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Rated 4.2 out of 5 by 119 reviewers.
Rated 5.0 out of 5.0 by Staff were fantastic Great Staff Service. Comfortable stay. Home away from Home. THanks you :) October 2, 2014
Rated 5.0 out of 5.0 by Very clean, great food and wonderful staff. Staff went out of their way to make our stay enjoyable. Food was exceptional (dinner). Great hotel and we are coming back again next year. October 2, 2014
Rated 4.0 out of 5.0 by friendly, helpful staff clean, quiet, very helpful staff, everything we needed was right there. The room we had was very small, needed a cot but it would not fit in the room.Breakfast buffet had a good variety. October 2, 2014
Rated 5.0 out of 5.0 by Overall very good and comfortable As I have mentioned before that everything was top notch including the staff and the hotel in general October 2, 2014
Rated 3.0 out of 5.0 by Cost vs other locations Cost of this hotel vs others in Toronto area quite high October 1, 2014
Rated 4.0 out of 5.0 by Great Service, better in area First time i stayed in this hotel, it was in the suite, which was new and well done. This time i was upgraded to a king room. The room was pretty dated. Last time i stayed in guelph we stayed at the new staybridge suites. That hotel was new and had a better room layout for approximately the same price point. Staff here were super friendly. Breakfast seemed expensive so we ate offsite. September 30, 2014
Rated 4.0 out of 5.0 by Excellent service Have stayed at this hotel many times over the past few months and have to say that I am very impressed with their customer service. Nadine and Scott in the cafe/bar are absolutely wonderful at taking care of your food and drink needs. The reception staff are all uniformly excellent at check-in. And, the rooms I've been in are always clean and neat. Will continue to stay here. September 29, 2014
Rated 5.0 out of 5.0 by Nice facility Comfy bed, good black out curtains, bfast not included but decent offering on buffet. Ordered off menu and service was lacking a little. Not used to people ordering off menu I think. No coffee to go, had to order from restaurant. Should have an urn with togo cups but not avail here. Good location, close to plenty of restaurants, and bars, and mall. September 29, 2014
Rated 4.0 out of 5.0 by Much quieter than I expected Good reception at check in,room was a good size,clean and quiet. September 28, 2014
Rated 4.0 out of 5.0 by Super Service The staff and management get right to the task to make me feel comfortable. When serving pancakes with syrup,(which I love) make sure someone keeps checking the outside of the syrup dispenser bottle. I can become a sticky mess to pick up and pour the syrup onto the pancakes. Just a simple wipe down occasionally would be great. September 23, 2014
Rated 4.0 out of 5.0 by Friendly staff I stay here every time I am in town. The staff is friendly and the amenities are consistent. September 19, 2014
Rated 5.0 out of 5.0 by great value in Guelph Close to everything. Had a banquet night service and food was more than you would expect and the value was amazing. No need more it's all a the the HI we have known all along. September 17, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great front desk. front desk very helpful and knowledgeable, and very efficient and friendly.. September 11, 2014
Rated 4.0 out of 5.0 by Wedding visit We were in town for my sons wedding. Room was well outfitted with a king bed and non-smoking. Front desk was helpful. Parking great and access/egress just fine. Across from a mall so that helps, and close to major roads. We used the pool a lot, bit heavy on the chlorine. Plenty of hot water in the bathroom. Lots of towels, even my wife couldnt use them all. Minor negatives. Although I was fine, my wife complained that the bed was too hard. The elevators are the slowest I have ever seen. So slow one wonders if you are moving or not. We went for breakfast one day, close to the end of the breakfast opening times. the buffet was poor, cold (eggs), hard (potatoes), and not great. All likely because it was close to closing and didn't want to cook more food that wouldnt get eaten. My wife ordered from the menu and it was better. We didn't go back for another meal. Bathroom sink hardly drains, very slow and the tub plug and tap were styles i wasn't used to, worked fine once figured out. Another slight negative, we had a patio door which was also the window but it overlooked the pool so we didn't get much natural light and had to have the room light on a lot. Would i go back again? Yes. September 4, 2014
Rated 4.0 out of 5.0 by Very nice hotel experience Nice, clean, affordable, friendly staff. All in all a pleasant stay. September 4, 2014
Rated 5.0 out of 5.0 by Fantastic Hotel Great hotel staff and property. Conveniently located near U of G and mall. September 4, 2014
Rated 4.0 out of 5.0 by Complimentary Breakfast It would be great in the hotel offered a complementary breakfast. When I travel I find a like small breakfasts but it is difficult and time consuming to have to order one. A complementary buffet breakfast would be great. September 3, 2014
Rated 5.0 out of 5.0 by Comfortable bed nice pool Have been staying here several times a year for the past four years. Always had a great experience. Really like the atmosphere and the proximity to everything. Great breakfast buffet. September 2, 2014
Rated 5.0 out of 5.0 by Above and beyond While staying we asked to use a boardroom for a small meeting. We are given one at no extra charge. September 2, 2014
Rated 5.0 out of 5.0 by Service The staff is friendly, efficient and responsive to our needs. My husband left his shaver and we are very impressed and thankful the way the Desk Manager, Mandy handled it from start to finish. August 30, 2014
Rated 4.0 out of 5.0 by clean nice hotel. It was clean, comfortable, quiet, and friendly. August 29, 2014
Rated 5.0 out of 5.0 by Best of Guelph! Our 40th Anniversary stay at Holiday Inn, Guelph was superb - keep up the good work, staff! August 28, 2014
Rated 5.0 out of 5.0 by Comfortable bed, Great sleep Once again Holiday Inn came through with comfort and affordability. August 23, 2014
Rated 4.0 out of 5.0 by Dirty windows I asked for a non-smoking room, and the room smelled a bit like cigarette smoke. It wasn't too bad, but I noticed a faint odour. When I went to open the window, there were countless cigarette butts along the window sill. It was disgusting. August 23, 2014
Rated 4.0 out of 5.0 by Guest Everything was good except mattress was un comfortable and T.V. remote did not work great August 21, 2014
Rated 5.0 out of 5.0 by A grear stay away from home for the family Was a great relaxing stay and the kids had fun at the pool. Fantastic service, great facilities, reasonable costs and would definitely stay again.. August 20, 2014
Rated 5.0 out of 5.0 by Recommended as a olace to stay Enjoyed my 2 night stay. Room very comfortable. Required assistance to directions to a church and staff were prompt and courteous and helpful. I did not have my breakfast there but as I came down the elevator, I could see the see the room and it looked inviting and nicely set up for service. August 20, 2014
Rated 5.0 out of 5.0 by desk customer service excellent I travelled with two grandsons I was greatly impressed with the desk clerk, I do not have the young ladies name but she was very poised and helpful. We did not dine within the hotel, so I cannot rate that Newspaper a nice touch thank you will stay there again August 17, 2014
Rated 4.0 out of 5.0 by Great stay for work in Guelph I stayed at the Guelph Hotel and Conference Center for the first time for 2 nights in August. Front desk staff were great and the breakfast buffet was good. My room faced the pool, so I didn't have an outside view. I would ask for another room the next time I visit. Overall, a very nice hotel. August 17, 2014
Rated 5.0 out of 5.0 by Great stay Great hotel. Have been there twice and enjoy the openness of the layout. The food is great, however, there aren't as many items on the menu as there used to be. Quite a limited selection. Also, I wish the pool opened earlier than 8am. I had hoped to go for a swim before heading out for the day. Other than that, wonderful, relaxing stay :) August 13, 2014
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