Rated 4.3 out of 5 by 210
Rated 5.0 out of 5.0 by Tim and Jeanna Comfortable, clean hotel
I stay at this hotel once a month and I have rarely had an unpleasant experience. I will continue to stay at this hotel.
December 18, 2014
Rated 5.0 out of 5.0 by MrsSmith55 Comfortable bed and excellent service
Upon my arrival at the Holiday Inn Gurnee Convention Center there was a "small" problem with my reservation and the room that I requested. The night manager on duty corrected the problem with no hesitation and offered me breakfast voucher for the inconvenience. I appreciated his kindness. He followed-up by giving me a call and asking if everything was to me liking. I would come back to this Holiday Inn. He was a professional and gave outstanding custmer service.
December 16, 2014
Rated 5.0 out of 5.0 by mr.vince c cozy envirnment very relaxing
very relaxing, great bar and breakfast area with great service and personnel easy access to airport and great rates, comfortable rooms and beds very appealing lobby
December 8, 2014