Rated 4.3 out of 5 by 237
Rated 3.0 out of 5.0 by Janus Disappointing
I often stay here for the furniture market, but this time I was disappointed in three areas. Firstly I am a platinum member and did not get my points on arrival or even offered a drink. Secondly my bathroom was dirty (room 408) and lastly I requested the shuttle pick me from Tripps restaurant, just less than 4 miles away, as arranged with the hotel receptionist. I waited for over an hour and it did not turn up and I didn't even get a return phone call. In the end I got a taxi back...why offer this service if you do not look after your customers?
Name Janus Cooper
April 24, 2016
Rated 4.0 out of 5.0 by parallex74 Great Service
This is my first time staying at this hotel. At first it was a disappointment as I just arrived from overseas to find the computer was done and there were difficulties checking in . The staffs were very polite and so it was ok. The room is ok but honestly it is a bit old, was hoping it is refurnished better.
I am very impressed with the staff at the front desk and the restaurant. They are very patient and helpful.
Overall the stay is satisfactory.
April 22, 2016
Rated 1.0 out of 5.0 by Designer in Iowa Not a good expeience
I was very unhappy with the cleanliness of the hotel common areas and with the room. The bathrooms look like they went through a bad remodel. The toilet and sink are on top of each other. Not good.
April 22, 2016
Rated 5.0 out of 5.0 by JPVP Business Stay.
Excellent hotel staff knowledge of immediate area for additional customer support.
April 18, 2016
Rated 4.0 out of 5.0 by j hoss Jerry Hoss
Very friendly staff . nice place to stay, I would stay at a holiday inn in the future and when we travel to Myrtle beach we will stay at Holiday in. Nice pool area in Greensboro just wish it where open.
April 12, 2016
Rated 1.0 out of 5.0 by BigT 2007 Unfortunately An Unclean Room
I stay in hotels for my job about 10-12 nights a year. I stay about 5-8 other nights a year for leisure. I cannot every recall staying in a room that had the sanitary issues that this room did. There were curly hairs on the bathroom floor and in the tub. There was a ball of hair on the carpet by the bed and there was hair in the bed on the sheets of one bed. No, I did not report it to the hotel management mainly because I was very sick and did not want to change rooms but it was disgusting. I stayed in the Holiday Inn Express just around the correr from this Holiday Inn about a week prior and it was fantastic but I will not stay here again. I had a 4 day reservation here for July of this year but I changed it to the other hotel. Sorry to have to review this way because I am a Rewards member and like the IHG chain.
April 8, 2016
Rated 2.0 out of 5.0 by Cece1179 Great staff, but facility needs lots of TLC!
The employees were very friendly and super helpful with directions and general information. The hotel itself is in an industrial location. The room was not clean (dust and dirt on the floor) and the condition of some of the furniture was appalling. And the remote control was held together with scotch tape! There are much better hotels located not far from this one.
March 31, 2016
Rated 5.0 out of 5.0 by Bones21 nice experience
It met all of our needs, and was quite comfortable.
March 24, 2016