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Rated 4.2 out of 5 by 111 reviewers.
Rated 4.0 out of 5.0 by Very convenient locale The hotel was very nice inside, however, it could have a fresh refurbish on the oustsite. Staff was very friendly and it was a short drive to downtown NO. July 24, 2014
Rated 5.0 out of 5.0 by Great service Stacie at the front desk was awesome. She went above and beyond to make us comfortabl . July 20, 2014
Rated 5.0 out of 5.0 by More than what was expected I would recommend and have recommended this hotel for anyone, young, old, families. We had a very clean room, staff was great, then entire building as a whole was perfect. Self laundry was great to have. The pool area and pool was very clean. The resturant staff was exceptional as well. Great experience. July 19, 2014
Rated 5.0 out of 5.0 by Great hotel Thanks Trenise for the great customer service! Pool hours are great and the breakfast for the price is good. Clean Hotel and rooms. Thanks July 15, 2014
Rated 5.0 out of 5.0 by BLESSED This was not the location referred, but what a blessing, to have had the opportunity to stay here. To the point we extended our stay one more day, Upon entering the building the smell was awesome with a relaxing smooth feeling, this smell was throughout wish I could of brought it home. I am now a rewards member so I will be looking forward to getting points. Shout out to the entire staff!!! July 13, 2014
Rated 4.0 out of 5.0 by Close location, Great Staff..Nice Stay I really didn't have any expectations going in I 've stayed at many different hotels and resorts, so for the Holiday Inn my only wish was that it was clean. The hotel definitely exceeded my expectations. We were able to get into our room at 8:45 a.m. on ESSENCE weekend! The food at the bar was decent and $3.00 shot specials all weekend, which were a little larger than your normal shots. Sherlinda at the front desk was awesome and she took care of us the entire weekend. The room was clean. We stayed for three nights and each day we left the room was cleaned again. We were asked if there was anything extra we needed throughout our entire stay. The sofa bed was smaller than we thought, it was more like a twin. Other than that the hotel was great. They called a cab service every time we were departing, even at 1:00 a.m. and also made sure we had service back to the airport. Next time I would probably stay closer to downtown just because of the cost of cabs, I even had a rental I drove in the day, it was just costly for this already expensive weekend, otherwise I would definitely make this my first choice!!! Great Job Holiday Inn New Orleans July 11, 2014
Rated 5.0 out of 5.0 by Essence Festival My friend and I booked our hotel through IHG services. There was a mix up with the booking processes. However I was frustrated the guest service representative (Ms. Teresa) remained calm and polite while we attempted to get clarification on our reservation. Ms. Teresa went above and beyond to assist us in rectifying the situation. The hotel manager (Mr. Tyler) attempted to contact the IHC services for us and was able to accommodate us so we would not have to shorten our stay. The initial frustration was worth the experience of our stay at the hotel. All staff was friendly and knowledgeable of the area. I would recommend this hotel when visiting New Orleans. The staff and the hotel setting made our trip an enjoyable. However the process of booking with IHC services need some improvement with managing reservation made in advance and insuring that all information is input in correctly as well in a timely manner. July 11, 2014
Rated 5.0 out of 5.0 by Wonderful Staff From arrival to departure, the entire staff at both the hotel and restaurant co-located next door, were nothing less than absolutely splendid, which made my stay all the more enjoyable. July 11, 2014
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