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(e.g. Jun-29-2015)
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Rated 4.3 out of 5 by 370 reviewers.
Rated 4.0 out of 5.0 by Good location, Comfortable bed Overall the stay was good. Check in service was great. The staff was very professional and accommodated to our request of connecting rooms. Indeed, this gave an excellent first impression. However, there are 2 matters which we would like to feedback: 1. Room 1123 was smelt with tobacco odor when we first stepped into the room. The smell subsided the next day. 2. Poor communication between the front desk and the F&B staff. My father handed over his medical box to the front desk staff during the check in and requested for the box to be kept in the freezer. However, during our departure, it took about 30 minutes to locate for this medical box. I was displeased with the front desk lady in passing this message to locate for the item. Knowing that the taxis were waiting to pick us to the airport, the lady front desk staff did not pass down this message immediately. She waited for the return of this same bell boy who trolley our luggages to the taxis and instructed him to the F&B restaurant to look for the medical box. The bell boy effort in helping us search for the item is commendable. Other than the above, the overall stay was good. June 29, 2015
Rated 5.0 out of 5.0 by ホテルスタッフのきめ細かなサービス フロントデスク、ポーターは細かな要求にも笑顔で答えてくれ、ハウスキーピングも部屋えお空けるのが遅くなったり、水の追加をたのんでも笑顔でしてくれた。どのスタッフも笑顔での対応で嬉しかった。 June 25, 2015
Rated 4.0 out of 5.0 by 冷氣孔漏水 感謝 貴店為我們升級到行政樓層,住房號碼1120,玄關走道的冷氣孔會滴水,雖不影響使用,但總覺得奇怪~ June 25, 2015
Rated 2.0 out of 5.0 by Good Hotel Room and view is good. I hope they can improve the taxi service. Different people ask me to different staff to call the taxi. I understand it is difficult to call taxi in Guangzhou. Hope they can make some improvement of this area. June 22, 2015
Rated 4.0 out of 5.0 by 都不错,比预想的要好很多了,超出我原来的概念 之前出行一直没有选择入住假日的各类酒店(想像中的假日,大概只能是一般的三星,会比较差,因为这次朋友选择的关系,入住,相对来讲,比起想像中的已经超出我原来的概念,还好,比我想得要好了。(当然很大一个原因,是酒店工作人员为我们升级了) 酒店大堂也算有空间,房间面积也可以,卫生设施也还好,其中一间入住卫生间与卧室中间有衣柜隔断,非常满意,同住者使用互不受影响。 工作人员也很清爽干炼,动作很快,赞! June 22, 2015
Rated 5.0 out of 5.0 by 工作人员很nice 酒店门口礼宾部的JACK,很耐心,友善。 很喜欢位于顶楼的泳池和健身房。 喜欢房间的亮色家具。 位处上下九步行街,但是隔音很好,完全没有楼外的噪闹声。 June 22, 2015
Rated 4.0 out of 5.0 by Good Location Good location for shopping, easy to walk around the area, over all is good, will stay Holiday Inn again. Due to the open dinner area, entry the lobby (level 4)as a smell of BBQ. June 21, 2015
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 酒店离地铁站除了有一点距离外,其他条件都很好,楼下就是闹��区,几家有名的小吃都在楼下,很方便,房间环境舒适度很好。 June 17, 2015
  • 2015-06-29T11:51:15.368-05:00
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  • loc_en_US, sid_GUHSF, prod, sort_default
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