were top-notch!
August 3, 2013