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Rated 4.1 out of 5 by 167 reviewers.
Rated 4.0 out of 5.0 Always having a good time here everything is perfect here service is excellent too July 3, 2014
Rated 5.0 out of 5.0 by 房间大,性价比好 周边环境很方便。服务人员态度热情。靠电梯的房间,稍微有点吵,靠里面的房间更安静一些。夏天用游泳池很舒服。健身房也不错。 July 2, 2014
Rated 4.0 out of 5.0 by 性价比高,非常舒适 整体环境非常好,客房很大,地理位置较好,出行方便;但客房清洁度还有待改进,房间中橱门不干净使衣服沾上污渍,后通知客房服务再次清洁就好了,但衣服需要清洗 June 29, 2014
Rated 1.0 out of 5.0 by racist and discreminating staff SANDY the check in staff name "SANDY" in my ten years stay with holiday inn this is 1st time I met so racist and discriminating staff, she is vvvvv racist and rude,i cant find the words to explain my bad feeling this time because of her behavior to me/even I report to her 3 times written but she just show me back vvv rude response June 25, 2014
Rated 5.0 out of 5.0 Clean room and comfortable The hotel room is very clean and big, bed is very comfortable, toilet is big. Staffs is friendly and helpful June 25, 2014
Rated 4.0 out of 5.0 by Great stay The room was spacious and clean, the staffs were friendly and nice. We had 10 days stay and the price was quite reasonable. WIFI was stable and considerably fast. 20 of us had the buffet offered by the hotel, the food was great and fresh, we all have enjoyed. We had used the pool and gym almost everyday, it was also clean more than I expected. One bad thing, the transportation is little hard around the area, it was quite hard to catch a taxi. We had a little issue during my stay but the staff had responded quickly and have it resolved. Overall, I will stay the hotel again next time if I am visiting GZ. June 23, 2014
Rated 5.0 out of 5.0 by 服務熱誠~舒適溫馨 來往內地數年 住過酒店皆要求準四星以上 這裡有的不止是絕佳的地理位置 還包括了服務人員的熱誠 整體的舒適感 到廣東 只住這間酒店 無論隔天要飛多遠 June 21, 2014
Rated 2.0 out of 5.0 房间很大,很舒服 这家酒店什么都好就是大堂登记处服务员态度不好,我是个常客,一年住上三到四次,有时一次住七八天。房间很卫生程度满意。大堂一般,四楼抽烟处不满意,下雨天屋顶漏水,健身房有些旧,游泳池满意。宝安程度很满意,最近感觉很多老员工换新人服务有些不佳 June 21, 2014
Rated 5.0 out of 5.0 by 整体挺满意,工作人员服务态度很棒 去的比较匆忙,晚上差不多九点才到,只是住了一晚,第二天匆匆忙忙的就走了,没有体验很多其他服务,总的来说房间比较大,比较舒适,服务人员态度非常热情。 June 19, 2014
Rated 4.0 out of 5.0 by 客房环境舒适 公司的协议酒店性价比高,加入会员后免费的延时退房服务比较贴心。世界杯期间看球,酒店提供24小时的送餐服务不错。 June 19, 2014
Rated 5.0 out of 5.0 by 物超所值的假日酒店 酒店位置非常好,处在热闹非凡的上下九步行街中心,和广州酒家、陶陶居、莲香楼等老店很近,吃饭逛街都不错,下次来广州还是首选这家。 June 19, 2014
Rated 4.0 out of 5.0 by 不错的体验 出差时经常选择入住,酒店设施,服务都不错,唯一就是大厅在二楼,1楼接待处的感觉有些狭小,不够大气,另外就是早上打车太难,哪怕是事先预约也需要等很久 June 15, 2014
Rated 4.0 out of 5.0 by 位置好 位于老城中央,适合旅游入住,周边有诸多广州的老餐饮,出去街对面就是广州酒家文昌店,距离沙面岛也近,不到一公里。 June 11, 2014
Rated 4.0 out of 5.0 by 位于老城区 1. 楼下的步行街晚上有点吵,在10楼都还能听到音乐声。 2. 位置在老城区,去天河有点远。 其他都还OK June 9, 2014
Rated 5.0 out of 5.0 by Wonderful Night In Holiday Inn Guangzhou Shifu Harmony,conform,convenient and safe place to stay. June 7, 2014
Rated 5.0 out of 5.0 by 不错 房间不错,但是给的房间外面很近的地方就是隔壁大楼,不喜欢,我们到的已经很晚了,所以也没有要求更换房间 June 5, 2014
Rated 4.0 out of 5.0 by Great Service From time to time, we enjoy very much on the service of your hotel, every staff is friendly and make us feel like at home. Namely your front desk staff, Helen, Frankie and your cook, Justin are wonderful staff who really enlightened our stay in Guangzhou. Please send our appreciations to them and encourage them to sustain their good effort. Last but not least, the air-conditioning problem in our room that caused us a very bad sleep. This problem is obviously a fatal weakness, especially happened in the very hot weather. If you cannot fix this basic problem, undoubtedly we'll move to a better hotel to enjoy a more comfortable holiday! June 4, 2014
Rated 5.0 out of 5.0 by 位置便利 酒店位置便於旅客出遊,去MTR步行也是十分鐘,沿路上還可Shopping,房間空間感讓人舒適,有免費wifi,員工有笑容,總體來說性價比很不錯的一家酒店。 June 3, 2014
Rated 5.0 out of 5.0 Comfortable experience and great service -Good impression -Value to stay -Clean and tidy room service :) June 2, 2014
Rated 3.0 out of 5.0 by 空調 因廣州潮溼,空調需加強,且不夠冷,常常在裡面睡覺或衣物都不是很舒服,無論怎麼調整都不冷。像假的調節器一樣 May 21, 2014
Rated 4.0 out of 5.0 by Taxi service I'm satisfied the good service in this hotel. However one thing needs the consideration - taxi arrangement. It's too hard to catch the taxi at the hotel. Guess hotel may have the contract some taxi companies to standby in front of entrance. Since my waiting for taxi around 20 mins when check-out... May 19, 2014
Rated 4.0 out of 5.0 by Good Alternate for Canton Fair All the places to stay near the Canton Fair are expensive so we have stayed a few times at this location. The bus will take you to and from the fair so works out great. The food is great especially the spaghetti, burgers and pizza. All the staff are great and are always there to help or answer question. May 8, 2014
Rated 4.0 out of 5.0 by Don't let the entrance put you off This is an excellent hotel with very professional and friendly staff. The breakfast room is excellent and the staff make you feel really welcome. The front entrance to the hotel is appalling. There were Chinese street vendors washing raw meat/chicken pieces down the street - right outside the hotel when we arrived. There are a number of beggars at the door harrassing you for money or trying to sell you cheap 'gifts'. Most of the taxi drivers we used did not know the hotel or where it was located - I guess this is indiciative of Guangzhou taxi drivers instead of the hotel! May 6, 2014
Rated 4.0 out of 5.0 by Canton Trade SHow Nice hotel with great location. Staff excellent, esp the bell hops. Excellent service. I was not allowed on the executive floor even as a Platinum Member. I was told I traded this for an upgraded room but I was not given a choice. The food was very very expensice, but lots of very nice places to eat just out the door and 1/5 the price. Next trip will be at a different property where they recignize the dedicated customer to the chain. Carpets were very very dirty May 3, 2014
Rated 1.0 out of 5.0 by Getting worse and time to move on to another hotel I am staying in this hotel during the Canton Fair for 7 years now and this hotel is getting worse. Although the staff is trying to help but their English is not understandable and poor. So, if you don't know Chinese you are lost in translation. I called the room cleaning to bring me cotton buds, but they brought me a Hamburger instead. Then the room cleaning is not how it was years back. I found drain hair and dirt on the weighning scale, which was not cleaned and removed for 2 days. On the 3rd day I called the front desk to have them removed and cleaned (during Canton Fair, it is almost impossible to change the room). The Restaurant buffet food is getting from year to year, so so. Maybe they should stop offering buffet and increase the selection on their menu. The cooks, who should prepare for you some food at the buffet for you at request have a look in their face like, "please don't talk to and bother me". Then I wanted to book a table at the famous Guangzhou Restaurant next to the hotel, where I traditionally always have my dinner with business partners, but this time they refused to help me to make a reservation at the front desk. The reason stated was, that they don't have the number of the restaurant. So much, for the time of internet and smartphones, where you can easily check. Just to note, this Guangzhou Restaurant has been her in the Area (just a few steps from the hotel) for over 90 years. Just to note once more, before it was possible and before they had the number and helped me. As before I very liked to stay at this hotel, even the shuttle bus trip to the exhibition center takes approx. 1 hour, it was really good, the service was first class (the staff could even remember old guests, and because I like the location. So, after 7 years, I think it is time to move on to another hotel. For the price of a room in this hotel, the brand and the quality standard, you should expect more and you can. April 24, 2014
Rated 5.0 out of 5.0 by Bath room I would like to see they can change the better quility of the shampoo & conditioner , bath gel , as least on the exccetive level . April 22, 2014
Rated 3.0 out of 5.0 by Good for a local stay i stayed at this property during the Canton fair. The hotel staff were great and could not ask for better service from the staff. The area where the hotel is, gives a good feel of the local area. The shop and food offered in this area is OK for local residence. I'm not too sure for a international visitor staying here. I was here for a exhibition, i think if i was here for tourist reasons i may have been in the wrong area. Overall, it was a good stay, I may stay here again if I am to visit the Canton Fair again. April 22, 2014
Rated 4.0 out of 5.0 by 房間夠大, 牀很軟, 很舒適 一般國內酒店的牀比較硬, 很不習慣. 所以很少到國內旅行. 但 Holiday Inn 所提供的牀很合適我的要求. 晚上睡得很OK. 而且位置都很方便. 晚上到樓下行街, 已經什麼都有得買 . 第二朝, 一早到對面廣州酒家飲茶, 都好方便.所以每次到廣州都會 選這裹. April 22, 2014
Rated 4.0 out of 5.0 by 体贴细心 位于广州市中心,饮食很方便,酒店环境如同其他假日酒店一样优秀,整体服务满意,尤其顶层游泳服务生,可爱细心,很满意。 April 20, 2014
Rated 3.0 out of 5.0 by experience local life, but dont drive there Very close to local shopping area. Although nothing fits my needs, its still good to see how local people live. Great chance to try some very typical local food. Requested to upgrade to club floor but not answered, though my rate already includes breakfast. Room is big but not elegant. Its quiet anyway. Key problem is driving there. Hard to find is one headache. High parking fee is another. Its rare to charge hotel guests for parking in china. Not recommended if you drive there. April 10, 2014
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