Rated 4.1 out of 5 by 77
Rated 5.0 out of 5.0 by Sherry2437 Enjoyed a comfortable room and felt safe...
My husband and I enjoyed our stay at this location. The room was comfortable and quiet. To be honest, we were quite apprehensive about staying in Hyattsville but we were pleasantly surprised at the extent this Holiday Inn takes to ensure the safety of their guests. After dark, you must be buzzed in by front desk security and you must use your room key to utilize the elevators. Also, the parking lot is kept well lit. We have already decided that this is where we will stay our next trip into DC. Very happy with the quality, security, and value. Thank you.
Sherry N. Eastern Shore Maryland
February 26, 2014
Rated 5.0 out of 5.0 by Arthur07 Excellent customer service and cleanliness.
Absolutely loved it!
Staff was kind and beyond awesome.
I was completely satisfied with my stay and so was my family.
February 13, 2014
Rated 5.0 out of 5.0 by Badandgood1 I'll Be Back Again!
everything was excellent nice clean and the hot breakfast in the morning excellent and the gym room was good after a meal lol
customer service was awsome.
February 8, 2014
Rated 4.0 out of 5.0 by desi88 always enjoyable
Every time I come here(once month) its a great experience staff is very friendly rooms always clean the vending machine took 2 dollars from me and when I told them they replaced my money right there feel very safe coming into the hotel after hours
February 4, 2014
Rated 5.0 out of 5.0 by TM122013 Everything was fantastic!
My family and I were visiting from North Carolina and absolutely LOVED everything about this hotel---the staff, cleanliness, delicious breakfast and location. We will definintely be staying here again.
December 27, 2013
Rated 3.0 out of 5.0 by MAUDIE GOOD LOCATION
THE LOCATION IS GOOD. LOTS OF PLACES TO EAT & SHOPPING NEARBY. STAFF WAS GREAT & FRIENDLY. ROOM WAS RUN DOWN. HAD A GOOD BREAKFAST. WISH THE ROOMS WERE A LITTLE BIT MORE UPDATED AND CLEAN. NOT THE BEST HOLIDAY INN EXPRESS BUT NOT THE WORST EITHER.
December 16, 2013
Rated 4.0 out of 5.0 by Erik4000 Good value
I stayed there with my family and we liked the beds were good and the bedroom was clean all the hotel was clean and my children liked the breakfast. It wasn't noisy. I would recommended to a friend.
December 5, 2013
Rated 4.0 out of 5.0 by Hbow36 Clean and very comfortable room!
At first was somewhat worried cause of some of the reviews. We stayed 3 nights and have nothing to say but good things. The staff was very friendly always greeted you when you came and left the hotel. The room was very clean, carpets were clean washroom was super clean i really have nothing bad to say about our stay. I choose this hotel cause i was going there with my kids for the 9'ers vs Skins game and the place was a 15 min drive to Fedex Field and 15 min drive to downtown Washington. It was the perfect location. Felt safe when coming in at night in the area, but to that respect we went from the hotel parking to the hotel.
All in all a great experience and would stay there again without any hesitation.
Oh yeah free breakfest was good too :)
November 29, 2013
Rated 5.0 out of 5.0 by Boxboy1 Great time.
Had a great time. Breakfast was great and staff was helpful.
November 12, 2013
Rated 4.0 out of 5.0 by Jones411 The bed was confortable and the room was clean
I would stay at that property again because of it's location to other key sites
October 30, 2013
Rated 5.0 out of 5.0 by BrooklynBorn Hyattsville HI Express
The hotel was easy to get to as it is right off the BW Parkway. Clean and comfortable. Good breakfast selections, refilled as needed by staff on hand in the dining room. Had maintenance issue with room which was quickly resolved. Only negative comment is that parking spaces in the lot are very narrow and vans or pick-up trucks that were staying within the lines were tight on the edge and doors were easily blocked. There is plenty of parking room and the spots are designed for sub-compacts not full size vehicles.
October 17, 2013
Rated 5.0 out of 5.0 by CDK4 Surprise
We were expecting an okay experience at this property. Basic but low level. The experience from check-in to check out was great. Great information in the "key folder", breakfast time, wifi code. Outstanding room and the breakfast selection was great especially the pancake machine!
October 16, 2013
Rated 5.0 out of 5.0 by steveo1223 Very Nice front Desk folks and a very enjoyable stay
My family and I stayed at this hotel during a recent trip to the Washington DC area for vacation. The front desk folks were very pleasant and helpful and provided free transportation to the closest metro station (the way to go down town for sure-very convenient and cheap). I was very impressed with the people running the hotel. It is not a high end hotel but the staff was very accommodating. If you are looking for vale and a pleasant stay do not exclude this hotel from consideration.
August 26, 2013
Rated 3.0 out of 5.0 by MDDC2013 Bed disappointment
Overall the staff were very helpful. However, you advertise queen beds and we got full size uncomfortable beds. We felt we were gonna fall off. Breakfast was great, maybe add granola cereal for yogurt and a little more variety of fruits, ex., strawberries and blueberries.
August 25, 2013
Rated 5.0 out of 5.0 by knight72 Good Services
I have been staying this hotel the last two years.The hotel staff friendly .Breakfast wonderfull they have diffrent choice.and they provied shuttle to the local area.
August 23, 2013
Rated 5.0 out of 5.0 by medw GREAT HOTEL & LOCATION
To who it may concern
I've been staying in this hotel for weekly business stays. I'm truly amazed since it changed to HIE. The management,staff, housekeeping are GREAT. Very professional and customer service is on point from the time you checkin. This is the best hotel in the area and when I say best I mean it. Had my issues at others. I would recommend this to anyone and have done at times.
August 23, 2013
Rated 5.0 out of 5.0 by only2425 G.M. solved initial problems--very content
I initially had some problems with my stay but after talking with the GM, they were able to resolve all of my concerns. Great staff, great GM.
August 22, 2013
Rated 2.0 out of 5.0 by Schoolnurse New Beds
The beds were not comfortable at all. The room was stuffy.
July 30, 2013
Rated 4.0 out of 5.0 by Visitor2013June Great value, great staff
I stayed in the hotel for three nights in June 2013. The hotel is clean, the staff is friendly and helpful, the breakfast is nice and has a number of options, the gym is nice (two treadmills, one elliptical, weights), and it's only five minutes from a Metro station (takes about 25-30 minutes to get to downtown DC on the subway). The only drawback is the neighborhood - it's not that nice.
July 3, 2013
Rated 3.0 out of 5.0 by Jembc average room
average room, breakfast is to small. parking lot has to be improved.
June 27, 2013
Rated 3.0 out of 5.0 by Jbmd Parking terrible
We stayed at this location so that we could see a concert at fed ex field, when we returned there was no parking. There were two buses parked where cars could park. Also, there was an abandoned vehicle in one of the spots. The tires were flat and the windows we all busted out with broken glass in the spot. We parked way in the back and felt unsafe when walking to the hotel.
June 3, 2013
Rated 4.0 out of 5.0 by NLHendrik short stop
The HI express was a little hard to find. We couldn't point out the sign. This was mainly our mistake. Had we been looking to our right we would have seen it. Very convient is the bar nearby. Avoids drinking and still having to drive. the only downside was that it was an mexican bar. We had have enough of that. The atmosphere in the hotel was very pleasant. Spacious room and fast internet.
Maybe there should be a better place for smokers than just the bench next to the frontdoor.
May 30, 2013
Rated 4.0 out of 5.0 by Mom17 Better than I expected when I first arrived
After an 8 hour drive from Boston I arrived to find that my room was on the first floor, right next to the work out room and directly across from the breakfast room. I was not pleased! I asked twice if we could be moved and was told the hotel was completely sold out and no rooms were available. I was pretty rude to the poor front desk guy - I was so tired! However - I must admit that the room was perfectly quiet. i even slept until 8:30, despite about 15 young teens having breakfast across the hall! I apologized to the front desk guy.
The room was spotlessly clean - recently renovated. I stay in many HI Express' and the room and bathroom were smaller than most, but very comfortable and clean.
I chose this location based on price while checking out colleges for my daughter. Relatively close to DC, and UMaryland but lots of traffic made it longer.
The neighborhood is a bit run down. There are tons of fast food restaurants and a Walmart close by, but no restaurants a step up (Chilies or Friday's or something like that).
Breakfast was quite good, with good selection and very clean room.
April 24, 2013
Rated 5.0 out of 5.0 by Landover72 Outstanding service
Because of tentative bad weather, staff was able to help us with tracking a new driving route to our home using the hotels computer. Took a load off our minds and the new route helped us avoid a snowy journey! Great job!
Also because we were to leave before breakfast one morning, a staff member provided us with a few breakfast items the night before to enable us to "get on the road' early the next morning. Another example of great attention!
March 30, 2013
Rated 2.0 out of 5.0 by Kitty37 Early check in- what a joke
I came a few minutes early and wasn't even able to get a room. It was said no rooms were ready. Check in is at 3 and no rooms available at 2:30. This is in March with no events going on in the area. I will not stay there again.
March 18, 2013
Rated 4.0 out of 5.0 by amp1 Good value, good location
I have recently had 2 business trips to the D.C. area and stayed here both times. Friendly and helpful staff, clean comfortable rooms, good location.
February 21, 2013
Rated 2.0 out of 5.0 by brad8888873 Not the best area
The hotel is not located in a good area of town and the rooms are cramped and small.
February 16, 2013
Rated 5.0 out of 5.0 by Baltimorehun Nice Birthday Get-A-Way!
I reserved a hot tub room to celebrate my birthday in February. The hotel was only a few minutes from downtown DC and was very easy to get on and off the highway from where we went to dinner and drinks. The hotel also had a Walmart right across the street so I could pick up some last minute items which was very convenient! The room itself was beautiful, everything was clean. The suite had a full kitchenette so we had a fridge/microwave and sink area. The staff was friendly and attentive especially the General Manager, Thomas, who made sure our staff was perfect!
February 15, 2013
Rated 4.0 out of 5.0 by Yoda Price performer
Excellent price considering the proximity to DC. Remodel wasn't terribly well done, but prefer the walk in shower to the hotels with tubs. Room was large, bathroom moderate. Overall a good deal.
January 27, 2013
Rated 2.0 out of 5.0 by tom11 uncomfortable bed
Safe door would not close or stay closed. Had to step over it to get into and out of bed.
Called the front desk, left a 6am wake up call and never received it.
Told the desk mgr. on my way out, late for my appt. had a 45 min drive to west side of Baltimore. He checked my phone message & a piece of paper. Apparently person who took the call never wrote it on the wake up sheet.
took the person checking me in at least 15mins, to get me checked in with a confirmed confirmation.
Last but not least. A man so drunk he could hardly stand.
smoking in the lobby. a confrontation with the mgr. the man kept going in & out of the elevators unable to get back to his floor. Had to wait till he got off for the third time before I could chance getting to my floor.
January 21, 2013