Rated 4.5 out of 5 by 69
Rated 4.0 out of 5.0 by Richard1434 2 Night stay
Motel was a good location but did not have enough clean towels when we arrived. Pool and Jacuzzi were fine first night and next morning but on Sunday the Jacuzzi was very low on water and temp of cool instead of hot. Again they were out of towels. We did fine the staff very responsive and helpful. The breakfast area was staffed with only one person who was overworked trying to keep food ready and available for the large amount of guests.
We would stay again but might suggest bringing some extra towels.
August 6, 2014
Rated 4.0 out of 5.0 by Angela S. conference stay
We were scheduled for another hotel which was overbooked so we were sent to the Holiday Inn Express. I was cautious but everything turned out very well from the warm and courteous check-in to a clean, substantial sized room. We were even able to use the breakfast room after hours so socialize with friends before we turned in. This motel was actually closer to the conference site so it all turned out well for us. Thank you.
August 5, 2014
Rated 5.0 out of 5.0 by Josh12 Good price and location
We stayed here for a week while waiting to move. It is a nice, clean hotel with a lot of restaurants and shopping options nearby. I would recommend staying here.
August 5, 2014
Rated 3.0 out of 5.0 by PaulaW Comfortable bed, okay stay
The room was comfortable, I was staying with my two daughters for a local softball tournament. The bathroom area was cramped for the three of us and the tub had a crack in the floor. Unfortunately the community had their annual festival taking place directly across the parking lot, so loud music from the live band on stage, lots of people passing through the hotel parking lot and the parking lot was blocked off from entry by the hotel van. Tough to get to sleep at 11:00 pm with a live band playing across the street. Front desk manager was GREAT, very helpful and cheerful.
July 29, 2014
Rated 4.0 out of 5.0 by Vinny5 Adequate Stay
Breakfast needs to be improved. Not many choices, no fruit.
July 17, 2014
Rated 5.0 out of 5.0 by Juli1509 Pipe city
This was a very nice,clean, up to date hotel! Overall wonderful experience , great staff, HIGHLY recommend other to stay there!!
July 17, 2014
Rated 5.0 out of 5.0 by Eileen66 chicago weekend
Went to Chicago for the weekend and such a wonderful experience at the Holiday Inn Express! Very friendly manager and staff. They were helpful and would definately recommend staying there.
July 16, 2014
Rated 5.0 out of 5.0 by Fabiom Location and good value
Good location, nice rooms, fitness center and good breafast
July 15, 2014
Rated 3.0 out of 5.0 by Momwith3boys Good Value but no frills
The price was good for the quality of the room. My biggest complaint/concern was the breakfast bar. The avalability of healthy options was limited. There was no fresh fruit available. It is a good option if you are traveling with a pet as they are allowed at this hotel
July 9, 2014
Rated 4.0 out of 5.0 by yyt00 房间较大但是早餐不好
July 8, 2014
Rated 5.0 out of 5.0 by AFvet77 My kids LOVE Holiday Inn Express!
We always enjoy staying at Holiday Inn Express, especially our 3 kids! A very well run business, nice staff . Thanks for another great stay.
July 1, 2014
Rated 5.0 out of 5.0 by Diane26 Great Location and Hotel
Truly enjoyed our stay at this location. Great rooms, well outfitted, and very clean!!! Friendly staff and great breakfast. Iced tea at breakfast would only add to the great experience at this hotel. Really close to lots of restaurants and shopping. Easy access to property. Will visit again.
June 26, 2014
Rated 5.0 out of 5.0 by Christine67 Consistent Quality
Having stayed at this Holiday Inn Express numerous times, I have never had anything but a wonderful experience. From check-in to check-out the entire staff is friendly, helpful and competent. I highly recommend this conveniently located hotel.
June 15, 2014
Rated 5.0 out of 5.0 by Jacq47 Great Stay
We always enjoy our stay here when we come to visit family. It is quiet, clean, and very comfortable.
June 4, 2014
Rated 5.0 out of 5.0 Loved My Stay
A huge plus to my weekend. The Staff were very friendly and helpful. They met all my expectations and have gained a for sure referral from me to my friends and family. I'm looking forward to the same service at their other locations in the near future.
June 3, 2014
Rated 5.0 out of 5.0 by daves world Great Staff
Arrived late, night staff was very helpful and understood how it feels to travel long distances and arrive late. Room was very comfortable and quiet. Morning staff was very helpful in giving directions and notification of closed local roads and suggested detours. Will stay here again when in the area.
Thanks so much.
June 2, 2014
Rated 5.0 out of 5.0 by Proud Grandparents Great Value and Stay!
We were thrilled with the quality of the facilities and actually thought it was fairly new. After asking, we found out that the hotel was 10-12 years old but in fact appeared to be new!
Customer service was terrific with all employees with whom we interacted. Great location, close to shopping, restaurants, etc.a Room was very comfortable with comfortable love seat separate from bed.
May 13, 2014
Rated 5.0 out of 5.0 by osha2012 Excellent customer service from staff
The desk staff were very polite and helpful with all of my requests. If I travel to this area in the future I would definitely stay at this hotel. It sits next to a mall with a lot of shops and stores and very accessible to the major highways in the area.
May 5, 2014
Rated 5.0 out of 5.0 by Speedsters friendly, comfortable
The front desk staff, manager were very friendly and helpful.
I enjoyed the comfy room and breakfast was very good.
April 16, 2014
Rated 5.0 out of 5.0 by runnermomto3 Very happy
My girls and I drove in for a weekend visit with my son who attends college in Lake Forest. The room was well beyond my expectation. I have nothing negative to say about this hotel. In fact my girls asked if they could just move into the room. This will be our hotel that we stay at when we visit that area.
April 10, 2014
Rated 5.0 out of 5.0 by Vanimal First time in a hotel with my children (3 and 2 yrs. of age)
My wife and I had a wonderful time with our children at the Vernon Hills Holiday Inn Express. The room was clean, smelled great, the linens crisp, the bathroom spotless-everything you hope for, especially, when travelling with little ones. The hotel personnel were lovely and especially, Karen and Danielle at the front desk. They were genuinely friendly and helpful. We enjoyed the pool which was clean and did not cause any redness in the eyes. Kudos to whomever is in charge of that. We overheard people requesting van service to get them to a destination nearby and though we didn't need that service, we thought it remarkable how easy it was to get transportation (again, with a friendly smile). The room was spacious with the extra seating area. WE SHALL DEFINITELY COME BACK. My parents, who live in the area, recommend this hotel to everyone who's looking for a place to stay. They always wish they could stay too. Lastly, the breakfast was very well done. Five stars all around! Thank you.
April 2, 2014
Rated 5.0 out of 5.0 by Sicilian Gold Great rooms and great service
Hello! We were at the Holiday Inn Express in Vernon Hills, Illinois. There was a group of women having a "girls not out"---a slumber party at the hotel. Well, they were so nice to us and we enjoy our stay. We will be back next year when we do this again. Thank you all at the hotel!
March 27, 2014
Rated 4.0 out of 5.0 by DennisLIowa Fantastic staff and service
There was some miscommunication when we checked in about the pool. We were told the pool/spa were out of order. It led to some confusion and we were planning to check out and move to a different hotel. The front desk staff, especially Karen, were VERY helpful and accommodating, and our stay turned out great.
March 25, 2014
Rated 5.0 out of 5.0 by Moghee Beautiful Stay...
Wonderful Management, excellent staff and beautiful stay
February 27, 2014
Rated 4.0 out of 5.0 by JerryRow61 Clean, comfortable.
We have stayed at this location several times. Each time, we found the rooms and facilities very clean and fresh. The staff has been friendly and helpful. For the price, you can not beat it.
February 5, 2014
Rated 5.0 out of 5.0 by AZBusTraveler Excellent staff, great location and value
I stay here about one week a month and have never had a problem with the room, service or the friendly, knowledgeable staff here. The breakfast eggs could sometimes be better but for the price it is a good value and does include wide selection of bread, eggs, cereal, yogurt and even a pancake machine.
It is located near many restaurants and a large shopping mall with easy access to the tollway. There is also a large indoor pool with spa, workout room, laundry and a happy hour during the week that includes free beer and snacks!
I would recommend it to anyone staying in the area and needing a good hotel.
January 20, 2014
Rated 4.0 out of 5.0 by JennyS85 conviently located
The location was perfect for our needs. The room size was comfortable. Best pillows and bedding that we have experienced.
December 30, 2013
Rated 5.0 out of 5.0 by JerryPhoto Vernon Hills HIX
This location is one of my favorites. We have stayed at other locations in the area but keep coming back here. It is close to shopping and dining. The staff though is what makes this place shine. They go above and beyond what is expected to assist their guests. I do recommend this location.
December 24, 2013
Rated 5.0 out of 5.0 by GoForesters Friendly and Welcoming
My husband and I have been coming to Lake Forest for four years to watch our son play college football. We switched hotels this year because a competitor raised their prices. I could not be happier with this staff and hotel. They have gone out of their way to make each stay wonderful. Thanks for making our visits so nice.
December 12, 2013
Rated 5.0 out of 5.0 by gt1dreaming Great Stay!!
Always a great stay while visiting Vernon Hills. Wonderful staff. Very clean and comfortable rooms. Due for a renovation though:) I would highly recommend staying here while in the Vernon HIlls area.
December 7, 2013