Rated 4.3 out of 5 by 228
Rated 4.0 out of 5.0 by carlos111 mr
satisfactory, fit for the purpose. warm and friendly staff.
July 18, 2014
Rated 5.0 out of 5.0 by maz0912 OVERNIGHT STAY FOR AN EVENT AT THE HOTEL
Events Manager dealt well with my soecific requests for a larger room. Gave a fair price. Room was spotlessly clean. If any negative it would be that it needed a lick of paint! Otherwise . Would return at similar price but not at full asking price. All staff were excellent
July 16, 2014
Rated 4.0 out of 5.0 by Simonrw68 Lovely room and food very tasty.
A very happy stay, the only unhappy note was the noise through the wall of the neighbouring guest repeatedly shuffling their wardrobe coat hangers.
July 16, 2014
Rated 5.0 out of 5.0 by whyisthissodifficult? Excellent service
Title says it all. Only qibble is that the pillows are like bricks - exec rooms really should have down pillows.
July 11, 2014
Rated 5.0 out of 5.0 by Caz44 Excellent service & well furnished hotel
What a lovely Hotel in beautiful peaceful surroundings. The hotel was clean, tidy & very well decorated.
The staff were so friendly, always checking everything was ok & nothing was too much trouble.
Food was delicious & to a high standard. Breakfast was fresh & always topped up.
Excellent service all round
July 9, 2014
Rated 5.0 out of 5.0 by manlio54 Quiet in the green
Quiet room, perfect location for travelling around and reaching Surrey University (by car or shuttle). Lovely breakfast with self making pancakes.
July 8, 2014
Rated 5.0 out of 5.0 by Susiem Staff so helpful and great relaxing birthday treat
Hotel is very relaxing and staff all keen to help you , swimming area very good facility , room large with living area too ,food very well prepared
July 3, 2014
Rated 4.0 out of 5.0 by 2adults+1child good
Had a good stay. Bed comfy and everywhere clean and tidy. The pool area was disappointing. The pool was dirty (had brown scum around the tiles above the water line). The changing rooms were cold and many lockers were broken. There were no personal changing rooms only one big room. There was a notice to say that they were going to be refurbished at some point in the future. The steam room smelt fusty. Sauna good. The jacuzzi spa wasn't working.
We had an evening meal and a breakfast. The food was lovely and a good choice - buffet style. We felt it was a little pricey though.
All the waitresses and reception staff were very friendly and helpful.
July 2, 2014