Rated 4.1 out of 5 by 558
Rated 4.0 out of 5.0 by hawi Excellent
The staff was courteous, friendly and helpful. The room was clean and comfortable. I attempted to get a corkscrew delivered to my room but was advised that I would have to come down to the kitchen to open a bottle of wine. The bar/lounge was crowded on Friday and Saturday nights, but the clientele were young and sort of thuggish so I would not patronize it again if I stay at the Hotel. Otherwise, my experience was pleasant.
June 15, 2016
Rated 1.0 out of 5.0 by ThomasDPU Horrible stay--think twice before booking this hotel.
I spent 2 nights in this hotel last week and couldn't be more disappointed with the experience. I was placed in a room on the first floor with the pool right outside my window. The room was dank and steamy. It smelled and the AC couldn't keep up to cool the space. I left my AC unit on 63 degrees all day and it never fully cooled off.
I woke up after the first night of sleep and pulled back the cover to find long, black hairs on my sheets where I had just been sleeping. I do not have long black hair.
Next to the pool was the outdoor dining area where guests could eat and drink until late hours. There was a DJ on both nights and the doors to the restaurant out to the patio were open allowing the sound to travel directly across the pool and into my room. At 11pm I called the front desk to alert them to this issue and an hour later it began to quiet down.
The TV did not work in the room.
There were boxes sitting in the hallway from the time I checked in on Thursday afternoon until the time I checked out on Saturday morning. They appeared to be deliveries for guests and yet they were left unattended in the hallway for 3 days.
Upon check out, I attempted to share this feedback with the front desk however only one staff person was working. After waiting approximately 10 minutes to speak with this person, I gave up and left so that I wouldn't be late for my business meeting.
Needless to say, I won't ever return to this hotel and I caution anyone else considering a stay here.
June 15, 2016
Rated 5.0 out of 5.0 by B B adequate service
overall service was very good except for check in.After being told I would have to wait for an available room I sat in the lobby for more than an hour in plain sight of the clerk.Others came in and checked in.
When I inquired again he completely changed his story about what he said.I have traveled all over the world even in countries where I could not speak the language and never had such an inept check in clerk.
June 15, 2016
Rated 5.0 out of 5.0 by broometiffany22 Excellent
Overall the best stay I've had at all hotels I've stayed at just simply wonderful
June 15, 2016
Rated 4.0 out of 5.0 by BusinessTravelerl2016 Great place to stay when in College Park area.
Stayed at the Holiday Inn while on business travel. The hotel overall was a very positive experience. The staff were very professional, courteous, and helpful. My hotel room was clean and comfortable. I was able to come back to my room and relax in a quiet and comfortable space. Thank you for a pleasurable stay!
June 14, 2016
Rated 5.0 out of 5.0 by KaitieBear Affordable for the area, Nice renovations
The lobby is lovely. It is very close to public transit and major thoroughfares for tourism. There is also a nice pool and some greenspace. Plenty of parking. And free kurig-style coffee in the lobby all day.
The room also seemed to be recently renovated, except for the bathroom door, toilet seat and shower. But everything was very clean and the walls are thick enough that we had to set up a cell phone baby monitor to hear the baby cry in the next room over. The AC/Heat fans are able to run continuously also, if you're a white noise lover like us.
June 9, 2016
Rated 2.0 out of 5.0 by Jeff318 Not a great stay
Good location but the hotel was not up to standards
June 7, 2016
Rated 4.0 out of 5.0 by jeaniejacktravel convenient location and comfortable bed
This is a nice property and a convenient location. Most of the staff were exceptionally nice. The property was clean, except for what seemed to be a milk dud on the floor beside the bed. I didn't touch it.
June 3, 2016