Rated 4.5 out of 5 by 95
Rated 4.0 out of 5.0 by HI Macau DOS Nice room
The reception who checked in for me on 22 Apr at around 18:00 was very nice and polite. However, the Duty Manager with a UK pin who standing in the counter at 23:00 was very rude and show impatient when I ask him to check the expiry time of my key. Concierge staffs were eager to help when I asking the location of a starbucks and indicate all starbucks on a map.
April 27, 2015
Rated 5.0 out of 5.0 by １００３ 安心感のあるホテル
April 17, 2015
Rated 5.0 out of 5.0 by ingishi If ALL Holiday Inns were THIS nice...
It's a shame that Holiday Inns in the U.S. have a reputation of being cheap and low-quality. The Holiday Inn in Gwangju is quite the opposite. This was my second visit to this hotel and I'll have to say that it is on par with the nicer 4 star hotels. The staff is very friendly and the rooms are very clean. I travel to Gwangju to visit friends and relatives every now and then and this is where I plan on staying from here on out.
One suggestion would be to offer free breakfast for Platinum members. Two years ago, I was offered complimentary breakfast for my entire family, but was told breakfast was not included with my stay this time. Oh, well.
All in all, this Holiday Inn sets the standard for all the others.
April 2, 2015
Rated 4.0 out of 5.0 by Lydia123 Korean Experience
This hotel was very clean, and the staff was attentive. English skills minimal and the food was very expensive.
The pool and SPA were very nice and the room was comfortable. Not many choices to stay in this city and even though it was out of the way, the staff would call for a cab and they came quickly.
March 25, 2015
Rated 5.0 out of 5.0 by posseydon Very comfortable hotel
This is a good hotel in any way. Gym is perfect, rooms are spacious and comfortable. Whole space is clean and neat. Staff in friendly. Food quality could be improved.
March 25, 2015
Rated 5.0 out of 5.0 Best Holiday Inn Experience
Far superior to any North American Holiday Inn quality and service levels. On par with 4-5 star hotel service level. Similar to Seoul top end hotel in Gangnam.
March 19, 2015
Rated 2.0 out of 5.0 by Sirlancelotgobbo A lemmon !!
My room had no more hot water at 11pm
Bar fridge and kettle with coffee is situated on the ground of the cupboard and is not ergonomically friendly. I stay in many of the group hotels and this is the first time i see this.
I also had an issue with the breakfast. I showed the manager and he said he would look into it. The bacon had black patches on it for some reason.
When i checked out, the front desk said they were sorry and there is nothing they can do.
February 9, 2015
Rated 5.0 out of 5.0 by KhanM Great in Gwangju
Hotel is well located and offers complete service for business with many facilities are located close by. Staff was the best - Very knowledgeable and always helpful. Everything was clean and in proper order.
February 8, 2015