Rated 4.1 out of 5 by 78
Rated 5.0 out of 5.0 by dadady good people
very good time spent witn staff who were most helpful
August 16, 2013
Rated 5.0 out of 5.0 by JulieG47 Excellent Place to stay close to Hershey
This hotel is close to Hershey attractions but the cost is less because you are not in the downtown area. It is also very close to the casino with easy access to highway. Nice restaurant onsite for both breakfast and The Winner's Circle is excellent for evening to unwind.
August 15, 2013
Rated 5.0 out of 5.0 by Joeyboy outstanding
The staff at this hotel are outstanding for helpfullness, politeness, promptness, and courteousness. The service and food in the American Grill is great, nothing is too much trouble for this staff. Try the chilli, it's exceptional. If you're having a banquet wedding, reunion this is definitely the place to go. The decor is upscale and in 2103 style.
August 15, 2013
Rated 3.0 out of 5.0 by Elevatorguy3512 Renovating Hotel during my stay
This is a great property and location to Hershey area and attractions, however during my stay the price and the price that i had paid the hotel was under renovation should they had disclosed that on the website or at time of making my booking I may have considered making other travel arrangements. The pool that we where told would be open during our booking was however closed. I am sure that once all the work is complete it will be great place to stay.
Restaurant has good food ad drinks and the staff is friendly and accommodating
The noise went on all night and day and it was hard to relax since we had take a few days to just get away..
August 13, 2013
Rated 5.0 out of 5.0 by HappyHammer1 Top Notch....
My wife and I just returned from staying at this hotel with our two young children. We were here for Hershey.
The staff at the hotel were by far the best I have experienced and I have traveled extensively for work.
There is construction but the staff far out weigh any inconvenience.
We tried to do our laundry at the self service laundry. A staff member
told us that he preferred guests were not on the floors where the work was going on so offered to have our laundry done free of charge and returned to our room that evening!
All the staff here deserve a very big pat on the back...well done.
August 11, 2013
Rated 1.0 out of 5.0 by Apples90 Disappointing hotel expirience
Ladies and Gentlemen,
Unfortunately, we did not enjoy our stay at the hotel, Our door key card lock failed on two occasions, we were forces to wait outside of our room for time periods in excess of 30 minutes waiting for the engineers to fix the problem. Does not include multiple trips to front desk to request assistance and new card keys.
The facility was also uncomfortable do to the construction currently in progress. Loud construction noises as you enter or wait for members in the lobby. Disturbing inconvenience having to walk around the building to enter the pool area do to painting job on progress.
August 10, 2013
Rated 5.0 out of 5.0 by KMLD Nice rooms, great breakfast
Great place to stay. The first two floors were under construction but we did not hear any of it. The breakfast was great and reasonably priced. The rooms are nice. The only complaint is that there wasn't a mini fridge in our room.
August 8, 2013
Rated 4.0 out of 5.0 by DannyJ Hershey Trip
Too much construction and early morning noise. The room should have a mini fridge.
August 8, 2013
Rated 1.0 out of 5.0 by Borger Bad
Food was very bad hotel dirty the people were nice
August 4, 2013
Rated 4.0 out of 5.0 by maria1 Beautifully redecorated rooms
Great location for Hershey. Very large indoor pool for kids. The breakfasts were top-notch!
August 3, 2013