Rated 4.6 out of 5 by 202
Rated 3.0 out of 5.0 by TMC5 Nice front desk staff, disappointing housekeeping
At 5:15 pm on the 4th day of my stay my room still had not been cleaned. The front desk staff indicated 2 people had called in sick and the staff was behind on laundry (Hotel's Assistant Manager was sitting in lounge area)... clean towels were brought to my room, but the bed was never made & garbage was not emptied. Quality of housekeeping was low all week. The printer in the office center has had issues each time I have visited in the past month. Staff at the front desk always apologizes with a smile... hoping housekeeping staffing issues are addressed soon.
March 2, 2015
Rated 5.0 out of 5.0 by JHsh Comfortable and very clean room
Experience was professionally staffed, comfortable rooms, quite, easy access to the business and shopping areas.
March 2, 2015
Rated 4.0 out of 5.0 by IlliniJohn95 Great staff and well maintained HI property
The hotel is well maintained. The staff is always friendly and helpful every time I stay there.
February 27, 2015
Rated 5.0 out of 5.0 by pointer221 Comfortable
Overall, enjoyed staying at this hotel. The room was comfortable, spacious and clean. The hotel seemed nice. The only problem were the guests that were making a lot of noise in the hallways in the middle of the night. I would stay here again.
February 25, 2015
Rated 4.0 out of 5.0 by marc0754 Trip to Green Bay
Good service, good breakfast. Certainly come back for spring.
I recommend this hotel for business purpose.
February 21, 2015
Rated 3.0 out of 5.0 by phdtraveller ok
hot tub didn't work
room too hot
February 19, 2015
Rated 5.0 out of 5.0 by river101 Great Customer Service.
Actually unremarkable - all went well and the staff was very cordial and customer service oriented. "Top Shelf Operation"!!
February 18, 2015
Rated 3.0 out of 5.0 by Dewey112 Green Bay Stay 2/4/2015
Overall was OK....waited toooooo long for Breakfast.
Room was not cleaned as requested before arrival.
February 17, 2015