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Rated 4.3 out of 5 by 170 reviewers.
Rated 4.0 out of 5.0 by Great Staff This is my preferred West Bank hotel. Facilities are clean. The Staff is friendly and helpful. Free Breakfast and 20% discount at restaurant/bar. October 20, 2014
Rated 4.0 out of 5.0 by Very comfortable bed and great service It was what i needed for the short stay I had. It was too pricey I thought although the job paid for it. October 20, 2014
Rated 4.0 out of 5.0 by Holiday Inn New Orleans West Bank I stayed at this hotel for a week in October while on business. I found the location convenienent, the staff very helpful and the hotel well kept. Great Restaurant on site as well. October 20, 2014
Rated 5.0 out of 5.0 by great stay excellent hotel, great service, good location, reasonable price, comfortable bed, good internet access October 16, 2014
Rated 4.0 out of 5.0 by Staff Very friendly and helpful at all times. From the moment I checked in to when I checked out, the staff were warm and welcoming. October 14, 2014
Rated 4.0 out of 5.0 by complete stay There were many wonderful things about staying at your hotel! Sharonda (may be spelled wrong) was the friendliest desk person you have. She called me by name, each time she saw me, and always had a smile. There was a tall African American security guard who was also reassuring. He rode the elevator with me one evening and told me he would be on guard all night :) I didn't know I needed a guard but, great! Breakfast at the Round house buffet was good and the service when I ordered off the menu was amazing! Room was a little cramped in the bathroom but with a round building it was understandable. Cleaning staff was great, we enjoyed the late checkout of 2pm. Even though we ended up staying there the whole time we were in New Orleans. They picked up and restocked and made beds all before we got back each day. Only thing that was not great was the refrigerator in our room. It smelled like mold/mildew and we left one can of soda overnight, in it, and in the morning when we tried to drink the whole can stunk. Needed some baking soda to take out the smell! Otherwise it was in an awesome location for us. We were visiting two friends there and amazingly the hotel was in the middle. Thanks again for a wonderful holiday. Holiday Inn has not let us down so far! October 13, 2014
Rated 5.0 out of 5.0 by Spacious rooms and friendly staff The hotel manager is clearly focused on customer service. He posted his cell phone number in the elevators so he could immediately address any issues that guests may have. Every staff person was friendly and attentive. The rooms are updated, spacious, and well lit for ease of working. October 13, 2014
Rated 5.0 out of 5.0 by Awesome staff but poor internet. Staff was excellent. my only complaint was the internet. Poor quality. I keep in touch with my family by skype and it kept knocking me offline. I do not know what it would take to correct the issue but it does need attention. October 9, 2014
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