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Rated 4.3 out of 5 by 92 reviewers.
Rated 4.0 out of 5.0 by Comfortable Room - TOO EXPENSIVE I was generally pleased with the room's comfort and cleanliness. However, I felt the bathroom was a bit outdated and the TV was difficult to use. The staff were very friendly, though the restaurant staff was not as attentive as I would like. I particularly like having a TV at the table during breakfast to keep my one-year-old's attention while we visited the buffet line. The breakfast food quality was sub-par, falling bellow the quality I've experienced from free continental breakfast's served in other hotels. This was particularly disappointing considering the price of the breakfast. I wouldn't have chosen to eat their had I know ahead of time how bad a value it was. My biggest complaint would be the price for the room. I felt it was quite high, which aligns with how I feel about the price of the breakfast. I would recommend this hotel to others in the area if they're comfortable with the price, but I would NOT recommend eating breakfast there or prepaying for breakfast at check-in. November 13, 2014
Rated 4.0 out of 5.0 by Poor internet performance Internet speed is terribly slow! The speed is definitely under average. Never had such bad internet experience! Fridge is terribly noisy in hotel rooms. Better turn it off before sleep. November 11, 2014
Rated 4.0 out of 5.0 by Coming back for more Nice full service hotel in Hammond LA. Convienebt to the shopping mall across the street and I12. I really enjoyed Stephanie's company at Hems resturaunt located inside the Hotel. Stephanie really knows her patrons and was quick to offer a great selection based on my particular tastes. I felt right at home with Steph at Hems. I will see you guys in a couple of weeks. Thanks for the hospitality Dave B November 11, 2014
Rated 4.0 out of 5.0 by Just average. At first glance, grounds are well maintained, lobby is nice with a modern look, common areas are also pleasing to the eye. Once I entered the room (#326), I noticed the "faults" - paint damaged walls and bath tub had 2 obvious damage spots, one appears to have been caused by a long term continuous drip or leak from the spout, the caulking was obviously not professionally done. A professional make-over is necessary in my opinion. November 11, 2014
Rated 5.0 out of 5.0 by Excellent stay My time at this property was excellent, the staff at the front desk was exceptional especially Billy, the staff in the resturant/ Lounge area was also exceptional especially Stephanie, the room and the ammenitites were also excellent. Could not ask for more November 6, 2014
Rated 5.0 out of 5.0 by Visting with family I had a handicap king suite room and the two other groups had smaller rooms. We were all located very close on the same floor and used my room for visiting, eating, laughing. November 1, 2014
Rated 3.0 out of 5.0 by Some room problems Upon check-in clerk asked if I would like 500 reward points instead of rewards package (usually water & cookies) and I said yes....POINTS NEVER SHOWED ON MY ACCOUNT. Room had a very slow tub drain which left you standing in about 4 inches of soap scum water during your shower. Room had coffee maker, but no coffee cups...just thin plastic sanipac glasses. I brought this to the attention of the clerk and manager when I checked out and they said they would take care of it. Manager offered a free breakfast and I asked if I could just get extra points as I did not have time to stay. He said he would add extra points to my account....NO POINTS SHOWED ON MY ACCOUNT. October 31, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Close to freeway and close to down town, there are many great places to eat and drink in Hammond and the people are very friendly October 27, 2014
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