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Rated 4.1 out of 5 by 304 reviewers.
Rated 3.0 out of 5.0 by Good with decrease We stay in Hamburg for 3 Nights. Sunday Marathon and the days before sightseeing. Overall the Hotel is OK - just one minor and one incomprehensibly thing. The minor thing was the air conditioning is controlled central and makes too loud noises in the night. The incomprehensibly thing I will describe in the following. I asked the concierge whether I coud use the shower in the wellness area after the marathon because we have to leave the room by 12 PM. The concierge answered with no. So I asked after the GM and the concierge explained to me that this is an instruction of the GM. I said that this is incredible. Regrettably the next hihger employee, who sit left from the reception and could listen to our talk, thought to his self that it is not necessary to react. - In the end I used the wellness area of an other hotel where a friend stayed - for them it was ok. This experience blur our Hamburg visit and I can not understand why a Hotel treat the guests that way because finally an event like the marathon is advertising for the whole city and the participant spend money for hotles, restaurants and other activities in Hamburg so that one could expect an obliging service! May 20, 2015
Rated 5.0 out of 5.0 by über meinen Aufenthalt Mein Aufenthalt war perfekt und hatte mich sehr wohl gefühlt. Die Parkgebühren fand ich etwas zu hoch als Hotelgast. May 20, 2015
Rated 1.0 out of 5.0 by Schlechter Service und katastrophaleZimmer Meidet dieses Hotel: -schlechter Service - Schlechte Zimmer Zimmer sind dreckig und versifft. May 18, 2015
Rated 4.0 out of 5.0 by prima Hotel, nur sehr laute Straßengeräusche Es war ein kurzer Zwischenaufenthalt in einem sehr schönen Hotel mit sehr freundlichen Mitarbeitern in Restaurant / Bar, nur an der Rezeption konnte nicht viel Auskunft gegeben werden. Mit dem Bus erreicht man schnell die Innenstadt. May 16, 2015
Rated 5.0 out of 5.0 by Super Zimmer mit toller Aussicht Der Service am Sonntag war sehr gut. Am Montag war dies leider im Frühstücksraum nicht mehr so. May 16, 2015
Rated 4.0 out of 5.0 by Geschäftsaufenthalt gut für Geschäftsaufenthalt, typisches Seminarhotel, etwas abseits direkt an Autobahn, May 15, 2015
Rated 5.0 out of 5.0 by Perfect spot Great service and attentive team. Will be returning soon to this stunning city and for sure, my choice will be again this hotel at Billwerder Neuer Deich. May 15, 2015
Rated 5.0 out of 5.0 by Perfekt Hotel liegt etwas ausserhalb. Von unserem Zimmer hatten wir eine wunderbare Aussicht auf den Hafen von Hamburg. Verbindung mit öffentl. Verkehrsmitteln war optimal und in die Innenstadt keine 10 min. Fahrzeit. Für City-Trips bestens geeignet. Im Frühstücksraum ist es jedoch zu bestimmten Zeiten so voll, dass sich eine lange Schlange von Wartenden bildet. Der VIP-Bereich des Frühstücksraums war gähnend leer, dieser wurde - trotz des großen Andrangs und der daraus entstehenden Wartezeit im "normalen" Bereich - nicht geöffnet. Trotz dieses Umstandes würden wir jedoch wieder kommen. May 12, 2015
  • 2015-05-24T13:43:28.972-05:00
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  • cp-1, bvpage1
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  • loc_en_US, sid_HAMHB, prod, sort_default
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