Rated 4.1 out of 5 by 84
Rated 5.0 out of 5.0 by rt2rt desk customer service excellent
I travelled with two grandsons
I was greatly impressed with the desk clerk, I do not have the young ladies name but she was very poised and helpful.
We did not dine within the hotel, so I cannot rate that
Newspaper a nice touch
thank you will stay there again
August 17, 2014
Rated 4.0 out of 5.0 by LuvVancouver Great stay for work in Guelph
I stayed at the Guelph Hotel and Conference Center for the first time for 2 nights in August. Front desk staff were great and the breakfast buffet was good. My room faced the pool, so I didn't have an outside view. I would ask for another room the next time I visit. Overall, a very nice hotel.
August 17, 2014
Rated 5.0 out of 5.0 by jane78 Great stay
Great hotel. Have been there twice and enjoy the openness of the layout. The food is great, however, there aren't as many items on the menu as there used to be. Quite a limited selection. Also, I wish the pool opened earlier than 8am. I had hoped to go for a swim before heading out for the day. Other than that, wonderful, relaxing stay :)
August 13, 2014
Rated 5.0 out of 5.0 by Jem321 Friendly Service and Comfortable
I was travelling with children and the staff were accommodating and actually gave my youngest child a free toy. The buffet breakfast was excellent !! Very clean and comfortable.
August 13, 2014
Rated 4.0 out of 5.0 by tcr5 Comfortable overnight stay
I stayed at this hotel for one night and found the room better than expected for the price. The bed and pillows were some of the most comfortable I have experienced and I had a great night sleep. I did not use any of the amenities as my stay was brief but everything appeared clean and maintained. I would stay here again.
August 12, 2014
Rated 5.0 out of 5.0 by noname123456789 great rooms
an enjoyable stay the staff was great the food was tasty
August 11, 2014
Rated 5.0 out of 5.0 by SPONTANEOUS Comfortable bed and great service
Mandy at front desk was great. Our suite was spacious, clean and comfortable with a balcony overlooking the pool area. Wish you still had your hot tub. However all enjoyed the pool.
The hotel has gone through a major renovation since our last visit. Good job! This location is great for shopping, as it is beside the Stone Road Mall, and within walking distance to restaurants.
August 5, 2014
Rated 4.0 out of 5.0 by RoadWarrior76 Friendly Staff
Travelling on business, stayed 3 nights. Friendly staff, nice facility, clean room. Slow elevator, I was not recognized as a Platinum Rewards member which I see as a big deal, Wifi provided as free even for Platinum members is basic 2-3mb and seemed unstable, at times it was ok, other times it was terrible and could not be used for VOIP calls. It was an expensive per day fee to upgrade to a faster service which I feel should be provided free, especially to Platinum members which do a lot of business with HI hotels. For business travelers especially international business travelers internet access is our lifeline and is a basic need.
August 1, 2014