Rated 4.2 out of 5 by 170
Rated 4.0 out of 5.0 by Busy lady 123 Bed comfortable service was great
Beds were comfortable. Didn't use the pool as the lobby and surrounding area was very cool due to the cold temps outside. Room overlooked the pool. Not a lot of selection for meals at the restaurant.
March 2, 2015
Rated 5.0 out of 5.0 by Lisa8991 Excellent service and clean comfortable room.
I stayed at the Holiday Inn in Guelph on a recent business trip. All I wanted was a comfortable room and a good night sleep. I was not disappointed and would gladly recommend the Holiday Inn in Guelph for either business or pleasure. The staff was helpful, the room was very clean and newly decorated. The bed was very comfortable and the room service was excellent.
Thank you for the comfortable stay!
February 24, 2015
Rated 4.0 out of 5.0 by Craigo76 Holiday Inn Guelph
Hotel was clean and the rooms were as advertised. The front desk staff was helpful in finding us a restaurant for dinner.
My only complaint was the 15 minute in-room phone call to my wife that cost nearly $45. Found the charge on the final bill received under the door in the morning. Seemed a bit extreme and was told that nothing could be done about it.
Overall, good experience, just use your cell phone to make your long distance calls.
February 23, 2015
Rated 2.0 out of 5.0 by lightsleeper88 great service, thin walls
Very thin walls that transmit both noise and vibration. Lousy tv. Fantastic staff, though.
February 23, 2015
Rated 5.0 out of 5.0 by Busy Travel Friendly proffessional staff
Fast and easy check-in/out ,friendly and helpful. Greetings with smiles and non rushed assuring everything is complete.
February 16, 2015
Rated 5.0 out of 5.0 by Marmoto Comfortable, consistent
I stay at this hotel once a month because it is consistent and works well for my travel needs.
February 15, 2015
Rated 5.0 out of 5.0 by Barrie Royal's Novice Gir Barrie Royal's Basketball Team
This Hotel is excellent! We have been staying at this Hotel for years when we travel to Guelph for Basketball Tournaments. In fact, where we began registering for only one tournament in the Guelph area earlier on, we now register for two so that our families can experience the stay twice during our season. The Customer Service is beyond excellent. We received a gift bag welcoming us to the Hotel as well as complimentary use of the Priory Room. They truly embrace team stays while balancing the needs of other guests at the Hotel. The lay-out of the Hotel is ideal for groups. There is the Hotel Lobby, seating area on level 2, the pool deck and the balconies which nurtures an ability to socialize as a larger group. If you have younger aged children and you stay in a room overlooking the open concept areas noted above, you can see your child anywhere in the Hotel. Even the elevator has a glass window! The comfort of the room is amazing as well.
The only suggestion I would make is to focus a bit more on the cleanliness of the front lobby. Having said this, I witnessed Hotel staff mopping several times as we were coming and going from the Hotel. Also, I would recommend reviewing the strength of chemicals used in your pool. I realize the importance of the use of chemicals but for the first time this year, quite a few of our girls developed rashes from the strength of the chemicals used to the level that some parents did not allow their children to swim the second night of our stay. The pool also had a cloudy appearance to it. You could not see the bottom when viewing the pool from above. This year is the first year this happened. Past years have been fine.
We look forward to staying with you again in years to come! Thank you for a great experience.
February 12, 2015
Rated 4.0 out of 5.0 by jackie1234456233 Good
This is a good hotel, good location and nice rooms
February 12, 2015