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Rated 4.1 out of 5 by 370 reviewers.
Rated 5.0 out of 5.0 by Great service and accomadations My family and I stayed at this HI location while spending the day at Hershey Park. The staff was great and very accommodating. We have stayed at hotels closer to the park but this hotel is worth the drive and is about 10-15 minutes away from Hershey Park. The AC unit was a bit noisy and since our room faced the front of the Hotel, the landscape lights penetrated the curtains at night. We didn’t mention this to the staff because overall we were thrilled with the rest of our room. So if you are staying here don’t hesitate to bring any concerns to the staff, they will take care of the problem. Looking forward to staying here again. Great customer focus. May 29, 2015
Rated 5.0 out of 5.0 by Everything in one place It was great coming off the highway after driving for over 6 hours and tired to stay at a motel that had a friendly staff, comfortable beds, big TV and a restaurant and bar on the premises that after a long drive, just needed the elevator to get there. Nery enjoyable stay. May 28, 2015
Rated 5.0 out of 5.0 by The Worst of Critics I am very critical of anywhere I stay away from home. I was prepared to find fault with your facility and staff. The staff was wonderful and friendly. I was there for a wedding and there were two other weddings at your facility as well and I could not believe how well organized and how things flowed for the amount of guests you were putting through for all of the weddings and from guests outside the facility coming in for the receptions. The only minor detail that was major to me was I wanted a decent cup of coffee when I had my breakfast and the coffee served with breakfast in the restaurant at your facility was like colored water and there was no taste. The packets of coffee in the room were not refreshed by the maid services when they refreshed our room and I could not get a cup of coffee until the reception and that is when I got the very best. This was a very minor thing to mention but I am providing feedback with the idea in mind of helping the next person and providing your facility with the excellence that you deserve for a review. Thank you for your kindness, friendliness, and help while I stayed there. I did not mention anything to the staff while I was there because I definitely felt the visit was quality overall and you could see everyone of them was earning their living and there were no slackers. May 28, 2015
Rated 5.0 out of 5.0 by guest We stay couple times a year because of its location to Penn National. Never a problem. A TV in bar area needs replacing, color gone, poor quality of picture. Been like this past two years. May 27, 2015
Rated 5.0 out of 5.0 by reasonable comfort Rooms decent. Pool area quite nice. Restaurant needs updating, it's dark, seats are old, food ok but definitely not exceptional May 25, 2015
Rated 5.0 out of 5.0 by Woods Family Vacation Nicole at the front desk was very helpful on the phone prior to arrival and during check in. May 22, 2015
Rated 4.0 out of 5.0 by Good stay...missed my room service request Had a nice stay but I wanted breakfast in my room in the morning and no one got my order request off of my door so we did not get our breakfast. May 20, 2015
Rated 4.0 out of 5.0 by overall a positive experience The hotel and staff were fine except for one flaw in my opinion. We were passing through the area and stayed there to go to the nearby casino for the evening. We were disappointed that the shuttle provided by the hotel only ran between the hours of 6 PM and 10 PM. After 10 PM we were on our own for transportation. To improve this location the shuttle hours should be expanded to offer more flexibility. May 17, 2015
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We are excited to announce that this property completed an extensive renovation on 08/01/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.