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Rated 4.2 out of 5 by 142 reviewers.
Rated 5.0 out of 5.0 by Friendly staff and nice hotel Staff was comfortable and staff was very friendly. November 3, 2014
Rated 4.0 out of 5.0 by liked the heated tile floor in bathroom I would have preferred the pool in a secluded area instead of the middle of the main floor November 1, 2014
Rated 5.0 out of 5.0 by Friendly Staff and Good Room I was at the hotel for a science-fiction, fantasy and media convention. The staff not only accepted the oddities of this group, they embraced them! Whether it was a menu (very well-priced!) geared towards the convention crowd, or even just staff asking about the convention and what it was about, there was never a feeling of being looked down upon as a "bunch of weirdos". October 31, 2014
Rated 5.0 out of 5.0 by Staff members were very courteous and helpfull and food was very good. The front counter staff, housekeeping staff and restaurant/bar staff were all very courteous and helpful. The room and bed were just fine. The food was very good. October 28, 2014
Rated 5.0 out of 5.0 by Comfortable and great service Comfortable, clean, well appointed room. Friendly courteous staff. Good breakfast, daily. Clean, well equipped fitness facility. Good location. Would not hesitate to recommend to others. October 27, 2014
Rated 5.0 out of 5.0 by Genex great food great staff Clean place lots to do in the area comfortable beds bar service was good October 27, 2014
Rated 4.0 out of 5.0 by Good overall, few minor issues While the overall experience was pleasant, the toilet didn't flush properly; the lever had to be held down for several seconds, and then it didn't have a lot of power. Also, the door to the bathroom didn't have a strike plate on the jamb, meaning the door didn't close properly. October 25, 2014
Rated 5.0 out of 5.0 by october 18 excellent. great staff - friendly and helpful. hotel is well maintained. October 24, 2014
Rated 5.0 out of 5.0 by comfortable bed and pillows liked the choice of pillows--firm or soft. Mattress was comfortable. October 24, 2014
Rated 5.0 out of 5.0 by What a nice place to stay This is a very nice hotel with a GREAT staff. A great hotel to stay on business and a wonderful hotel for the family. October 24, 2014
Rated 4.0 out of 5.0 by 2nd visit as good as the first! Arrived early and room was ready. Especially quiet during evening hours. Great restaurant for breakfast. Fitness amenities all working. Extremely efficient check in and check out. (less than 5 minutes total). Great location in the city. October 23, 2014
Rated 4.0 out of 5.0 by Holiday Inn Guelph The location is within walking distance to a mall, banking, food, etc. The room was a typical hotel room- nothing special, although the bathroom floor was heated which was REALLY NICE!! We were told our room was non-smoking, yet the entire floor and our room smelled like smoke. Additionally, the pool was a little too "open" for my liking, as a result, we decided not to swim. October 23, 2014
Rated 5.0 out of 5.0 by Great Service Local Sleeman beers on tap-Perfect Comfortable rooms Good breakfast October 20, 2014
Rated 5.0 out of 5.0 by Quiet Room Mid week stay very quiet in motel no problem with quick service and response. October 18, 2014
Rated 5.0 out of 5.0 by Excellent Food We were there for a wedding. Excellent service all around in every area. Would recommend this location for a wedding reception. Excellent food as well. October 17, 2014
Rated 5.0 out of 5.0 by Our experience at Guelph Holiday Inn This is a stressful time for us as our son is receiving medical treatment in Guelph. We really appreciated that our stay at this hotel was without problems and that everywhere was so clean and the staff so helpful and friendly. This really helped! Thank You October 15, 2014
Rated 5.0 out of 5.0 by Excellent Staff The Staff is extremely friendly and attentive !!! I take my hat off to them !! October 10, 2014
Rated 4.0 out of 5.0 by room items need more coffee and tea no Kleenex in room more comfortable chair needed October 10, 2014
Rated 1.0 out of 5.0 by disapointed with Guelph The only thing that I was very disappointed with was the fact that the level of noise after 11 pm was out of control. I called down to the front desk at midnight to complain about the noise. However it wasn't till 1 pm until the noise subsided....not a very pleasant experience....drove all day....needed sleep....not very considerate. October 9, 2014
Rated 5.0 out of 5.0 by clean room The only thing I found was when I used my Wal-Mart discount I was not entitled to the breakfast Thanks Mykala October 9, 2014
Rated 3.0 out of 5.0 by Nice stay, cheery ambiance (bright atrium, live plants) One sneaky spider snuck into bathroom but aside from that would stay again. Had annoying toilet issue but that was fixed very quickly. Cheery staff, bright atrium for breakfast October 9, 2014
Rated 3.0 out of 5.0 by Outdated furnishings Despite the excellent value, I would only come to this hotel if I absolutely had no other choice given the location. It is in dire need of renovation. The internet is slow, the elevator is slow and the noise level can be quite high when there is a function (wedding, baptism etc...). October 9, 2014
Rated 5.0 out of 5.0 Holiday Inn - Guelph Excellent facilities. Great breakfast buffet. Staff are always pleasant and attentive. Check-in is always quick and accurate. October 6, 2014
Rated 5.0 out of 5.0 by Staff were fantastic Great Staff Service. Comfortable stay. Home away from Home. THanks you :) October 2, 2014
Rated 5.0 out of 5.0 by Very clean, great food and wonderful staff. Staff went out of their way to make our stay enjoyable. Food was exceptional (dinner). Great hotel and we are coming back again next year. October 2, 2014
Rated 4.0 out of 5.0 by friendly, helpful staff clean, quiet, very helpful staff, everything we needed was right there. The room we had was very small, needed a cot but it would not fit in the room.Breakfast buffet had a good variety. October 2, 2014
Rated 5.0 out of 5.0 by Overall very good and comfortable As I have mentioned before that everything was top notch including the staff and the hotel in general October 2, 2014
Rated 3.0 out of 5.0 by Cost vs other locations Cost of this hotel vs others in Toronto area quite high October 1, 2014
Rated 4.0 out of 5.0 by Great Service, better in area First time i stayed in this hotel, it was in the suite, which was new and well done. This time i was upgraded to a king room. The room was pretty dated. Last time i stayed in guelph we stayed at the new staybridge suites. That hotel was new and had a better room layout for approximately the same price point. Staff here were super friendly. Breakfast seemed expensive so we ate offsite. September 30, 2014
Rated 4.0 out of 5.0 by Excellent service Have stayed at this hotel many times over the past few months and have to say that I am very impressed with their customer service. Nadine and Scott in the cafe/bar are absolutely wonderful at taking care of your food and drink needs. The reception staff are all uniformly excellent at check-in. And, the rooms I've been in are always clean and neat. Will continue to stay here. September 29, 2014
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