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Rated 4.4 out of 5 by 590 reviewers.
Rated 4.0 out of 5.0 by Hotel is o.k. I spent there only one night, so I cannot really say much. I didn't use too many facilities. In general: room was clean, bed was comfy, restaurant is cosy. Food was o.k. Staff is nice. Catering for training was good. It was a bit pricey, but I always have choice, don't I? It was a bit cold in the hotel, though. But maybe it is just me ;-). November 26, 2015
Rated 4.0 out of 5.0 by Wifi quality A free high speed wifi to IHG member is needed as normal wifi is unreachable sometimes! Thank you! November 25, 2015
Rated 4.0 out of 5.0 by Welcoming and great night sleep! Really comfortable bed - love having a choice of pillows. Fitness room way too overcrowded with equipment, but otherwise good swimming pool and leisure services. November 24, 2015
Rated 5.0 out of 5.0 by 2nd stay at this hotel Convenient for the University where we were attending a performance at The Ivy Studio. Less convenient if you need to drive into Guildford but that was our choice. The one way system in the city is a nightmare! Our standard room was large, the bed more than king sized and, overall, well appointed. The bar area is a pleasant place in which to relax at the end of the day. Staff were friendly, helpful and smiling and we were treated like welcome guests. Overall this is a good hotel and we were pleasantly surprised at the cost of the room which was cheaper than other hotels in the area. Breakfast was fine - paid extra as we hadn't pre-booked. November 24, 2015
Rated 3.0 out of 5.0 by Normal Business Comfort Relation price and comfort pretty well. you can use it for business trips November 24, 2015
Rated 2.0 out of 5.0 by Not up to usual Holiday Inn standard The standard was not up to level of Holiday Innhotels generally. The extra bed was just a sheet, pillow and duvet on a couch which i was charged an extra £25 per night for. Although the hotel was not busy there was no suggestion of a room upgrade as a gold card member. November 21, 2015
Rated 5.0 out of 5.0 by Good Hotel but bed and pillows could be better I stay regularly at this hotel and cannot fault the staff, the amenities and my stay in general, however I do wish hotels would invest in a few thick mattress toppers, feather duvets and soft pillows for those guests who need a really soft bed and pillows to have a good nights sleep. Otherwise its excellent. November 20, 2015
Rated 5.0 out of 5.0 by Quality at an excellent price We stayed on a Sunday night. The rates are cheaper then. They offer an extra dinner and breakfast supplement at a total cost of £15 for two people. At that price, our expectations of the quality of the food were pretty low. Not so, both dinner and breakfast were very good and service levels high. November 20, 2015
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