Rated 4.3 out of 5 by 269
Rated 5.0 out of 5.0 Fantastic Service
Myself and my family have stayed at the Guildford Holiday Inn on several occasions. We first booked into this hotel under extremely sad circumstances due to bereavement of a close family member. The staff at this Hotel have been superb. The people we met showed extreme compassion and care well above expectations. The rooms are great, clean and quiet. The food is good for a 4 star hotel. What makes this hotel different is the people that work within it. We would like to express our sincere gratitude to all the staff, especially the hotel and reservation managers as well as Reception and dining room staff.
During this extremely sad time in our lives, the staff at this Hotel made all the difference in the way they accommodated us.
We have stayed at many Hotels throughout Europe but never have we encountered such a fantastic team of people.
Once again if you can pass our Thanks to all your staff.
September 16, 2014
Rated 5.0 out of 5.0 by George999 decent size rooms and pleasant staff
A welcome change from London hotels with space and staff who seem to enjoy their jobs.
September 13, 2014
Rated 4.0 out of 5.0 by Bloggs11 Good hotel
Service I restaurant was slow with not enough staff
September 10, 2014