Rated 4.1 out of 5 by 36
Rated 4.0 out of 5.0 by ward's road trip great expectations
this was our 4th extended stay and as usual things went well. one feature we really like is the free washer/dryer. it works well when i go to exercise; i can put a load of laundry in.
the team members go out their way to make a stay very enjoyable.
we look forward to our stay next auguast.
September 4, 2014
Rated 3.0 out of 5.0 by STAYCLEAR Stayed for game day
Clean nice place but it's a extended stay with allot of long term people there. not a professional look with all the coloring pictures on the wall. what I didn't like was no maid service so I had to bring towels down and exchange them at the desk and also had to remember bath soap. Hallway smelled real bad of marijuana when my son and I came home from the game, real turn off.
August 26, 2014
Rated 5.0 out of 5.0 by Familyofsix Perfect one night stay
The hotel was perfect for our situation. We just need a place to sleep. It was clean, quiet, and comfortable.
August 26, 2014
Rated 3.0 out of 5.0 by jakem Inconsistent wifi
I stayed at Candlewood Suites in Appleton from June-August 2014, During this time, I clocked internet speeds of under 1Mb/s multiple times. It was not uncommon to be booted from the web after as few as 20 min of surfing and would have to log back in. It was common that I could not even load a short youtube clip without having to wait for it to buffer several times.
There is no oven in the suite, which was difficult during an extended stay. The rest of the kitchen was nice enough. There is a dishwasher in the unit, which was a nice plus.
The Candlewood Cupboard convenience store was nice, but the prices were twice what you would pay at the grocery store up the street.
August 23, 2014
Rated 3.0 out of 5.0 by Roadie334 No internet for 1st day, still waiting for promised emailed invoice
We've stayed at this property several times in the past, and have usually had no problems at all with it. For this latest stay (2 nights), the phones and computer system were down at the front desk when we arrived at 7pm, and the phones and internet were down throughout the property. The phone service person got that portion working in short order, but the computer and internet service company they use did not restore internet service until after 12pm the next day, and the front desk could not print statements for us when we checked out after the 2nd day. They promised to email me a statement but, if they did, I have yet to receive it. The front desk staff were just as frustrated as I was. I recommended that they hire a different company for internet and computer service.
August 13, 2014
Rated 5.0 out of 5.0 by Fredb Great Service and Clean
The Staff was great
Hotel was well keep up and clean
Very quiet and very nice location
August 13, 2014
Rated 2.0 out of 5.0 by jacki72928 Good location, several problems
-The staff is excellent. Very helpful, friendly
-Location is very good. Mall right across the street
-Abundant amount of parking spots
-Offers free taxi service to the airport.
-Thin walls. Can get loud depending on who your neighbor is
-The Internet is terrible. Cuts out during peak hours, trouble streaming Netflix
-If you're just staying for a relatively short amount of time, I would recommend this hotel as the pros greatly outweigh the cons/the price is good. However, in the long term the poor things start to add up and compound to become more annoying (especially the internet)
August 12, 2014
Rated 5.0 out of 5.0 by Mary122 Great hotel at a great price
Stayed over one night in July 2014. We were able to check in early without any problem. Staff was wonderful, room was very comfortable and the coffee and food selection in the Candlewood Cupboard was great. Definately would stay here again.
July 29, 2014
Rated 5.0 out of 5.0 by trapman2013 great bed but need an additional switch in bathroom
Need additional switch in bathroom to be able to turn off fan when light on (there is only one switch for the bathroom)
July 23, 2014
Rated 5.0 out of 5.0 by Viking60 Large Rooms
I enjoyed the stay very much, the rooms are large and the bed allowed ease following asleep. The only improvement suggested is that they should have razors and shaving cream available; as I forgot mine and they had nothing to offer.
July 21, 2014
Rated 4.0 out of 5.0 by tweppers great place to stay
We had 2 rooms for 3 nights. this is a older Candlewwod and the rooms are a little smaller than newer ones , having said that the property is well maintained and was clean,quiet and comfortable,, i would recomend
July 14, 2014
Rated 1.0 out of 5.0 by TapestryHomestead Not the typical Candlewood - Stay Elsewhere
CONS: Many college students, lots of noise. Walls are thin, you are able to hear your neighbors yell, toilets flush, etc. Staff is dismissive, and you rarely see them. Parking lot lighting is too dim to see your key fob. Internet service is too slow for NetFlix or other streaming needs.
PROS: Very clean, comfortable bed, kitchenette except for oven, free laundry.
July 11, 2014
Rated 5.0 out of 5.0 by mbnj Home away from home, Cozy.
The 2 Queen bed Suite was very comfortable: complete with a large desk surface, two chairs and a lounger chair; a great little efficiency kitchen that included a dishwasher, service for two, coffee pot, toaster, microwave oven and good sized refrigerator; and a very clean, updated 3piece bathroom. No matter what staff was on duty, they were competent, friendly and helpful ! Great place to stay !
July 3, 2014
Rated 5.0 out of 5.0 by Pat-RNVET Top marks!!
I cannot say enough good things of this great hotel.
When I checked in, i found the hall decorated with "welcome" posters made by local school children aware of my departure tomorrow on our Old Glory Honor Flight.The atmosphere was that of safety, comfort, and convenience. A few magazines in the comfortable lounge area would enhance the stay had I stayed longer. A coffeepot that brewed more than the latest single cup fad was a treat, and the popcorn in the microwave waiting to be popped was a nice surprise. The comfy bed with lots of pillows, the quiet atmosphere, and the prompt wakeup call capped a great night, and certainly elevated my mood for the start of a fabulous Honor Flight as I remembered my service during the Korean War as a United States Air Force Nurse. Thank you so very much for helping make this one of the best days of my life!
June 19, 2014
Rated 4.0 out of 5.0 by jetfixr2 Great experience!
The staff was generous and friendly. I booked 2 rooms online, and they had both rooms waiting when we got there. The last hotel I stayed at, NOT a Candlewood, I booked 2 online... but they only reserved one (didn't bother to read the online booking). The hotel was clean, although the carpet has seen better days... and I understand it will be changed by the end of the year, so I knew that going in. Comfortable HUGE bed, and sleeping was awesome! Thanks for a great stay and I would recommend this hotel to a friend or colleague.
November 14, 2013
Rated 5.0 out of 5.0 by Thomw222 a superb hotel experience
I stayed at the Candlewood Suites Hotel Appleton the night before we went to the Packers game. I had two rooms for myself and my sons. I am the night manager at the Intercontinental Hotel in Milwaukee and I booked at the Candlewood because I trust the IHG brand. I can't say enough good things about my experience at this property. I didn't have much interaction with the Staff except at check in and the young man who checked me in was courteous and professional. The rooms were fantastic and well kept and a very good value considering the availability of rooms in the area the night before a Packers game. I won't hesitate to recommend this property to anyone and even my sons agreed that we have to book this hotel again for next year's trip.
October 23, 2013
Rated 3.0 out of 5.0 by EJKa My stay
First stay at Candlewood, will be back. Some upgrades to room furniture would be nice.
October 5, 2013
Rated 5.0 out of 5.0 by HerbertA Always a great Place to stay with Excellent Staff
My wife and I stay at this hotel frequently, and have always enjoyed our visits. On this visit the Cupboard was very well stocked which is unusual compared to other Candlewood Suite Hotels I've stayed at. The location is great with many places to eat and a nice mall very nearby. The staff is very friendly and very helpful. We will come back again and again!
October 1, 2013
Rated 5.0 out of 5.0 by Paper65 Great Hotel
Staff was great and the rooms are comfy..
I have only one complaint.. Why do Candlewood and Staybridge stays only earn half the points of all the other IHG brands per dollar spent?
October 1, 2013
Rated 4.0 out of 5.0 by Lars716 Comfortable Room
Good room, plenty of space. Entire hotel needs new carpet, but they have noted that new carpet will be installed by the end of the year. I did not personally visit the Candlewood Cupboard, but, it's always a good resource. People are friendly.
September 30, 2013
Rated 5.0 out of 5.0 by Anne100 Very happy with Candlewood
I have stayed here several times over the past few weeks and plan to stay quite a few more times in the coming months. The staff is always remarkably friendly and my room has never been anything but clean and comfortable. I love having the kitchen, especially when I am in town longer than a night.
The Cupboard perk is nice and the items are inexpensive. I love coming into my room and finding the microwave popcorn ready for me to pop.
Whether I'm in town for business or personal time, the location is excellent, the rates are extremely reasonable, and my overall experience is great.
Thanks for your attention to detail!
September 11, 2013
Rated 1.0 out of 5.0 by TooPicky Rates went up and facility went down
I've stayed at this facility several times over the past months. The rates keep climbing but they do no cleaning maintenance to the rooms. Sure they clean the sink and such but the carpets are filthy and badly stained and the halls as well as the room have a distinct odor about them. It makes me cringe to think about how clean the bedding is that provide... oh yuck!
When you need the front desk clerk, check the parking lot because she is always out there smoking while I stand at the desk and wait.
I'll start looking for other places to spend my cash and lay my head in Appelton Wisconsin.
August 18, 2013
Rated 1.0 out of 5.0 by Carole707 Room was disgusting!
The room was smelly and dirty! I have never seen such disgusting carpeting in my life! I complained at the front desk and was offered another room but when I took a look at it, it was no better. It was absolutely the worst hotel room I have ever stayed in!
August 7, 2013
Rated 5.0 out of 5.0 by RidgeRunner819 Great Place to Stay
We have stayed at the Candlewood in Appleton, WI three times over the past 7 months for a total of 100 days. My wife and I like to refer to it as our home away from home. The staff is friendly and provide great service. The accommodations are comfortable and clean with many amenities. We travel with our dog and can say the Candlewood is very dog friendly. Julie, Gina, Kim and staff are the greatest, always friendly and accommodating. I could go on, but I think you get the picture. We definitely would recommend Candlewood Suites to all.
Sincerely, Bill, Paula & Tia
June 23, 2013
Rated 5.0 out of 5.0 by Warren521 Great Customer Service
I have stayed at this hotel for many years and have always gotten great customer serivce from the staff at the Candlewood In Appleton WI. The people at Candlewood are friendly and make me feel at home when I arrive for my stay. I would recommend this hotel to anybody for business or personal. Thank you Candlewood in Appleton
March 4, 2013
Rated 2.0 out of 5.0 by stew13 Carpet needs replaced
I am a Priority Clubs Platinum Member and I travel often in WI and always try to stay at a Candlewood hotel when available due to the overall value and cleanliness. I have stayed here on two different occasions. Unfortunately, this particular hotel is at the lower end of the spectrum and is by far at the bottom of the list when compared with other Candlewood Suites. It is in much need of renovation, especially the red, soiled, and worn carpet in the rooms. The staff is friendly and the hotel is located in a good location.
January 30, 2013
Rated 5.0 out of 5.0 by Beth2013 Great Hotel
I love to stay at this hotel. It has a great location and clean rooms. The hotel corrodors are clean and inviting. You can tell the people there take pride in there property.
January 20, 2013
Rated 5.0 out of 5.0 by Travelguy1 Great Service and rooms
I have stayed at this hotel for many years and have always gotten the most amazing serivce from all the people at the Candlewood. The people at Candlewood are so friendly that it is like going home when I arrive for my stay. I would recommend this hotel to anybody for business or personal. Thanks Candlewood.
December 16, 2012