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Rated 4.1 out of 5 by 388 reviewers.
Rated 5.0 out of 5.0 by Overall a Great A block of rooms was reserved for my kids soccer team for a local tournament. It was a clean, pleasant and updated/modern d��cor with lots of large flat screen TV's in the lobby area. The beds and pillows were AMAZINGLY comfortable. We stayed in a standard 2 double bed room, the room itself was on the smaller side but had all the furnishing, etc. you could need or want. The staff at this hotel from Colby at the front desk to the Maintenance Gentleman (sorry I forgot his name) and the staff at the Grille Restaurant were totally awesome and so accommodating to our needs. The hotel was extremely busy this weekend due to various sport tournaments and had very little staff. Colby had great composure, professionalism and care even though he was basically running the show alone at the front desk with many guests bombarding him. The maintenance gentleman even stepped in and helped out and was making room keys for guests. Both of these gentleman deserve recognition and raises! We would stay at this hotel again. My only recommendation would be to update and maintain the outside pool area better. June 26, 2015
Rated 1.0 out of 5.0 by Unpleasant I have stayed at many Holiday Inn establishments and this by far was my worst experience. Was given the wrong room type to start with. Reservation did not match what was initially given. Unable to use laundry services due to their inability to have was detergent on hand. No refrigerator in room which I found to be quite unusual. Never came across that before. A lot of kids running around the lobby and on the floors. Staff was not overly friendly or helpful. I would not recommend or stay at this specific facility again. June 25, 2015
Rated 3.0 out of 5.0 by Fun for kids We were there for a soccer tourney. The kids had a blast and the hotel staff was tolerant. Staff was friendly and helpful. June 24, 2015
Rated 4.0 out of 5.0 by Surprisingly large property! Very good for your stay near Hershey Park. Loved the ease of access to the Interstate, June 23, 2015
Rated 5.0 out of 5.0 by Excellent Experience We enjoyed a wonderful night's stay. Close and convenient to casino and race track. Staff was very friendly. Will stay again. June 22, 2015
Rated 2.0 out of 5.0 by not a value for your money indoor pool not open due to repairs, rooms not cleaned well, limited lunch menu, rooms needed work, needs to be updated, balcony and furniture old, beds very uncomfortable. We were even told that there was a problem with roof due to all the rain and not sure when they could fix shower rod in room, June 22, 2015
Rated 4.0 out of 5.0 by One NIght Stay We stayed for one night while visiting Hershey Park. Everything was great including Breakfast at the restaurant and Dinner at the Country Bar both on site. Only down side was there was a pool tournament on site and more than once we noticed people either sleeping or passed out in the lobby and hallways. June 20, 2015
Rated 5.0 out of 5.0 by Convenient Location and Friendly Staff This Holiday Inn location has easy access to Interstate 81 and provides a good experience for travelers. The staff is very friendly and helpful, the restaurant is surprisingly good, and the rooms are comfortable. June 17, 2015
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We are excited to announce that this property completed an extensive renovation on 08/01/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.