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Rated 4.3 out of 5 by 172 reviewers.
Rated 5.0 out of 5.0 by OUTSTANDING Front Desk and Bar Staff I cannot say enough with regards to your staff - Theresa Vicnair is incredible. She makes that Holiday Inn. Theresa in the Bar is OUTSTANDING! In fact your whole staff is incredible (I don't have all their names). Your security staff actually know their guests, they make you feel secure. Thank you for making this frequent traveler feel welcomed and able to relax. October 28, 2014
Rated 5.0 out of 5.0 by Great Place To Stay I highly recommend this hotel especially if you are staying here to depart for a cruise. The price is very reasonable compared to hotels in downtown New Orleans. We drove to Bourbon Street and it took maybe 20 minutes with traffic. Also, it is very close to the cruise port. We were able to leave our car at the hotel for free and only had to pay for a taxi to and from the port which saved about $50. The lobby clerks were very friendly and helpful and the rooms were very clean and modern. I will be staying here again if I ever return to the New Orleans area! October 23, 2014
Rated 4.0 out of 5.0 by Great Staff This is my preferred West Bank hotel. Facilities are clean. The Staff is friendly and helpful. Free Breakfast and 20% discount at restaurant/bar. October 20, 2014
Rated 4.0 out of 5.0 by Very comfortable bed and great service It was what i needed for the short stay I had. It was too pricey I thought although the job paid for it. October 20, 2014
Rated 4.0 out of 5.0 by Holiday Inn New Orleans West Bank I stayed at this hotel for a week in October while on business. I found the location convenienent, the staff very helpful and the hotel well kept. Great Restaurant on site as well. October 20, 2014
Rated 5.0 out of 5.0 by great stay excellent hotel, great service, good location, reasonable price, comfortable bed, good internet access October 16, 2014
Rated 4.0 out of 5.0 by Staff Very friendly and helpful at all times. From the moment I checked in to when I checked out, the staff were warm and welcoming. October 14, 2014
Rated 4.0 out of 5.0 by complete stay There were many wonderful things about staying at your hotel! Sharonda (may be spelled wrong) was the friendliest desk person you have. She called me by name, each time she saw me, and always had a smile. There was a tall African American security guard who was also reassuring. He rode the elevator with me one evening and told me he would be on guard all night :) I didn't know I needed a guard but, great! Breakfast at the Round house buffet was good and the service when I ordered off the menu was amazing! Room was a little cramped in the bathroom but with a round building it was understandable. Cleaning staff was great, we enjoyed the late checkout of 2pm. Even though we ended up staying there the whole time we were in New Orleans. They picked up and restocked and made beds all before we got back each day. Only thing that was not great was the refrigerator in our room. It smelled like mold/mildew and we left one can of soda overnight, in it, and in the morning when we tried to drink the whole can stunk. Needed some baking soda to take out the smell! Otherwise it was in an awesome location for us. We were visiting two friends there and amazingly the hotel was in the middle. Thanks again for a wonderful holiday. Holiday Inn has not let us down so far! October 13, 2014
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