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Rated 4.3 out of 5 by 166 reviewers.
Rated 4.0 out of 5.0 by Staff Very friendly and helpful at all times. From the moment I checked in to when I checked out, the staff were warm and welcoming. October 14, 2014
Rated 4.0 out of 5.0 by complete stay There were many wonderful things about staying at your hotel! Sharonda (may be spelled wrong) was the friendliest desk person you have. She called me by name, each time she saw me, and always had a smile. There was a tall African American security guard who was also reassuring. He rode the elevator with me one evening and told me he would be on guard all night :) I didn't know I needed a guard but, great! Breakfast at the Round house buffet was good and the service when I ordered off the menu was amazing! Room was a little cramped in the bathroom but with a round building it was understandable. Cleaning staff was great, we enjoyed the late checkout of 2pm. Even though we ended up staying there the whole time we were in New Orleans. They picked up and restocked and made beds all before we got back each day. Only thing that was not great was the refrigerator in our room. It smelled like mold/mildew and we left one can of soda overnight, in it, and in the morning when we tried to drink the whole can stunk. Needed some baking soda to take out the smell! Otherwise it was in an awesome location for us. We were visiting two friends there and amazingly the hotel was in the middle. Thanks again for a wonderful holiday. Holiday Inn has not let us down so far! October 13, 2014
Rated 5.0 out of 5.0 by Spacious rooms and friendly staff The hotel manager is clearly focused on customer service. He posted his cell phone number in the elevators so he could immediately address any issues that guests may have. Every staff person was friendly and attentive. The rooms are updated, spacious, and well lit for ease of working. October 13, 2014
Rated 5.0 out of 5.0 by Awesome staff but poor internet. Staff was excellent. my only complaint was the internet. Poor quality. I keep in touch with my family by skype and it kept knocking me offline. I do not know what it would take to correct the issue but it does need attention. October 9, 2014
Rated 5.0 out of 5.0 by Large Rooms We stayed at holiday inn for one night the rooms were really nice and big. the shuttle bus for the heritage festival was really nice.This is the place to stay if you are planning on going to the festival shuttle picks you up at the mall which is right across from the hotel and drops you off at the entrance of festival. October 8, 2014
Rated 5.0 out of 5.0 by Guest Experience Review My review is based upon staying at this Holiday Inn more than one time. We have family on the westbank of New Orleans and school reunions and it is convenient, friendly, and very clean. October 8, 2014
Rated 5.0 out of 5.0 by Nice Stay! My husband and I really enjoyed our stay! Great staff who made recommendations on places for eating and entertainment and the rooms were clean with the exception of having to call staff to change the sheets due to a mystery...Other than that I would definitely recommend this place. Just be mindful it is not located downtown or near Bourbon street, but the ride isn't bad either if you can find decent parking. October 7, 2014
Rated 5.0 out of 5.0 by comfortable and clean Room was clean and very comfortable. The restuarant inside the motel was very slow. Had to send order back, was not done. October 6, 2014
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