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Rated 4.1 out of 5 by 439 reviewers.
Rated 5.0 out of 5.0 by Leider kein mehr Raucherzimmer Leider kein mehr Raucherzimmer seit fast drei Wochen. Für viele Raucher ist es nicht komfortabell November 23, 2015
Rated 3.0 out of 5.0 by chambre acceptable sans plus le choix d'un hotel est important pour etre en forme lors d'un voyage d'affaires; tout doit donc etre parfait. c'est dommage que ceratins elements du sejour gache l'ensemble du programme November 23, 2015
Rated 3.0 out of 5.0 by Geschäftlicher Aufenthalt Allgemein ein sehr gute Hotel für den Business Alltag. Leider Umstellung auf 100% Nichtraucherhotel, dennoch zu empfehlen. November 21, 2015
Rated 5.0 out of 5.0 by Alles wunderbar Sehr schöner und entspannter Aufenthalt: die Bar könnte etwas früher öffnen und später schließen. Die Heizung müsste mal wieder entlüftet werden. Da die Temperaturen angenehm waren habe ich die Heizung abgestellt. Wenn es mich gestört hätte wäre dieses kleine Problem sicher schnell behoben worden. Hatte einen sehr schönen Aufenthalt Im Großen und Ganzen tolles Hotel. Empfehlenswert. November 17, 2015
Rated 4.0 out of 5.0 Hamburg Trip Nice and comfort as per standard of 3-4 star hotel. Professional staff November 17, 2015
Rated 5.0 out of 5.0 by Geschäftsreise zentral gelegenes Hotel, super Frühstück, angenehmer Aufenthalt November 16, 2015
Rated 3.0 out of 5.0 by HH Zimmer muffeln, starke Gebrauchsspuren an den Möbeln, und Wänden. Hätte mal eine Renovierung nötig. November 13, 2015
Rated 2.0 out of 5.0 by My Last Stay at an Old Favourite! - Poor Eating Choices and Indifference I have stayed here many times before at this Hotel and was looking forward to several business days here followed by a free weekend in what is a marvellous city, and despite it being nowhere central, (you need a car or a taxi into the city as the S Bahn is not even close) , I have in the past made this my #1 Hamburg choice. Having eaten all week for business in restaurants I was looking forward to nothing more than a beer and a simple meal in the relaxing atmosphere of the pub bar which I have done on many previous occasions, but making my way to the Bar Windfang, it was very noticeable that proper food was no longer available and has now been replaced by just a 'snack' menu, and I was informed that if I wanted proper food I would now have to use the Restaurant only, which now had a choice of "a la carte" or a buffet. . The attitude of the service team was very poor as if to say, " too bad - but we have this wonderful restaurant" , # and naturally at Restaurant Prices !# Too bad that someone has decided to remove one of the best features of this hotel without more thought - Customer Choice ! My mood was not helped by three nights of poor sleep due to the unventilated executive room which only appears to have heating and not air conditioning/cooling # the 'thermostat' control wheel was also just going round and round and not doing anything#, and opening a window onto 8 lanes of Autobahn did not help due to the huge noise . I checked out one day early, and sent a mail to the Customer Services Manger and the Hotel Manager expressing my anger at such a different and disappointment, A pity they cant even be bothered to answer a loyal customers concerns with even a courtesy acknowledgment or a further reply. In contrast Breakfast is still Excellent and with an Exclusive Executive Member atrium. Shame the staff cant recognise a Spire member and told me one morning I should not be there despite showing my room key type, as its the executive room. Never again !, I look forward to the New Holiday Inn opening in the City in the near future as a more central, modern location and hopefully the kind of choices expected from IHG Hotels. November 13, 2015
  • 2015-11-26 T14:03:39.355-06:00
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