Rated 4.5 out of 5 by 78
Rated 5.0 out of 5.0 by jimmmc2002 The Staff
I love the staffing they are so nice. I wish all your Hotels had the staffing you have in Vernon Hills Ill there a 12 out of 10........
August 26, 2014
Rated 4.0 out of 5.0 by Captain555 Great price - comfortable bed
Great place to stay for business travel. Slept well and check out was quick and easy.
August 22, 2014
Rated 5.0 out of 5.0 by KMunro Very Comfortable and Great Service
Excellent service from Check in to Check out. Room was spacious and exceeded expectations. Was not bothered by Hallway Noise, even being just a couple rooms down from the pool.
Great selection for Breakfast. Lots of room in Breakfast dining area. It was busy, yet still had some empty tables.
August 20, 2014
Rated 5.0 out of 5.0 by OldGnome57 Comfort away from home
I travel frequently for business and I always come back to Holiday Inn Express hotels. They always offer the right amount of comfort and reliability. This stay was no different. Great staff and fast check-in/out.
August 19, 2014
Rated 5.0 out of 5.0 by Navy Granny Comfortable and clean room and great service
Very nice place to stay would recommend it to everyone.
August 18, 2014
Rated 5.0 out of 5.0 by Ross247 Overall we had a great stay!
Friendly, Helpful staff, Good Service. Just need to order more pool towels for this hotel.
August 18, 2014
Rated 3.0 out of 5.0 by MikeAndSteen Little bit of chaos
A one night romantic getaway turned into a little bit of chaos. Had a rewards night stay, so hard to complain about a free night....., but hot tub was disappointing, barely had any water in it. I had called before arrival to make sure the hotel had a hot tub on site, otherwise I was going to cancel. After a long day of travel and shopping, a nice soak was all we could think of. So our goal of relaxation was hard to achieve when we only could soak from the knees down. Hotel was very crowded so pool area was the same and very loud. Breakfast was more chaos. Overall, okay.
August 13, 2014
Rated 5.0 out of 5.0 by kathy d Nice rooms and great staff
We were in tw0on for a funeral and the staff was able to have our rooms ready in time for us to change and make the funeral. We had an adjoining room with our son and granddaughters who also liked the accommodations. We will stay here again if we're visiting friends in this part of IL. The location was convenient for our needs. Thank you to all the staff for the great service.
August 13, 2014
Rated 3.0 out of 5.0 by kkg1215 Credit card and breakfast
The desk clerk charged two of our credit cards with our stay and I had to deal with my bank and have the desk clerk call my bank to clear up the error. They ran out of breakfast for my family, and when I went up to the desk clerk to tell them, she just said I am sorry there is nothing we can do.
August 8, 2014
Rated 4.0 out of 5.0 by Richard1434 2 Night stay
Motel was a good location but did not have enough clean towels when we arrived. Pool and Jacuzzi were fine first night and next morning but on Sunday the Jacuzzi was very low on water and temp of cool instead of hot. Again they were out of towels. We did fine the staff very responsive and helpful. The breakfast area was staffed with only one person who was overworked trying to keep food ready and available for the large amount of guests.
We would stay again but might suggest bringing some extra towels.
August 6, 2014
Rated 4.0 out of 5.0 by Angela S. conference stay
We were scheduled for another hotel which was overbooked so we were sent to the Holiday Inn Express. I was cautious but everything turned out very well from the warm and courteous check-in to a clean, substantial sized room. We were even able to use the breakfast room after hours so socialize with friends before we turned in. This motel was actually closer to the conference site so it all turned out well for us. Thank you.
August 5, 2014
Rated 5.0 out of 5.0 by Josh12 Good price and location
We stayed here for a week while waiting to move. It is a nice, clean hotel with a lot of restaurants and shopping options nearby. I would recommend staying here.
August 5, 2014
Rated 3.0 out of 5.0 by PaulaW Comfortable bed, okay stay
The room was comfortable, I was staying with my two daughters for a local softball tournament. The bathroom area was cramped for the three of us and the tub had a crack in the floor. Unfortunately the community had their annual festival taking place directly across the parking lot, so loud music from the live band on stage, lots of people passing through the hotel parking lot and the parking lot was blocked off from entry by the hotel van. Tough to get to sleep at 11:00 pm with a live band playing across the street. Front desk manager was GREAT, very helpful and cheerful.
July 29, 2014
Rated 4.0 out of 5.0 by Vinny5 Adequate Stay
Breakfast needs to be improved. Not many choices, no fruit.
July 17, 2014
Rated 5.0 out of 5.0 by Juli1509 Pipe city
This was a very nice,clean, up to date hotel! Overall wonderful experience , great staff, HIGHLY recommend other to stay there!!
July 17, 2014
Rated 5.0 out of 5.0 by Eileen66 chicago weekend
Went to Chicago for the weekend and such a wonderful experience at the Holiday Inn Express! Very friendly manager and staff. They were helpful and would definately recommend staying there.
July 16, 2014
Rated 5.0 out of 5.0 by Fabiom Location and good value
Good location, nice rooms, fitness center and good breafast
July 15, 2014
Rated 3.0 out of 5.0 by Momwith3boys Good Value but no frills
The price was good for the quality of the room. My biggest complaint/concern was the breakfast bar. The avalability of healthy options was limited. There was no fresh fruit available. It is a good option if you are traveling with a pet as they are allowed at this hotel
July 9, 2014
Rated 4.0 out of 5.0 by yyt00 房间较大但是早餐不好
July 8, 2014
Rated 5.0 out of 5.0 by AFvet77 My kids LOVE Holiday Inn Express!
We always enjoy staying at Holiday Inn Express, especially our 3 kids! A very well run business, nice staff . Thanks for another great stay.
July 1, 2014
Rated 5.0 out of 5.0 by Diane26 Great Location and Hotel
Truly enjoyed our stay at this location. Great rooms, well outfitted, and very clean!!! Friendly staff and great breakfast. Iced tea at breakfast would only add to the great experience at this hotel. Really close to lots of restaurants and shopping. Easy access to property. Will visit again.
June 26, 2014
Rated 5.0 out of 5.0 by Christine67 Consistent Quality
Having stayed at this Holiday Inn Express numerous times, I have never had anything but a wonderful experience. From check-in to check-out the entire staff is friendly, helpful and competent. I highly recommend this conveniently located hotel.
June 15, 2014
Rated 5.0 out of 5.0 by Jacq47 Great Stay
We always enjoy our stay here when we come to visit family. It is quiet, clean, and very comfortable.
June 4, 2014
Rated 5.0 out of 5.0 Loved My Stay
A huge plus to my weekend. The Staff were very friendly and helpful. They met all my expectations and have gained a for sure referral from me to my friends and family. I'm looking forward to the same service at their other locations in the near future.
June 3, 2014
Rated 5.0 out of 5.0 by daves world Great Staff
Arrived late, night staff was very helpful and understood how it feels to travel long distances and arrive late. Room was very comfortable and quiet. Morning staff was very helpful in giving directions and notification of closed local roads and suggested detours. Will stay here again when in the area.
Thanks so much.
June 2, 2014
Rated 5.0 out of 5.0 by Proud Grandparents Great Value and Stay!
We were thrilled with the quality of the facilities and actually thought it was fairly new. After asking, we found out that the hotel was 10-12 years old but in fact appeared to be new!
Customer service was terrific with all employees with whom we interacted. Great location, close to shopping, restaurants, etc.a Room was very comfortable with comfortable love seat separate from bed.
May 13, 2014
Rated 5.0 out of 5.0 by osha2012 Excellent customer service from staff
The desk staff were very polite and helpful with all of my requests. If I travel to this area in the future I would definitely stay at this hotel. It sits next to a mall with a lot of shops and stores and very accessible to the major highways in the area.
May 5, 2014
Rated 5.0 out of 5.0 by Speedsters friendly, comfortable
The front desk staff, manager were very friendly and helpful.
I enjoyed the comfy room and breakfast was very good.
April 16, 2014
Rated 5.0 out of 5.0 by runnermomto3 Very happy
My girls and I drove in for a weekend visit with my son who attends college in Lake Forest. The room was well beyond my expectation. I have nothing negative to say about this hotel. In fact my girls asked if they could just move into the room. This will be our hotel that we stay at when we visit that area.
April 10, 2014
Rated 5.0 out of 5.0 by Vanimal First time in a hotel with my children (3 and 2 yrs. of age)
My wife and I had a wonderful time with our children at the Vernon Hills Holiday Inn Express. The room was clean, smelled great, the linens crisp, the bathroom spotless-everything you hope for, especially, when travelling with little ones. The hotel personnel were lovely and especially, Karen and Danielle at the front desk. They were genuinely friendly and helpful. We enjoyed the pool which was clean and did not cause any redness in the eyes. Kudos to whomever is in charge of that. We overheard people requesting van service to get them to a destination nearby and though we didn't need that service, we thought it remarkable how easy it was to get transportation (again, with a friendly smile). The room was spacious with the extra seating area. WE SHALL DEFINITELY COME BACK. My parents, who live in the area, recommend this hotel to everyone who's looking for a place to stay. They always wish they could stay too. Lastly, the breakfast was very well done. Five stars all around! Thank you.
April 2, 2014