Rated 3.8 out of 5 by 12
Rated 5.0 out of 5.0 by Cellarman Would recommend this hotel
We stayed for three nights over New Years Eve and were very comfortable win our room. Some of our family and friends stayed at a competing hotel in Guelph and experienced no hot water and poor service. we were very happy with our experience at the Holiday Inn! Thanks!
January 7, 2013
Rated 5.0 out of 5.0 by Ottawa Easy location to find - lots of parking
The staff was very helpful and the renovations look great. We moved away from Guelph 8 years ago and the staff keeps us coming back whenever we visit.
January 6, 2013
Rated 2.0 out of 5.0 by Bhand up-grade a disappointment
We checked in and were told we had been up-graded to an executive room which turned out to be just a room with sliding glass doors to an interior walkway that over looked the indoor pool. Why disappointing? Because the curtains did completely block the light coming in from the walkway and there was a party going on somewhere that echoed throughout the open concept. Will we stay again? Yes but we will refuse the upgrade!
January 2, 2013
Rated 3.0 out of 5.0 by steveo Wish I'd known about the renos
I'd have given this a good review, except for a couple of things; some fecilities weren't available because of the renovations. Understandable except I wish I'd have known this since the pool was one of the reasons I booked. Plus given that, I thought the rate was a bit excessive.
Also, despite the touted renos I noted a couple of things in the room. The shade on the floor lamp was obviously and visually broken (looked like someone had tipped it over) yet no one in housekeeping had noticed it. Also some chips & cracks in the paint and fixtures in the bathroom. No bother to me, but I know it's the details that set one chain apart from another. Otherwise a comfortable stay. Top marks for the bed.
October 15, 2012