Rated 4.5 out of 5 by 114
Rated 5.0 out of 5.0 by VA Packer Fan Great front desk people
Very helpful front desk people. Friendly, and will be glad to help you out with any questions or concerns you may have.
July 30, 2014
Rated 3.0 out of 5.0 by jmalts6 No Space for Business People in roon
My room had no desk and no comfortable chair to at least work on my laptop. Very uncomfortable room.
July 29, 2014
Rated 4.0 out of 5.0 by dinkyn161 Poor customer service
Our stay was great, but when we got back home, I looked at my credit card statement, and it was $50 more than it was supposed to be. I called & spoke to a gentleman whose name was either Ken or Kent. I asked him why my bill was so high, and he told me that you charge for incidentals ahead of time, to which I replied we didn't have any. He was very rude in his response back to me saying that we will be getting a credit. I told him he didn't need to be rude to me, to which he responded, "well, you were rude to me". First of all, I was not rude to him, second of all, even if I was rude to him, he is in customer service & should not respond that way. I am in customer service, & if I ever treated my customers the way that I was treated, I would not have a job!
July 28, 2014
Rated 4.0 out of 5.0 by JDThird Great room but noisy people staying that night
The room was a delight. Nice quality furniture, two TV's, one in the entry room and one in the room with the bed, so if you have kids, it's easy to deal with them not monopolizing the TV, or for you to watch something after someone else is sleeping.
The only downside to the room itself was the lack of a freezer in the room. I wanted to re-freeze the packs I have that I use for the cooler to keep drinks cold. I couldn't do that here, but at least I was able to use the ice machine instead the next morning to fill the cooler.
Doors slam too loudly and hard though - we had a lot of noisy people on the floor the night we stayed, and there was a lot of loud conversation in the hall, and lots of doors slamming. Made it very difficult to finally get to sleep.
Staff was outstanding though, especially in the bar/restaurant.
July 27, 2014
Rated 3.0 out of 5.0 by jmalts6 no comfortable chair or desk in room
was awkward to read and or answer emails with no desk of comfortable chair.
July 27, 2014
Rated 5.0 out of 5.0 by Billtait512 Comfortable Bed
Nice Hotel and Good Location, Near business locations that I travel to.
July 18, 2014
Rated 3.0 out of 5.0 by vacationer21 construction noise
After we checked in and unpacked our things in our room we found out there was construction on the hotel being done next to and above our room. When we asked about the room assignment at the desk we were told we received that room because of a request to stay away from elevator and ice machine, but we could move if we wanted to. We elected to stay because of already getting things unpacked. When we checked out we commented at the desk that it would have been better to be informed of the situation immediately rather than after going to our room. At that time we were shown an information sheet that we should have gotten at check-in about the construction work going on. We would have had a much better experience if things had been done properly.
July 16, 2014
Rated 1.0 out of 5.0 by jb907 terrible customer service
night manager was not adequate in providing quality customer service and if the leader cannot provide quality customer service, then her staff cannot provide quality customer service. So it's no wonder our overall customer service experience with this establishment was extremely poor.
July 11, 2014
Rated 5.0 out of 5.0 by JeffreyM One of the best
This was one of my best Holiday Inn experiences eve though they were remodeling.
July 10, 2014
Rated 3.0 out of 5.0 by Shell3030 Nice Rooms poor pool area
Front Desk Night personnel didnot mange/ deal with problems in the pool area. Room and dining was nice.
July 10, 2014
Rated 4.0 out of 5.0 by BigDuckie Under remodeling
Only problem with the problem, it was under remodeling--everything else was great. Small pool and pool area, we had families staying and due to tourist time and our late booking, our choices were limited. Location of the property was good, near lots of things. If on business and expense account, great property. For families with kids on a vacation, not so much. We are used to Hampton Inns with larger pools and complimentary breakfast--
Staff and rooms top notch.
July 3, 2014
Rated 3.0 out of 5.0 by scooterpotamus Helpful staff, disappointing pool
The staff was friendly and helpful. The pool is very small and cold. The room smelled a little musty, but overall appeared very clean. The bed and pillows were very comfortable.
July 3, 2014
Rated 5.0 out of 5.0 by fun sun IHG
there was a large group of softball families. they were loud and hung out in the lobby and outside. The restaurant was short staffed. but the waitress tried her best and worked very hard.
July 2, 2014
Rated 5.0 out of 5.0 Green Bay/Door County
Nice pool and whirlpool. Very good desk people friendly.
July 2, 2014
Rated 5.0 out of 5.0 by Travelerexpress Wonderful staff and clean accommodations.
This hotel offered excellent service, clean rooms and the hotel staff was very welcoming. We enjoyed our stay very much.
July 1, 2014
Rated 5.0 out of 5.0 by Bobby In TX Great
This hotel was undergoing some renovations when we checked in. The desk clerk apologized for the inconvenience and told us the workers begin early. We told her we would like to sleep in later, so she cheerfully moved us to a room on the other side of the hotel away from the construction noise.
Ben, the bartender in the lounge was EXTREMELY friendly and helpful in telling us about things to do and see in Green Bay. He even went to the lobby and picked up some brochures for us.
Will definitely stay here again!!
July 1, 2014
Rated 4.0 out of 5.0 by travelmom57 Great Front Desk Staff and Room, Lousy Restaurant Service
We stayed one night at this hotel. The hotel staff was very friendly and efficient and gave us a great recommendation for a restaurant close by. The room was very clean (including the bathroom), and quiet, even though we were on the construction side of the building. Our only complaint was the restaurant. No wait staff to be seen. We were finally seated and got our coffee and ordered breakfast. There was only one other occupied table in the whole restaurant. To say service was slow is an understatement. We waited 27 minutes for our food, which was straight off the menu, nothing out of the ordinary. To make things worse, while we waited, several "regulars" came in after we had ordered and they all got their food before we did. The waitress was very quick to bring us the bill, but not for anything else. Hotel is very nice, but DO NOT eat at the restaurant!
July 1, 2014
Rated 3.0 out of 5.0 by moost comfortable bed and pillows
didn't have hair condition or body lotion in bathroom.
June 26, 2014
Rated 5.0 out of 5.0 by Liisa B Love this place
My hubby and I had a weekend getaway to Chicago for a concert. On the way down we stayed at a Super 8. We will never do that again. In Chicago we stayed at a Holiday Inn and on the way back we stayed at this Holiday Inn. It was so nice to be there we almost didn't want to leave. The room was clean and fresh. Everything very presentable. Considering the hotel was full it was very quiet and relaxing. Would definitely stay here again and recommend it to anyone else.
June 25, 2014
Rated 5.0 out of 5.0 by Mac5555 Great service!
Our car broke down late Saturday afternoon on the way to your hotel. We were stranded travelers. We had a reservation. I called your hotel and you sent a van out to pick us up. The dealership across the street (Darrow used cars) was very friendly and helpful, finding a tow truck for us and agreeing to repair our car on Mon. Your hotel was very helpful, even allowing us to stay in our room two extra hours while we waited for the dealership to finish our car. Lambeau Field was within walking distance from your hotel, as were many restaurants and stores. We had an unfortunate experience with our car, but not with our stay in your town and at your hotel. Thank you for everything.
June 25, 2014
Rated 5.0 out of 5.0 by cpsarge Hotel Stay
The overall stay was very good. The room very nice and clean. I always stay at this Hotel on my Quarterly visit because of the value.
June 23, 2014
Rated 5.0 out of 5.0 by GeneF54 Great amenities
Many hotels charging much more have fewer in-room amenities. My room had a fridge (which even had a sleep setting that quieted it at night), microwave, safe, full ironing board, plenty of mirrors and lights, and plenty of space to spread out in the bathroom. The coffee in the lobby was quite good, the front desk people and the bartender with friendly.
June 16, 2014
Rated 5.0 out of 5.0 by Streak Close to Ashwaubenen
Needed a good place to stay on the south end of Green Bay because family moved from the north side. We checked out the area on the internet and picked this motel because it was what we were looking for. Nice area and easy to find. Eating places within walking distance.
June 15, 2014
Rated 5.0 out of 5.0 by burger79 hotel stay
The initial appearance of the hotel was very nice, the staff was friendly
June 14, 2014
Rated 5.0 out of 5.0 by jr power pack family 3 clean and relaxing
over all review was great. we had a wonderful time. keep up the good work.
June 12, 2014
Rated 3.0 out of 5.0 by Pack27 Holiday Inn Green Bay Stadium
Hotel and staff were nice. No complimentary breakfast…has a restaurant and bar instead. Towels had tons of strings and were fraying quite a bit. Stay was overall good, but feel that there are other hotels in area with complimentary breakfast for a lower rate.
June 9, 2014
Rated 5.0 out of 5.0 by Snickerdoodle76 They actually did it!
My family has serious allergies to down. When I make reservations, I always ask to have the down removed and 75% of the time, this is not done ahead of time and it makes us very angry. We end up calling housekeeping, waiting for them to come and change out the pillows and comforters, all while we are exhausted and just want to flop on our bed. The good news is that this Holiday Inn actually DID what I asked and the down was all removed and our room was fresh and allergen free when we got there. To add to our pleasure, nobody sprayed air freshener in the room and that was great because those also make us sick. I wish every hotel staff would review hotel reservations ahead of time and assign a point person to do what this hotel did for us. The bed was also very comfortable and made for a very nice stay.
May 31, 2014
Rated 5.0 out of 5.0 by kevinandlori Very Comfortable
Would definately recommend! Very Comfortable and Relaxing. Great Service
May 30, 2014
Rated 5.0 out of 5.0 by Zoe33 Great Hotel!
Hotel was very clean and comfortable. Would definitely recommend this hotel. Will stay here again when i return to the area.
May 27, 2014
Rated 5.0 out of 5.0 by Bee Keeper Room 330 was noisy
Our room was very noisy. We thought construction was going on outside of our window. Upon looking out the wndow, found it was the cooing equipment. Otherwise the room was clean and comfortable. Bar/dining area was very nice and the staff was very accommodating and friendly.
May 14, 2014