Rated 4.1 out of 5 by 140
Rated 5.0 out of 5.0 by bbmag Excellent staff and excellent restaurant
This is my second year staying at this facility. Everything was to my expectations except the heat/air which could not seem to be regulated. Either too hot or cold. Actually this would have worked for me -- my guest had the problem. I ordered from Willy K's and had buffet breakfast the next morning. The waitress was one of the best I have ever had who went out of her way. I recommend this facility.
November 29, 2013
Rated 5.0 out of 5.0 by jbsssssssssssssssssssss quality hotel
Everything was very good about the hotel. I had a very enjoyable stay. The only thing average was the buffet. Next time I would order a regular breakfast. The service was great, people very nice and friendly. Nice hotel!
November 6, 2013
Rated 4.0 out of 5.0 by Bill38 Lighting
Need to increase wattage in at least the desk lamp and floor lamp. The bathroom is the only area with adequate lighting.
November 3, 2013
Rated 5.0 out of 5.0 by HWBIMOC2013 Attentive and friendly front desk staff
The front desk team always remembers my name, is prepared with my check-in documents and has helped me with minor questions (places to eat, changing rooms, etc.) with a smile and with great efficiency. I continue to stay at the Holiday Inn Express because of Ruby, Blanca, and the rest of the front desk team!
November 3, 2013
Rated 4.0 out of 5.0 by Funseekers Good place to sleep
Overall. Our stay was acceptable. The breakfast was average, considering they do have a restaurant on site who makes it. Not bad, by any means, but they could add a waffle iron like many of the Holiday Inn Express chains have. The wait staff was very pleasant and accommodating, especially to our children. We had clean towels and beds made every day when we returned from DC. The only complaint I have is the shuttle service. I know it's difficult to keep people on staff around just to shuttle people back and forth to the train station, but it's the number one reason we chose the hotel. In lue of renting a car, we decided to use the shuttle to get back and forth from the train station everyday. We found that we had to cut our adventures short everyday to make it back in time for the shuttle to come get us... And shuttle service cutting off at 7pm on Saturday and Sunday is ridiculous. Especially since the weekday service is until 9. We were even told one evening to make sure we were back by 9 and we were back by 7:30 and were told shuttle service ended a half hour previously and we had to take a taxi and the hotel reimbursed. Other than that debacle, the stay was pleasant. Oh, yeah, and the website says there is an indoor pool, and there wasn't.
October 31, 2013
Rated 4.0 out of 5.0 by SomewhereinDC Nice Hotel
Nice, quiet, clean and comfortable.
I didn't do the breakfast so I can't comment on that.
October 30, 2013
Rated 5.0 out of 5.0 by S1991 JACK, Best Front Desk Employee ever!!!
On 10/17/13, Jack was the front desk employee. I found him to be extremely professional, kind, knowledgeable and efficient!!!
This was my third (total of 5 nights) stay at your hotel in a 3 week period.
Jack so outshines all the other front desk clerks in that I just had to take this opportunity to rave on your extraordinary employee.
(Do not know what you are paying him, but it is not enough, lol!)
October 22, 2013
Rated 4.0 out of 5.0 by Toothfairy1 Nice weekend!
We were up for UMD Family Weekend. I googled almost all hotels in immediate area. Bad reviews on all of them. So I googled Greenbelt, MD, and got a good review on Holiday Inn. Was not disappointed. True to review, and I will definitely stay again. Very close to UMD!
October 16, 2013
Rated 4.0 out of 5.0 by JKGzn Convenient place, friendly staff
The hotel is conveniently located relative to nearby institutions, although if you want to walk, you need to cross half a mile of parking lots to reach the nearby shopping center. Front-desk staff okay, rooms clean and comfortable. Internet connection sometimes a little slow but works. Restaurant staff very friendly, breakfast excellent and not too expensive. Restaurant staff allowed me to sit there a full day discussing with a colleague who I could not meet at another place due to the government shutdown. Thanks for your friendly help!
October 14, 2013
Rated 5.0 out of 5.0 by Nikki2272 Excellent as always
I stay here ALL the time. My only suggestion is that the hotel's shuttle service needs to be expanded to include the shopping center.I see a lot of guests walking back from the shopping center with bags and a lot of times they are heavy. It's not a short walk either. I know that all of the guests myself included would appreciate the expanded shuttle service.
October 13, 2013
Rated 4.0 out of 5.0 by outofstate Great Location
Good location, Had a great stay. Close to highway. Hotel was clean and staff were very helpful.
October 9, 2013
Rated 4.0 out of 5.0 by N8Miller Nice hotel
This is one of the nicer holiday Inns that I have been to. I would have loved that there are more restaurant choices in the area, but that is not fault of the hotel. I will stay here again for sure when im in town for work.
October 7, 2013
Rated 3.0 out of 5.0 by Moose93 Clean, quiet and good service
Overall, a positive experience, but nothing special. Reasonably good value for the money. This is a Holiday Inn after all, not a 5-star resort. The desk staff was exceptionally friendly and helpful. The first room I was given had not been cleaned properly (smelled bad, trash and dirty towels left inside drawers, etc.) and when I called they came right up and immediately gave me keys to a new room. This was after a long 10-hour drive and I suppose I was expecting a little more sympathy (like an upgrade to a suite or help with my bags getting up to the next floor/new room), but they were certainly apologetic and polite.
Very average food at the restaurant, but the bigger issue was the slow service and casual attitudes of some of the wait staff. Polite, but not particularly motivated/attentive. (Waitress was a young woman more interested in the male co-workers.)
This was a 2-day business trip, so my needs/expectations were not high and I was not disappointed or taken by surprise. I would stay here again, but more likely to look for an alternative next time. But trust me, you could do a LOT worse. The hotel was clean and the bed was comfortable, the room was quiet and dark and I slept very well.
October 2, 2013
Rated 2.0 out of 5.0 by jep1957 stay
there is always something when i stay here. this time they dont have facial tissue in the rooms. last time the internet was out. the internet is not that good anyway. i think i have stayed here for the last time.
October 1, 2013
Rated 5.0 out of 5.0 by RAWDOG222 great location for fedex field
We went to a football game at FedEx field hotel is only about 15 min drive. Hotel was very nice up to date and very clean. Would stay here again for sure.
September 29, 2013
Rated 5.0 out of 5.0 by 2946THOM Holiday Inn/Greenbelt, Maryland
I am very pleased with the highest level of service received on numerous stays (over the past decade) at the Holiday Inn in Greenbelt, Maryland. In sum, this is my preferred location among all of the accomdations options in the Washington, D.C. metro area. The staff is highly courteous and professional. The site is secure, convenient, and the rooms are confortable. I will highly recommend this site to my friends and colleagues.
September 20, 2013
Rated 4.0 out of 5.0 by Colby57 Confirm in eriting via email what's included.
I spoke wirh a eepresentative by the name Ban who told me the rate quoted included breakfast. When I vhecked in I was advised that breakfast wss $10/person. This added $40.00/day to my 2-day trip. I was traveling due to death in the family.
Otherwise it was an enjoyable stay.u
September 12, 2013
Rated 5.0 out of 5.0 by FromQueenCity Excellent Location and Price
I booked the hotel and car through Orbitz. The front-desk was very professional and courteous. The location cannot be better. walking distance to many shops and restaurants. safe neighborhood. it was perfect for me because i wanted to be in the middle between DC and Baltimore.
September 9, 2013
Rated 2.0 out of 5.0 by MR111 Fair
Although staff was pleasant, condition of the room was fair, and the bathroom was not clean. Unfortunately, would not recommend this location.
September 8, 2013
Rated 5.0 out of 5.0 by Iamced It's always a pleasure...
I have been staying at this particular location for quite some time and all I can say is you can never go wrong with that, especially as the neighborhood is so safe and parking availability is more than awesome... all i can say is Give it a try, I bet you will stick to it...
Thanks for everything..
September 8, 2013
Rated 3.0 out of 5.0 by Sissoro Grunge Bar
I have stayed at the hotel several times while moving or visiting my son at the University of Maryland. I find the Hotel convenient and reasonably priced. The welcoming staff are friendly and efficient and the rooms are for the most part clean and pleasant . However after arriving in the evening we where excited to stay at the hotel and enjoy the bar and some food . When we went to the bar we ordered some bar food and drinks . The food was disgusting , and the bar was broken,dirty and had several fowl orders.
September 4, 2013
Rated 1.0 out of 5.0 by Nnnny Disappointed
The hotel needs updating, it is old and for the most part appears unclean. The grout between the tiles in the bathroom floor of my hotel room was missing and made it uncomfortable to walk on. As an immediate fix I used a towel to cover the flooring.
I will not be returning to this facility.
September 2, 2013
Rated 4.0 out of 5.0 by GRACE77 GREAT EXPERIENCE
Mr. E (Manager) assisted in rectifying an issue I had. Once this was resolved I must admit it was uphill from there. We will continue to stay at this hotel and highly recommend it!!! The rooms are clean and comfortable. They offered hot beverages in the lobby which was indeed appreciated.
As a Travel Agent I will continue to send my clients to your hotel and your sister hotels. Thanks again for an enjoyable stay.
August 26, 2013
Rated 5.0 out of 5.0 by PatC10 Awesome
We were in town for a Redskins game. The hotel met all of our expectations. Close to FedEx field, The room was nice and spotless. We had lunch by the pool and breakfast the next morning, would highly reccomend. The staff was very cordial. GREAT place to stay....
August 26, 2013
Rated 3.0 out of 5.0 by Alfie4904 Hotel average Restaurant breakfast expensive and food lousy
The rooms were clean and the hotel help was ok but didn't go out of their way to tell us about the restaurant. When I went to the restaurant, they asked me if I had a coupon. No one at the front desk mentioned a coupon and when I asked them about a coupon for the restaurant for breakfast, the clerk said my room doesn't get a coupon. Even the cheapest hotels have a complementary breakfast. In addition, I paid the $10.00 for the breakfast buffet and it had dried out scrambled eggs, overcooked bacon, and greasy sausage. Definitely not worth $10.00.
If we have to go back to College Park, MD I think we will stay somewhere else.
August 11, 2013
Rated 5.0 out of 5.0 by KRPTraveler Visit to DC
Staying at this hotel helped make our stay in the city great. The staff was friendly and helpful. I recommend this HI.
August 7, 2013
Rated 3.0 out of 5.0 by IllinoisVisitor1 Average looking but clean
The hotel was just average but good for the money. The location was great for access to food and entertainment and it was easy to get to DC.
August 3, 2013
Rated 4.0 out of 5.0 by Happy98 Always a pleasure
I was greeted by Chris on my most recent stay-very nice man. I have stayed here many times and enjoy coming back. The staff is friendly and the rooms are clean (which is a BIG deal). Also a nice location.
August 2, 2013
Rated 2.0 out of 5.0 by Moony362003 Overall
I was only there to sleep because I had a very early flight in the morning. The room overall was ok. The bed was comfortable, I used the microwave and refrigerator which were great to have. However, I had no running water in the tub/shower. No water at all. I didn't realize this until 4am and because I had a flight to catch, I did not have time to call it in and wait for someone to come fix it which forced me to wash up in the sink. The most of the channels on the tv were very fuzzy. I only found a few channels that were clear. Also, I noticed trash on the ground in the parking lot and a old beat up grocery cart. That to me seemed like something someone could go pick up to keep your parking lot clean. I left very early in the morning and intended on saying something to the front desk before I left but there was no one there at the time. I have lived in Greenbelt before and am a true Washingtonian. I am aware of the tourists that we get. I would hate for a tourist to not want to return to to your hotel because of these things I found.
August 1, 2013
Rated 5.0 out of 5.0 by Cookiedory Very, Very, Very comfortable bed
The bed...very, very, very comfortable and the pillows, the pillows were out of this world. I would stay a weekend just for the comfort of the bed, very relaxing.
August 1, 2013