Rated 4.2 out of 5 by 110
Rated 5.0 out of 5.0 by apace Great service
Stacie at the front desk was awesome. She went above and beyond to make us comfortabl .
July 20, 2014
Rated 5.0 out of 5.0 by amy2985 More than what was expected
I would recommend and have recommended this hotel for anyone, young, old, families. We had a very clean room, staff was great, then entire building as a whole was perfect. Self laundry was great to have. The pool area and pool was very clean. The resturant staff was exceptional as well. Great experience.
July 19, 2014
Rated 5.0 out of 5.0 by JMCK Great hotel
Thanks Trenise for the great customer service! Pool hours are great and the breakfast for the price is good. Clean Hotel and rooms. Thanks
July 15, 2014
Rated 5.0 out of 5.0 by Wifie BLESSED
This was not the location referred, but what a blessing, to have had the opportunity to stay here. To the point we extended our stay one more day, Upon entering the building the smell was awesome with a relaxing smooth feeling, this smell was throughout wish I could of brought it home. I am now a rewards member so I will be looking forward to getting points. Shout out to the entire staff!!!
July 13, 2014
Rated 4.0 out of 5.0 by nellybabe85 Close location, Great Staff..Nice Stay
I really didn't have any expectations going in I 've stayed at many different hotels and resorts, so for the Holiday Inn my only wish was that it was clean. The hotel definitely exceeded my expectations. We were able to get into our room at 8:45 a.m. on ESSENCE weekend! The food at the bar was decent and $3.00 shot specials all weekend, which were a little larger than your normal shots. Sherlinda at the front desk was awesome and she took care of us the entire weekend. The room was clean. We stayed for three nights and each day we left the room was cleaned again. We were asked if there was anything extra we needed throughout our entire stay. The sofa bed was smaller than we thought, it was more like a twin. Other than that the hotel was great. They called a cab service every time we were departing, even at 1:00 a.m. and also made sure we had service back to the airport. Next time I would probably stay closer to downtown just because of the cost of cabs, I even had a rental I drove in the day, it was just costly for this already expensive weekend, otherwise I would definitely make this my first choice!!! Great Job Holiday Inn New Orleans
July 11, 2014
Rated 5.0 out of 5.0 by J. Grant Essence Festival
My friend and I booked our hotel through IHG services. There was a mix up with the booking processes. However I was frustrated the guest service representative (Ms. Teresa) remained calm and polite while we attempted to get clarification on our reservation. Ms. Teresa went above and beyond to assist us in rectifying the situation. The hotel manager (Mr. Tyler) attempted to contact the IHC services for us and was able to accommodate us so we would not have to shorten our stay. The initial frustration was worth the experience of our stay at the hotel. All staff was friendly and knowledgeable of the area. I would recommend this hotel when visiting New Orleans. The staff and the hotel setting made our trip an enjoyable. However the process of booking with IHC services need some improvement with managing reservation made in advance and insuring that all information is input in correctly as well in a timely manner.
July 11, 2014
Rated 5.0 out of 5.0 by MNMarine1962 Wonderful Staff
From arrival to departure, the entire staff at both the hotel and restaurant co-located next door, were nothing less than absolutely splendid, which made my stay all the more enjoyable.
July 11, 2014
Rated 3.0 out of 5.0 by Mikeiamunion21 Gretna Location Holiday inn NOLA
OK, I stayed here for business and only need a place to lay my head. This holiday Inn fit the bill for this purpose. There is no Pizzazz about this place and the area location is a bit sketchy but no problems on this stay. We found some trash that had built up behind the nightstand when plugging in our Iphone charger that was NASTY but the room itself looks clean and the Rest Room was just fine. The Bar Staff at night was just Excellent and very accommodating. Excellent deal on the room price. Lowest in town almost.
July 9, 2014